12-01-2010, 06:57 AM | #43 | |
Drives: Camaro 2SS Join Date: Nov 2010
Location: KSA
Posts: 31
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Quote:
and i hope you guys sort it out somehow.. |
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12-01-2010, 07:23 AM | #44 | |
Drives: 2010 camaro Join Date: Jan 2010
Location: St Louis, MO
Posts: 296
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Quote:
No problem...just bustin' you a little. I've got 30 grilles goin' out this week too....gotta quit typin' and get to work! |
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12-01-2010, 08:27 AM | #45 | |
Drives: C7 / ZL1 / SS / trucsk Join Date: Nov 2009
Location: G4 CLASSIFIED
Posts: 4,533
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Quote:
I talked with ACS at SEMA, even tried to hit them up for sponsorship ( ) at SEMA for that bumper with splitter and specifically asked about availability and he said "NOW" as if I couldn't the sponsorship, I was ready to buy! So, when ACS dealers (GARY CUSTOMS) are told ready to ship, Garys tells his customers SYKB471 yes, available to ship and then when ACS fails to deliver, it appears GARY CUSTOMS is the culprit, when in fact it's ACS!! I notice ACS made no response on this THREAD yet!!! Not saying GARY is perfect, mistakes do happen, but he does remendy the problem! Despite what the masses think, GARY CUSTOMS did not sponsor VETERAN 1, I spent thousands of dollars with him; without incident!
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2014 C7 Stingray 3LT/Z51
2013 Camaro SS 2012 Camaro ZL1 - 850 HP 2015 GMC Denali 3500HD 4x4 2012 GMC Sierra 3500HD 4x4 Last edited by thespymaster; 12-01-2010 at 04:58 PM. |
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12-01-2010, 11:10 AM | #46 |
Account Suspended
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here is acs phone number for anyone who is scarred to call them directly:
Tel (514) 828-1000 |
12-01-2010, 12:30 PM | #47 |
Drives: 2010 Black 2ss Camaro SS Join Date: May 2010
Location: Rochester Hills, MI
Posts: 1,062
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It doesn't matter at this point what ACS says. The item was sold as complete....bumper and splitter. He was told they would be together....they are not. Customer service falls on Gary. If you buy a Sony TV from Best Buy.....its missing the remote or is damaged in the box(no external damage on the box). Best Buy will not return saying its not their fault.......who is a fault....are you going to Sony? I doubt it.
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12-01-2010, 12:41 PM | #48 |
Blessed
Drives: 2013 Sonic RS MT Join Date: Dec 2007
Location: Saint Augustine FL
Posts: 28,444
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Ok time to regroup here.
Obviously the staff can't take sides in a situation like this. But, we will not allow our forums to be used as a bully pulpit to pressure any member, sponsor or not, into doing something. I am in no way saying you have to agree with either party but we won't let members "gang up" on another to apply leverage. Feel free to comment then please move on. Only the buyer and seller can resolve this issue... Please be respectful in your discussions. You may not like how this situation is being handled, and you are free to say so... Just don't cross the line of trying to force some type of response.
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Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals." |
12-01-2010, 12:41 PM | #49 |
Drives: 2010 camaro Join Date: Jan 2010
Location: St Louis, MO
Posts: 296
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For what it's worth....do you know that any parts of a Camaro (or any other car/truck for that matter) that are not sheetmetal (bumpers, handles, trim ect..) are painted off site from where that vehicle is assembled? Read: NOT PAINTED WITH THE CAR. All using an "OE paint code". There is always a slight varience in color from sheetmetal to a bumper cover/trim. The manufacturers do the best job they can and have improved colormatch greatly in the past several years. Even the sheetmetal paint colors can vary between buildplants and that is why there are color variencies made by aftermarket paint manufacturers. So this being true...all bumpers and trim are "pre-painted to match" from factory. So, chuckle on.......
