10-29-2013, 01:49 PM | #43 | |
Drives: Camaro Join Date: Oct 2012
Location: Detroit
Posts: 88
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I’d like to provide a little clarification. OnStar is embedded in several different makes and models of vehicles and Advisors are trained and knowledgeable on all aspects of the OnStar system and the information available from each vehicle. For vehicle specific concerns we refer to GM Customer Assistance Center (CAC) that would be able to provide more accurate information in regards to your specific vehicle specs. Once a diagnostic is ran and nothing in found on our systems the Advisor can connect you with CAC for further assistance, or you can reach them at 866-522-9559. I hope this helps. -Jessica, OnStar Advisor Social Media Team |
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10-29-2013, 01:52 PM | #44 |
Drives: 2012 2ss/l99 a6, victory red Join Date: Jun 2013
Location: philadelphia
Posts: 387
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Wall of text crits you for 9999 damage. You die.
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2012 2ss l99/a6
CAI, custom catback with flowmaster series 10s |
10-29-2013, 01:55 PM | #45 | |
Drives: 2011 IBM 1LT w white Rally Stripes Join Date: Aug 2012
Location: Dallas
Posts: 396
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Quote:
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10-29-2013, 01:57 PM | #46 |
I would NEVER give onstar or xm a cc, they are both crooks!
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10-29-2013, 02:07 PM | #47 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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We do document concerns for the appropriate departments and appreciate the feedback!
Jessica Chevrolet Customer Care Quote:
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10-29-2013, 02:20 PM | #48 |
Drives: '95 Z28 Join Date: Jan 2009
Location: USA
Posts: 277
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Wow! I have to warn my friend about this! This is crazy!
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1995 LT1 Z28, "Bright Teal Metallic", Stock
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10-29-2013, 02:45 PM | #49 | |
corner barstool sitter
Drives: 08 Mustang GT, 19 WRX Join Date: Jul 2012
Location: Eastern Time Zone
Posts: 6,990
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Quote:
Privacy also includes the right to not be disturbed or interrupted by unsolicited advertising or other messages. I hope that you agree that being subjected to such communications while driving represents a distraction that should be avoidable. I don't know about you, but I've found one of the nicest things about driving is that you get to step away from the rest of the world for a little while. This used to be a near-absolute driving privilege, with only the physical presence of your car's passengers excepted. Don't under-estimate the value of a little down-time. Norm |
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10-29-2013, 02:55 PM | #50 | |
Drives: 2014 Camaro 1LT/RS Join Date: Sep 2013
Location: Arizona
Posts: 1,693
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Quote:
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Detailing is an involuntary obsession.
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10-29-2013, 02:58 PM | #51 | |
Drives: 2013 Camaro Dusk SS Auto Vert Join Date: Aug 2013
Location: Kansas City Kansas
Posts: 143
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I suggest you train or hire associates who have a basic working understanding of how a vehicle works and what "oil capacity" means |
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10-29-2013, 03:20 PM | #52 |
Chu no guat a hasa is?
Drives: 14 Jeep G Cherokee Overland HEMI Join Date: Jun 2011
Location: Some where in So Cal
Posts: 4,273
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Im over onstar. Gave them my money for 2 yrs. Wont make that mistake again. 18.95 is stupid bro. Not worth the money.
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11 2SS/RSL99No Longer Stock (Sold) 6/19/14:AAC Plasma DRL's | Plug n play harness | Elite CC | Tint: 35% & 5% | LED Dome light | Show-N-Go Plate Holder | Flowmaster AT | C.A.I. Intake | VMAX CNC Spiral Ported TB | Husky Splash Guards
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10-29-2013, 08:40 PM | #53 |
Drives: 2014 2LT RS Join Date: Nov 2011
Location: Orlando
Posts: 119
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Ok... WTF?! Onstar is not only in our cars, but here on this forum?!
-Jessica, OnStar Advisor Social Media Team Jessica Chevrolet Customer Care So is this Jessica?
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10-29-2013, 08:50 PM | #54 |
Drives: '67 Camaro ZZ4 & 2010 IOM 2SS Join Date: Oct 2008
Location: Real World USA
Posts: 582
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I've been paying for On-Star on 5 (and up to 6) vehicles at a time. I received a e-mail from them that the Camaro was having "issues" and they couldn't report my mileage back to my insurance company due to a communication issue, so I called to see what the problem was. I talked to a female consultant in the technical department and she told me I needed to drive the car more often, I informed her I left the car parked for the discount and it was a weekend car and, frankly, it wasn't any of her business how much I needed to drive the car. She then informed me if I wanted the mileage reported to my insurance company, I needed to drive it more. Endless to say, I dropped the service on a couple of my vehicles. She didn't really seem to care, I did keep the service on the cars my daughter and wife drive. Glad I'm not spending that money anymore. Don't miss it, didn't appreciate the rude treatment, wish I had been treated like that sooner, I could have saved money sooner.
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10-29-2013, 09:32 PM | #55 |
Drives: 2012 SS/RS Join Date: Jul 2013
Location: Placentia, CA
Posts: 2,130
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I gave them my cc number when I bought my car, but before the 6 months ended I got a new number and they called to get the new number and I told them I didn't want and they were cool about it..
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10-30-2013, 12:31 AM | #56 |
Drives: 2017 2SS M6 Join Date: Jun 2013
Location: WNY
Posts: 7,070
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you sure you were talking to onstar. they cant tell you you cant cancel and they dont have acceptable reasons for canceling. Maybe the operator you talked to was quitting and thought she would have some fun.
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real ZL1 wheels and brakes, 285/305 Michelin Pilot Super Sports, Pray ported Intake manifold, Soler Throttle Body, Rotofab intake, EFI Tuning Flex fuel kit, full American Racing Headers Exhaust, 1 7/8" w/ cats H pipe and mufflers. Full 1LE suspension, with BMR adjustable sway bars and links, GM aluminum cradle bushings, Hurst shifter with lighter reverse spring, TWM shifter knob, Tick level 1 transmission. I should have bought a ZL1
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