******** Issue - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Kgizzle · 05-12-2011, 02:35 PM

Hey folks of the camaro5 forum, I have a question, Has anyone had any issue with recieving products from ******** or contacting them? I ordered the RCA plug & play for a 10" camaro SS factory amp on April 29th and haven't recieved it yet. I have left about 6 or 7 e-mails and numerous phone calls and messages leaving my number for a return call in a extremely polite manner. I'm in a tight position seeing that I'm military and will be PCS'ing from the U.S. on the 21st of this month to go overseas, so I'm running out of time. Is this normal? I'm not trying to bad mouth ********.

Moriartii · 05-12-2011, 02:38 PM

No this isnt normal. Steve is usually very good about getting items shipped out and such. I do know he has been working on his new vert (seeing what currently works and what may have to be recreated). Plus depending on where he is located in Indiana he may be getting hammered with the weather?

Cheers
K

XtremeHeartbeat · 05-12-2011, 02:42 PM

I got my harness and box in reasonable time... I was very happy with the service. I'm sorry for your delay, I've been there before. Id bet it'll be there soon.

xxlbeerz · 05-12-2011, 03:05 PM

Something must be wrong, I've ordered from them several times (even this month) and everything ships really fast.

Moriartii · 05-12-2011, 03:25 PM

Where did you have the harness shipped to? From my Naval days, was it an FPO-AP address? Sometimes stuff can get jacked up or delayed in delivery especially if it is coming on base.

Cheers
K

Kgizzle · 05-12-2011, 04:44 PM

I'm currently stationed at tinker afb but live in Oklahoma city... so its a OKC address...

kevin1106 · 05-12-2011, 06:45 PM

running out of options here i see....email, calls, pm, hummmmm.....try faxing...LOL

j/k, this cant be normal. I ordered from them and got my order with a week... idk buddy, but good luck....

Moriartii · 05-12-2011, 08:19 PM

Having read through that its hard to say. I can see how you would be frustrated especially with your pending deployment looming.

I do know Steve (********) is very busy with all he has going on. I tend to hit him up on various crazy things I think up regarding my audio projects and I know he is all over the place in design, building, marketing, managing, all the things to go along with running a small outstanding company. In order to provide a cost savings he sends items out postal mail which can sometimes need additional postage, this can be seen in the email where he says he got one back.

All that being said I think what happened here is a combination of bad luck. You being anxious about leaving, the product potentially getting hung up in shipping or even getting returned for not having enough shipping and then the legal comment. I can honestly see how that could rub me, if I was a busy small business owner, the wrong way.

This is just my take on things looking at your side and potentially looking at Steve's from the work I have done with him.

A potential fix may be for ******** to ship via UPS or Fedex exclusively, cost a bit more but will have guaranteed tracking.

I do think posting everything may have been not so cool without giving ******** a chance to respond, sort of like airing dirty laundry?

Either way I hope all gets worked out.

Cheers
K

forplay · 05-12-2011, 08:38 PM

i ordered my stuff on may 10th and received my order on may 12th..great shipping for mine..but no instructions ..got them e-mailed after I sent a message..no ability to call and get someone at ********

Kgizzle · 05-12-2011, 08:57 PM

you made a good point Moriartii i've decided to remove the e-mails, this purpose of this discussion isnt to marr or mess up steve at ********s image, but I just wanted to see other people's take on what was going on... Hopefully it will come in one of these days before I leave... cross your fingers for me...

Kgizzle · 05-13-2011, 09:59 AM

Just got in touch with Steve and got the issue resolved, thanks for the advice and feedback...

05-12-2011, 02:35 PM	#1
Kgizzle Kg Drives: 2010 2SS Camaro Join Date: Aug 2010 Location: Oklahoma City Posts: 5 View My Garage	****** Issue Hey folks of the camaro5 forum, I have a question, Has anyone had any issue with recieving products from **** or contacting them? I ordered the RCA plug & play for a 10" camaro SS factory amp on April 29th and haven't recieved it yet. I have left about 6 or 7 e-mails and numerous phone calls and messages leaving my number for a return call in a extremely polite manner. I'm in a tight position seeing that I'm military and will be PCS'ing from the U.S. on the 21st of this month to go overseas, so I'm running out of time. Is this normal? I'm not trying to bad mouth ******.

05-12-2011, 04:44 PM	#6
Kgizzle Kg Drives: 2010 2SS Camaro Join Date: Aug 2010 Location: Oklahoma City Posts: 5 View My Garage	I'm currently stationed at tinker afb but live in Oklahoma city... so its a OKC address... Last edited by Kgizzle; 05-12-2011 at 05:15 PM.