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12-01-2010, 01:18 PM | #50 |
220/221 whatever it takes
Drives: See sig.... Join Date: Jun 2010
Location: Lafayette In
Posts: 1,132
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Huh....did I miss the post(s) where other members are forcing Gary to give the guy his money back?
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Brent
2022 BMW X5 M50i 2022 Ram TRX 2021 GT500 CFHP 2016 Challenger Hellcat A8 1058whp/898wtq 1970 Chevelle SS396 4spd |
12-01-2010, 01:27 PM | #51 | |
Blessed
Drives: 2013 Sonic RS MT Join Date: Dec 2007
Location: Saint Augustine FL
Posts: 28,444
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Quote:
True story... Happens more often than we'd care to admit... So, I'm just being a little proactive to prevent that from happening. it's kinda crazy to watch the hoards of people jump on board stuff like that and hammer a company based on one side of the story. But, we don't want to discourage our members from giving honest feedback either... It's kinda of a tricky balance when you have paying sponsors.... It's not as easy. We can't let it be a free for all or the sponsors would all leave.... but we can't only defend our sponsors and silence complaints against them cus the members would leave. Can't have a forum without members...... we are constantly trying to find the line of what's fair for both sides.... Well, Tran is really... FWIW.
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Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals." |
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12-01-2010, 01:32 PM | #52 |
220/221 whatever it takes
Drives: See sig.... Join Date: Jun 2010
Location: Lafayette In
Posts: 1,132
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Cool. I thought maybe some sneaky editing went down and I missed it
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Brent
2022 BMW X5 M50i 2022 Ram TRX 2021 GT500 CFHP 2016 Challenger Hellcat A8 1058whp/898wtq 1970 Chevelle SS396 4spd |
12-01-2010, 02:25 PM | #53 |
Along for the ride!
Drives: 2010 Camaro 1SS/RS IBM Join Date: Apr 2010
Location: Bethlehem, GA
Posts: 130
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I agree with most of the people from what I have picked up...
If a customer orders a part from a supplier and has already pushed back his deadline waiting and you have a supply date of TBD(to be determined)... Can you expect him to sit by with an unfinished product until future products are created, not produced, but created(or modified if you want to get technical)? Edit: I would like add that I ordered the T3 and Street Scenes lower grill from Gary and they parts arrived just as I ordered. I even had a hold up with my paypal account and Gary worked with me directly on it until the payment was received. Nobody is perfect and I have faith in Gary that this will be resolved and everyone can continue driving these sweet rides. Last edited by DayDreamer; 12-01-2010 at 02:39 PM. |
12-01-2010, 02:47 PM | #54 |
Drives: 73' VW Bug Join Date: Sep 2008
Location: San Antonio, TX
Posts: 761
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Well its obivious that this wont get resolved. He has put his foot down on this return or exchange.
Im done here and will chuck it up as a BIG loss. I have posted nothing but the truth and yet get sensored. I just hope the next person that comes along has a much better experience than I've had. I personally want to thank everyone that has offered support and guidance since the post went up. I have had my opinions about how thing have been handled here before and this will add to that. I am very disappointed to say the least. I have several vendors that have always delivered on every order and will only use them from here on out. I sincerely hope that my post/feedback will help those that are on the fence about spending there hard earned money. Good luck. Thank you to all of the supportive members here. You are a great bunch of people. (tear) If things change I'll be sure to update everyone with a resolution. But for now....I'm done.
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12-01-2010, 02:56 PM | #55 | |
Drives: Black & Blue 1SS Join Date: Apr 2010
Location: Back In The Desert
Posts: 1,257
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Quote:
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ARH 1 7/8 headers, ARH 3" XPIPE, MBRP 3" Catback |
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12-01-2010, 03:15 PM | #56 |
Drives: 2010 camaro Join Date: Jan 2010
Location: St Louis, MO
Posts: 296
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I hope this gets resolved fairly for both sides....
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