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Old 08-05-2010, 02:35 AM   #1
zahidismaeel
 
Drives: Camaro 2010 V6 LT
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Location: Kuwait
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Multimedia Information ,USB, AUX, Bluetooth

Dear All
FYI

#09-08-44-013B: Information on USB Command and Control Multimedia Player Interface/List of Supported Devices - (Mar 11, 2010)
Subject:
Information on USB Command and Control Multimedia Player Interface/List of Supported Devices


Models:
2010 Buick Enclave, LaCrosse


2008-2010 Cadillac CTS


2010 Cadillac Escalades, SRX


2009-2010 Chevrolet Cobalt, HHR, Malibu


2010 Chevrolet Avalanche, Camaro, Equinox, Silverado, Suburban, Tahoe, Traverse


2010 GMC Acadia, Sierra, Terrain, Yukons


2009-2010 Pontiac G5, G6, Solstice, Solstice Coupe


2009-2010 Saturn AURA, SKY


2010 Saturn OUTLOOK


All Equipped with Convenience and Connectivity Package - RPOs KTA, KTB, SRJ, U4H, UUI, UUJ, UUM, UUN, U2S, U2X, U2Y, UAV, UYZ, UY5



This bulletin is being revised to add the RPO U4H. Please discard Corporate Bulletin Number 09-08-44-013A (Section 08 - Body and Accessories).

USB Radio and MP3 Functionality

The USB (Universal Serial Bus) will be a USB 2.0 port on the radio faceplate, on the IP or in the center console. This interface will give the customer the additional functionality of iPod/MP3 command and control. Customers now have full radio control of the iPod/MP3 audio files via the USB cable. A single USB connection allows digital audio transferring from the iPod to the radio. The customer will also have playback capability with a USB memory stick (only MP3 and WMA files).
Note: Not all memory sticks are supported.
Customers have full radio control of the iPod/MP3 audio files via the USB cable. A single USB connection allows digital audio transferring from the iPod to the radio. The iPod will be charging while connected to the radio.
Note: Video from the iPod is NOT capable of being transferred to a Navigation radio display.
For the Chevrolet Cobalt, HHR and Malibu; Pontiac G5, G6, Solstice; and Saturn AURA, SKY, the USB port is on the faceplate of the radio. For all other models, it is located in the center console or IP.
For the Cadillac CTS only, a special iPod cable (USB and AUX cable) is needed. This special cable comes delivered with the vehicle. In all cases, the iPod will be charging while connected to the radio through the USB port when the vehicle is running or the RPA is active.
Problems with iPod Not Connecting

If the infotainment system does not operate properly when using a device connected through the USB port, this may be due to an incompatible media device.
Important: DO NOT replace the radio or multimedia interface module due to a customer device incompatibility issue.
Verify the customer's media device is validated for this system using the list below. If the customer's device is a validated device for this system, follow the SI diagnostic procedure to isolate the fault. If the customer's device is not on the validated device list, explain to the customer that their particular unit is not compatible with the system.
Troubleshooting Tips for iPod Devices
  1. Check the version of the iPod/MP3 to confirm that it is supported.
  2. Unplug and Re-insert the iPod to verify the customer complaint.
  3. Verify the battery charge of the iPod. A low battery condition on the iPod may not allow it to connect to the radio. The iPod may need to be charged before it can be controlled by the radio.
  4. If the customer receives a "Device Not Supported" message on their radio or is having general iPod/MP3 connection issues (and they have a supported device), they may need to reset their iPod. To reset the iPod:

For the iPod Nanos and Classic , Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

For the iPod Touch and iPhone: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider.
  1. Have the customer check their cable for quality.

Aftermarket cables can wear from use. The customer may need to purchase a new USB cable.

