A certain company......... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ChevyCowboy · 04-09-2013, 09:22 PM

Im usually a patient guy, and Im not one to make a complaint. But Im getting pretty fed up.

Ordered a cam package 1 month ago, waited to get my email about my ordering being shipped, nothing. So I contacted them and simply stated that I havent received any word that it was shipped or not, they said my order got over looked and they would get one for asap from there cam supplier. Ok no big deal.
Few weeks go by and I email them and state I havent received it or any indication about wether it was shipped or not, got a short reply back that they would look into it.
Almost another week has passed and nothing. Emailed them back yesterday and I have not received word back at all..
Anyone else experience difficulty or bad customer service?
I really hope they fix this situation with out further delay, I hate to be the one to complain, but Im getting no where through emails.

btw order placed March 5th, 2013

Havent stated the company name, Im going to get in contact with the company on here and see if they help me there before I go public

Dznts · 04-10-2013, 09:09 AM

alanhurst · 04-13-2013, 12:13 PM

While I understand you wanting to hold back and not drag anyones name through the mud on a whim... waiting a month and you havent heard anything more than they are looking into it is poor customer service.

You need to tell us who the vendor is, you're not helping us by not telling.

Ject · 04-10-2014, 04:34 PM

If the company name begins with L and ends with Racing then yes. I've experienced slow to non existent customer service as well via email / phone.

Please specify who the vendor is.

Rabamaro · 04-11-2014, 11:04 AM

If you won't name the vendor, howabout the cam package haha? And to address your original question, yes. It would seem that when it comes to true customer service 100% percent of the time and not when the mood strikes you, in the automotive performance industry at least...the shops are VERY few and far between.

ActNup NY · 04-12-2014, 08:28 PM

Quote:

Originally Posted by alanhurst

While I understand you wanting to hold back and not drag anyones name through the mud on a whim... waiting a month and you havent heard anything more than they are looking into it is poor customer service.

You need to tell us who the vendor is, you're not helping us by not telling.

+1

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Ron_Robinson1 · 04-12-2014, 09:41 PM

Honestly put the name out there. They will just delete the thread like usual if they don't want the vendors name tarnished. It's the norm, I just think people should beware..

Ject · 04-12-2014, 09:42 PM

Quote:

Originally Posted by Ron_Robinson1

Honestly put the name out there. They will just delete the thread like usual if they don't want the vendors name tarnished. It's the norm, I just think people should beware..

Sad but true in my experiences.

Jared91 · 04-12-2014, 09:58 PM

Quote:

Originally Posted by Ron_Robinson1

Honestly put the name out there. They will just delete the thread like usual if they don't want the vendors name tarnished. It's the norm, I just think people should beware..

mikeyg36 · 04-13-2014, 01:44 PM

Stop wasting everyone's time by not posting the name. If you're not going to post the name, don't start a thread.

SM0KE · 04-13-2014, 02:47 PM

Quote:

Originally Posted by mikeyg36

Stop wasting everyone's time by not posting the name. If you're not going to post the name, don't start a thread.

+1
pointless

axis · 04-13-2014, 03:30 PM

Quote:

Originally Posted by Rabamaro

If you won't name the vendor, howabout the cam package haha? And to address your original question, yes. It would seem that when it comes to true customer service 100% percent of the time and not when the mood strikes you, in the automotive performance industry at least...the shops are VERY few and far between.

Not sure if he posted it prematurely but he has a cam in his sig. That doesn't indicated WHO he bought it from but it narrows the shops down.

04-09-2013, 09:22 PM	#1
ChevyCowboy Lining Up! Drives: 2011 Camaro 1SS, Summit white, M6, Join Date: Sep 2008 Location: Moncton, New Brunswick Canada Posts: 103	A certain company......... Im usually a patient guy, and Im not one to make a complaint. But Im getting pretty fed up. Ordered a cam package 1 month ago, waited to get my email about my ordering being shipped, nothing. So I contacted them and simply stated that I havent received any word that it was shipped or not, they said my order got over looked and they would get one for asap from there cam supplier. Ok no big deal. Few weeks go by and I email them and state I havent received it or any indication about wether it was shipped or not, got a short reply back that they would look into it. Almost another week has passed and nothing. Emailed them back yesterday and I have not received word back at all.. Anyone else experience difficulty or bad customer service? I really hope they fix this situation with out further delay, I hate to be the one to complain, but Im getting no where through emails. btw order placed March 5th, 2013 Havent stated the company name, Im going to get in contact with the company on here and see if they help me there before I go public __________________ 11 Camaro 1SS - Summit White - Black Stripes - 6.2 - M6 - Hurst Short Throw Shifter - Sun Roof - Rally Sport - Dynatech LT - ORY - Night Fury Cam - 1LE Sway Bars -

04-10-2013, 09:09 AM	#2
Dznts Anabolic Connoisseur Drives: Sold - Blown Camaro 2SS/RS LS3 Join Date: Sep 2010 Location: Oklahoma Posts: 22,094	__________________

04-13-2013, 12:13 PM	#3
alanhurst Master Chief Drives: 2011 Camaro SS RS L99 Join Date: May 2012 Location: Shippensburg, PA Posts: 414 View My Garage	While I understand you wanting to hold back and not drag anyones name through the mud on a whim... waiting a month and you havent heard anything more than they are looking into it is poor customer service. You need to tell us who the vendor is, you're not helping us by not telling. __________________

04-10-2014, 04:34 PM	#4
Ject aka Patrick Drives: '10 Camaro 2SS '04 Silverado Join Date: Jan 2009 Location: Derby Kansas Posts: 3,072	If the company name begins with L and ends with Racing then yes. I've experienced slow to non existent customer service as well via email / phone. Please specify who the vendor is. __________________ Current Modifications: Your average Bolt-ons & Suspension Upgrades GForce Engineering: 9" Rear End, Strange Pro Iron Case w/Moser Nodular 3.70:1 Detroit locker, 3.5" Solid Drive Shaft

04-11-2014, 11:04 AM	#5
Rabamaro Drives: 2010 ABM SS/RS Join Date: Nov 2010 Location: Prairieville, LA Posts: 491 View My Garage	If you won't name the vendor, howabout the cam package haha? And to address your original question, yes. It would seem that when it comes to true customer service 100% percent of the time and not when the mood strikes you, in the automotive performance industry at least...the shops are VERY few and far between. __________________ Vararam Tune CAI, Vararam Power Wedge, 160 degree stat, VMax ported throttle body, Ceramic coated ARH 1 7/8" LTs with X-pipe, Borla S-Type Axle back, MGW short throw, 3.91s, Ported stock IM, BTR Stage IV cam, Heritage Grille, Backup camera, UMI Performance trailing arms and toe rods, dyno tune

04-12-2014, 09:41 PM	#7
Ron_Robinson1 Drives: A Static line to a pack tray & ZL1 Join Date: Feb 2011 Location: Centeral NY Posts: 2,276	Honestly put the name out there. They will just delete the thread like usual if they don't want the vendors name tarnished. It's the norm, I just think people should beware.. __________________ 2017 ZL1 A10: 8.84 @ 156 PB 2017 ZL1 A10: Previously FBO 756/761 (9.6 @ 143 1/4) SOLD-2013 ZL1 M6:BTR,LTs,IDs,ATI,RotoFab10.84@129 SOLD-2011 SS M6: Blower, Cam, Alky, LTs.

04-13-2014, 01:44 PM	#10
mikeyg36 Drives: 2015 Z/28 #533 Join Date: Jul 2012 Location: NY Posts: 6,731	Stop wasting everyone's time by not posting the name. If you're not going to post the name, don't start a thread.