can it be true...a FIX???? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Drago77 · 02-29-2012, 11:35 AM

I was so excited to experience this today, I had to start its own thread...

After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following:

1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM"

2- There IS a permanent fix being tested NOW.

3- They are trying to special order the parts needed to apply this fix to my car asap (squeaky wheel gets the grease)

4- they WILL offer a documented, extended warranty for my top once fixed

5- All of the above will be put into a binding (on their part) arbitrary agreement authored by the BBB and my case will remain open with GM during the duration if my extended warranty

A-MEN!!!!!!!!!

evlar · 02-29-2012, 11:52 AM

Congrats on the good news, Kevin. That is encouraging. I'd hope to have that in writing but perhaps you will soon. I'll keep my fingers crossed for you and the rest of us.

SSAINT · 02-29-2012, 12:06 PM

My confidence in GM inching upwards...Good for you man, Good luck!

'11 cyber grey vert · 02-29-2012, 12:44 PM

Drago
Great News!!!!
hopefully the fixes will be permanent and applicable to all vert owners!!!
I have my fingers crossed!!!!
and if there are permanent fixes for all that ails the verts

Baba · 02-29-2012, 12:51 PM

Congrats Drago! I hope yours gets the proper fix.

STINGER BEE · 02-29-2012, 01:23 PM

Did you file a complaint with the BBB before GM actually took action to fix your problem,if so maybe that's what I should be doing with my problem.

Quote:

Originally Posted by Drago77

I was so excited to experience this today, I had to start its own thread...

After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following:

1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM"

2- There IS a permanent fix being tested NOW.

3- They are trying to special order the parts needed to apply this fix to my car asap (squeaky wheel gets the grease)

4- they WILL offer a documented, extended warranty for my top once fixed

5- All of the above will be put into a binding (on their part) arbitrary agreement authored by the BBB and my case will remain open with GM during the duration if my extended warranty

A-MEN!!!!!!!!!

bulllett · 02-29-2012, 01:35 PM

Quote:

Originally Posted by Drago77

I was so excited to experience this today, I had to start its own thread...

After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following:

1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM"

2- There IS a permanent fix being tested NOW.

Ok, I have now heard this enough, to believe that it is not a screw up by a rep or a dream

So, for me, this is the point where I say success

All, I've wanted out of the pressure that we put on, was acknowlegement that there is a problem and responsibility to fix it.

DONE.

Now we wait for the current testing to see if they have an effective fix. Congrats Drago, and here's hoping that the fix is final.

95birdible · 02-29-2012, 02:18 PM

From the info I gathered from my sources, and your info that they are getting parts for you, that would tell me that the fix is on the line for production cars and for those that have problems. Can I say Hell Yes!!

Nutbutt · 02-29-2012, 02:32 PM

Not to rain on the parade for those getting new verts, I was told that the parts are being phased in first on the ZL1s then the rest of the cars. I was thinking of getting one as a weekend driver.
On the news of parts coming, there was one set sent to my dealership and being installed on one on the lot for fit check. This is the same as happened for the water management system last month.

Wantconvertible · 02-29-2012, 02:37 PM

I'm so glad to here this ,maybe now I can stop having the get rid of it thoughts

95birdible · 02-29-2012, 02:37 PM

Well, my info came from Jack. So who the hell knows what is going on. You would think they would get this implimented right now instead of waiting for the new model year. If it happens with my new one, TPW 3/26/12 there will be HELL to pay.

tramtwo · 02-29-2012, 02:57 PM

I wonder if GM realizes the powerful sales force happy vert owners would be?

'11 cyber grey vert · 02-29-2012, 03:51 PM

Quote:

Originally Posted by tramtwo

I wonder if GM realizes the powerful sales force happy vert owners would be?

I think another question is how many potential vert buyers have they lost?