05-12-2011, 08:38 PM	#9
forplay Drives: 2011 2SS/RS LS3 Join Date: Apr 2011 Location: ohio Posts: 141	i ordered my stuff on may 10th and received my order on may 12th..great shipping for mine..but no instructions ..got them e-mailed after I sent a message..no ability to call and get someone at ******** __________________ 2011 SS/RS M6 Synergy green 559RWHP...530RWTQ Mods: Maggie supercharger...LS9X Twin disk clutch..85lb Fast inj..ZL1 Fuel pump..,MSD BAP..Roto-Fab cold air..Hotchkis max chassis brace, strut brace,, sway bars front and rear ,HD end links.adj toe link,lower control arm,,trailing arm,, Norris catch can..XS Power 1 7/8 ss lt headers..3" cat delete..3"X pipe..XS 3" mufflers. Hurst shifter.. Lowering springs..22" Foose wheels. Boost/vac ..Fuel pressure gauge..GPS stereo Head unit, all speakers and amp 4 10" subs..Ram air hood.heat extractors .Custom leather interior.Escort 9500ci..

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05-12-2011, 02:38 PM	#2
Moriartii Drives: 11 IOM 2SS/RS M6 w/Hurst Join Date: Nov 2009 Location: Austin Texas Posts: 1,269	No this isnt normal. Steve is usually very good about getting items shipped out and such. I do know he has been working on his new vert (seeing what currently works and what may have to be recreated). Plus depending on where he is located in Indiana he may be getting hammered with the weather? Cheers K

05-12-2011, 02:42 PM	#3
XtremeHeartbeat "The MistreSS" Drives: 2011 Black Camaro 2SS RS 6M Join Date: Feb 2011 Location: Hunterdon County, New Jersey Posts: 168	I got my harness and box in reasonable time... I was very happy with the service. I'm sorry for your delay, I've been there before. Id bet it'll be there soon.

05-12-2011, 03:05 PM	#4
xxlbeerz Drives: 2010 Black on Black Join Date: Oct 2010 Location: Houston, TX Posts: 533	Something must be wrong, I've ordered from them several times (even this month) and everything ships really fast.

05-12-2011, 03:25 PM	#5
Moriartii Drives: 11 IOM 2SS/RS M6 w/Hurst Join Date: Nov 2009 Location: Austin Texas Posts: 1,269	Where did you have the harness shipped to? From my Naval days, was it an FPO-AP address? Sometimes stuff can get jacked up or delayed in delivery especially if it is coming on base. Cheers K

05-12-2011, 06:45 PM	#7
kevin1106 Drives: 2015 ZO6 3LZ Stage 2 A8 Join Date: Nov 2010 Location: La plata MD Posts: 2,299 View My Garage	running out of options here i see....email, calls, pm, hummmmm.....try faxing...LOL j/k, this cant be normal. I ordered from them and got my order with a week... idk buddy, but good luck....

05-12-2011, 08:19 PM	#8
Moriartii Drives: 11 IOM 2SS/RS M6 w/Hurst Join Date: Nov 2009 Location: Austin Texas Posts: 1,269	Having read through that its hard to say. I can see how you would be frustrated especially with your pending deployment looming. I do know Steve (******) is very busy with all he has going on. I tend to hit him up on various crazy things I think up regarding my audio projects and I know he is all over the place in design, building, marketing, managing, all the things to go along with running a small outstanding company. In order to provide a cost savings he sends items out postal mail which can sometimes need additional postage, this can be seen in the email where he says he got one back. All that being said I think what happened here is a combination of bad luck. You being anxious about leaving, the product potentially getting hung up in shipping or even getting returned for not having enough shipping and then the legal comment. I can honestly see how that could rub me, if I was a busy small business owner, the wrong way. This is just my take on things looking at your side and potentially looking at Steve's from the work I have done with him. A potential fix may be for **** to ship via UPS or Fedex exclusively, cost a bit more but will have guaranteed tracking. I do think posting everything may have been not so cool without giving ****** a chance to respond, sort of like airing dirty laundry? Either way I hope all gets worked out. Cheers K

05-12-2011, 08:57 PM	#10
Kgizzle Kg Drives: 2010 2SS Camaro Join Date: Aug 2010 Location: Oklahoma City Posts: 5 View My Garage	you made a good point Moriartii i've decided to remove the e-mails, this purpose of this discussion isnt to marr or mess up steve at ********s image, but I just wanted to see other people's take on what was going on... Hopefully it will come in one of these days before I leave... cross your fingers for me...

05-13-2011, 09:59 AM	#11
Kgizzle Kg Drives: 2010 2SS Camaro Join Date: Aug 2010 Location: Oklahoma City Posts: 5 View My Garage	Just got in touch with Steve and got the issue resolved, thanks for the advice and feedback...