Verify that cable extensions are not present. The extra capacitance may cause too large a signal drop for the iPod to communicate with the radio.
  1. If the customer receives a "Device Not Supported" message on their radio with an iPod connected (and they have a supported device), the customer may need to download the latest firmware from the Apple website (Please visit www.apple.com for more information).
Validated Apple Device - Both Charge/Support Digital Audio (For All RPOs)

For further information on identifying iPod models, please visit http://support.apple.com/kb/HT1353




Brand


Name/Description


Number


Apple


iPod Classic 5 & 5.5 Gen


1


Apple


iPod Nano 1Gen


2


Apple


iPod Nano 2Gen


3


Apple


iPod Nano 3


4


Apple


iPod Classic


5


Apple


iPod Touch 1Gen & 2Gen


6


Apple


iPhone (User must switch to "airplane mode")


7


Apple


iPod Nano 4 GEN


8


Other Validated Device-- Both Charge/Support Digital Audio for Buick LaCrosse, Chevrolet Camaro, Equinox Only (RPO KTA or KTB)


Important: : Must be set to MTP (Mass Transfer Protocol) in the MP3 Player device setting.

Brand


Name/Description


SanDisk


Sansa e280


Toshiba


Gigabeat


Philips


Philips GoGear


Sony


Sony NWZ-A828


Sony


Sony NWZ-S616F


Insignia


Insignia


Iriver


Iriver Clix


Iriver


H10


Samsung


S5J AB/XAA(4GB)


Samsung


T10


Samsung


Yepp S5


Microsoft


Zune (Gen 1 & 2)


Important: These devices (and additional MP3 players) may be capable of connecting to the other USB options by internally setting the MP3 device to MSC (Mass Storage Class) mode. In this mode, the USB port will see the device as a flash drive. Please have the customer refer to their MP3 device manual on how to set the device to MSC. If the device is not able to be set to MSC, the customer must use the AUX jack.
Note: MTP mode must be used in order to transfer ANY Digital Rights Managment (DRM) protected content.
Non-Validated Apple Device

Important: The following devices are NOT supported by USB interface. Apple does not support digital media transfer from these devices through the USB port. The customer can still listen to their older iPod on vehicle by connecting it to the Auxiliary Input Jack using a standard 3.5mm (1/8 in) stereo cable.





Brand


Description


Number


Apple


iPod Shuffle Gen1


1


Apple


iPod Shuffle Gen2


2


Apple


iPod mini Gen1&2


3


Apple


iPod Photo


4


Apple


iPod G4


5


Apple


iPod Gen3


6


Apple


iPod Gen2


7


Apple


iPod Gen1


8


Apple


iPod Shuffle Gen 3


9



GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
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Old 09-11-2010, 08:40 AM   #2
vetehead
 
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MODS!!!!! This should be a sticky thread!!!!!!!
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Old 09-11-2010, 09:39 AM   #3
FINALLYSATISFIED
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Well if this is accurate this explains why my 5th Gen Nano doesn't work, :(
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Old 10-12-2010, 10:34 PM   #4
Medieval Peanut
 
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Has anyone got this to work?

I have an 80GB Zune and a new ZuneHD, neither will play music correctly and it "skips" any song that is DRM and not purchased on the Microsoft Marketplace and the dealer keeps telling me the radio "is updated" but it still wont play. Today they gave me a printout of this bulletin but it doens't tell me how to resolve outsife using the AUX connector. I will note that my 80GB Zune at one point worked ok and somewhere along the way changed something Zune/Microsoft side and the car hasn't recieved the update.

I also found this post on the forums and someone 3/4 of the way down mentioned that there was a PDIM update and that I would need to go to a service center... help?

http://forums.zune.net/599713/ShowPost.aspx
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Old 10-13-2010, 12:28 AM   #5
slick rick
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Quote:
Originally Posted by vetehead View Post
MODS!!!!! This should be a sticky thread!!!!!!!
It is

http://www.camaro5.com/forums/showthread.php?t=50996
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Old 10-13-2010, 01:06 AM   #6
Medieval Peanut
 
Drives: 2010 Camaro LT2 RS
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I should clarify that I have reviewed the the threads here and otherwise and it looks like on S/W version CE there is not much to do unless a version CF is out soon that would fix it. Looks like my alternative to try is the AUX audio cable. I must say this is officially the single biggest complaint I have about this vehicle, such a sad oversight only overshadowed by the apparent refusal by GM to provide or offer a "fix" or enhancement...
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