95birdible · 02-29-2012, 04:00 PM

Nutt, Glass half full please. We have had enough heartache over the last year. Hopefully everything will work out. I got a new car coming. I think if I go through the same thing again I might just have a breakdown

02-29-2012, 11:35 AM	#1
Drago77 Treasure Coast Camaro 5 Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009 Location: Stuart, Florida Posts: 4,565 View My Garage	can it be true...a FIX???? I was so excited to experience this today, I had to start its own thread... After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following: 1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM" 2- There IS a permanent fix being tested NOW. 3- They are trying to special order the parts needed to apply this fix to my car asap (squeaky wheel gets the grease) 4- they WILL offer a documented, extended warranty for my top once fixed 5- All of the above will be put into a binding (on their part) arbitrary agreement authored by the BBB and my case will remain open with GM during the duration if my extended warranty A-MEN!!!!!!!!! __________________ My build:http://www.camaro5.com/forums/showthread.php?t=132722 http://www.treasurecoastcamaro5.com

02-29-2012, 12:51 PM	#5
Baba Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011 Location: USAREUR, CONUS/DOD-A, VA Posts: 1,745	Congrats Drago! I hope yours gets the proper fix. __________________ 2011 Camaro 2LT RS Convertible Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss."

02-29-2012, 02:18 PM	#8
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	From the info I gathered from my sources, and your info that they are getting parts for you, that would tell me that the fix is on the line for production cars and for those that have problems. Can I say Hell Yes!! __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

02-29-2012, 02:32 PM	#9
Nutbutt Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009 Location: Western Massachusetts Posts: 3,381 View My Garage	Not to rain on the parade for those getting new verts, I was told that the parts are being phased in first on the ZL1s then the rest of the cars. I was thinking of getting one as a weekend driver. On the news of parts coming, there was one set sent to my dealership and being installed on one on the lot for fit check. This is the same as happened for the water management system last month. __________________ 1st IPF Supercharged 2011 2LT/RS RJT Convertible

02-29-2012, 02:37 PM	#11
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	Well, my info came from Jack. So who the hell knows what is going on. You would think they would get this implimented right now instead of waiting for the new model year. If it happens with my new one, TPW 3/26/12 there will be HELL to pay. __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

02-29-2012, 11:52 AM	#2
evlar Drives: 2011 (L99) 2SS/RS vert Join Date: Jan 2012 Location: Port St. Lucie, FL Posts: 200 View My Garage	Congrats on the good news, Kevin. That is encouraging. I'd hope to have that in writing but perhaps you will soon. I'll keep my fingers crossed for you and the rest of us.

02-29-2012, 12:06 PM	#3
SSAINT Drives: "11 2SS/RS VR vert BG/BG SW stripes Join Date: Nov 2010 Location: Northern NJ Posts: 385	My confidence in GM inching upwards...Good for you man, Good luck!

02-29-2012, 12:44 PM	#4
'11 cyber grey vert "SHARK" Born Apr.26,2011 Drives: 2011 CGM 2LT/RS Convertible Join Date: Oct 2011 Location: Mississauga,Ontario Posts: 870	Drago Great News!!!! hopefully the fixes will be permanent and applicable to all vert owners!!! I have my fingers crossed!!!! and if there are permanent fixes for all that ails the verts

02-29-2012, 02:37 PM	#10
Wantconvertible Drives: 2011 SS/RS VERT Join Date: Mar 2010 Location: PHILA PA Posts: 1,615	I'm so glad to here this ,maybe now I can stop having the get rid of it thoughts

02-29-2012, 02:57 PM	#12
tramtwo Drives: 2021 1LE Join Date: Jul 2011 Location: N'Awlinz Posts: 6,315	I wonder if GM realizes the powerful sales force happy vert owners would be?

02-29-2012, 04:00 PM	#14
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	Nutt, Glass half full please. We have had enough heartache over the last year. Hopefully everything will work out. I got a new car coming. I think if I go through the same thing again I might just have a breakdown __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
A third SUX2BU fix for the convertible rub marks. GM take note!	SUX2BU	Camaro Convertible Forum	75	01-21-2012 09:12 AM
Dealer refuses to fix PDIM connectivity problem	VaderSS	Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum	3	11-12-2011 01:29 PM
New GM said not responsible to fix Impala made by old GM	Supermans	General Automotive + Other Cars Discussion	102	08-28-2011 12:58 AM
Is this true?	rberns	5th Gen Camaro SS LS LT General Discussions	83	05-18-2011 09:51 AM
Help...Is this true?	WICG2772	5th Gen Camaro SS LS LT General Discussions	13	04-28-2011 12:08 AM