ZL1 sideskirts - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

newb · 02-28-2013, 08:07 PM

I will not name the vendor as they are a site sponsor but needed to vent. I will give them a chance to make it right before putting a name out.

I ordered painted ZL1 sideskirts a few weeks ago and have anxiously awaited their arrival. Received them today! I opened the first box and found a well wrapped sideskirts. I carefully remove the plastic bag and begin removing the styrofoam. What do I see... Damaged paint!!! And no signs of the damage on the packing material so that's how they went into the box... UGHHHHH!!!

So I send them a message from their website explaining it. After that I opened the other box. What do I see... More DAMAGE!!! Not even on the paint and pretty crappy paint work. Beyond disappointed right now.

jameslk55 · 02-28-2013, 09:13 PM

Sorry to hear that. Hope the issue gets resolved.

Dznts · 03-03-2013, 04:30 PM

that sucks.. surely it will get taken care of, if it already hasnt.

newb · 03-03-2013, 07:31 PM

I emailed back and forth with the company on Friday. They offered $100 off to have someone polish them. I told them polishing wont fix the missing paint or the damage to the unpainted portion. Still awaiting a final answer.

FINALLYSATISFIED · 03-03-2013, 09:20 PM

They should be able to have whatever shipping carrier they used to pick up the damage products to send them back. This should be a no brainer for them considering you did recieve damaged goods...

newb · 03-04-2013, 04:30 PM

Got it settled this morning. Due to the rediculous amount for shipping to and from Hawaii, the vendor decided to just refund the money and call it even. He didn't even want to deal with trying to get the parts back. I am disappointed that I still have no rockers on my car but I can't complain.

And since they did a great job in handling the situation, they will remain nameless.

FINALLYSATISFIED · 03-04-2013, 04:33 PM

Quote:

Originally Posted by newb

Got it settled this morning. Due to the rediculous amount for shipping to and from Hawaii, the vendor decided to just refund the money and call it even. He didn't even want to deal with trying to get the parts back. I am disappointed that I still have no rockers on my car but I can't complain.

And since they did a great job in handling the situation, they will remain nameless.

Glad they were able to work it out with you. I honestly don't see where the damage is on the skirts but now I guess you can use the $ which was refunded to you and get them painted again.

02-28-2013, 08:07 PM	#1
newb Drives: 2013 1LE Join Date: Feb 2012 Location: DMV Posts: 1,548	ZL1 sideskirts I will not name the vendor as they are a site sponsor but needed to vent. I will give them a chance to make it right before putting a name out. I ordered painted ZL1 sideskirts a few weeks ago and have anxiously awaited their arrival. Received them today! I opened the first box and found a well wrapped sideskirts. I carefully remove the plastic bag and begin removing the styrofoam. What do I see... Damaged paint!!! And no signs of the damage on the packing material so that's how they went into the box... UGHHHHH!!! So I send them a message from their website explaining it. After that I opened the other box. What do I see... More DAMAGE!!! Not even on the paint and pretty crappy paint work. Beyond disappointed right now. __________________ It's a Dingledarm. It's there to dampen side fumbling. If your marzelvanes fumble too much they can cause total protonic reversal. It gets ugly from there. This is really the biggest problem with the new Camaro. That and the tri-pronged blivot. Delivered 21 Jan 2013

03-03-2013, 04:30 PM	#3
Dznts Anabolic Connoisseur Drives: Sold - Blown Camaro 2SS/RS LS3 Join Date: Sep 2010 Location: Oklahoma Posts: 22,094	that sucks.. surely it will get taken care of, if it already hasnt. __________________

03-03-2013, 07:31 PM	#4
newb Drives: 2013 1LE Join Date: Feb 2012 Location: DMV Posts: 1,548	I emailed back and forth with the company on Friday. They offered $100 off to have someone polish them. I told them polishing wont fix the missing paint or the damage to the unpainted portion. Still awaiting a final answer. __________________ It's a Dingledarm. It's there to dampen side fumbling. If your marzelvanes fumble too much they can cause total protonic reversal. It gets ugly from there. This is really the biggest problem with the new Camaro. That and the tri-pronged blivot. Delivered 21 Jan 2013

03-04-2013, 04:30 PM	#6
newb Drives: 2013 1LE Join Date: Feb 2012 Location: DMV Posts: 1,548	Got it settled this morning. Due to the rediculous amount for shipping to and from Hawaii, the vendor decided to just refund the money and call it even. He didn't even want to deal with trying to get the parts back. I am disappointed that I still have no rockers on my car but I can't complain. And since they did a great job in handling the situation, they will remain nameless. __________________ It's a Dingledarm. It's there to dampen side fumbling. If your marzelvanes fumble too much they can cause total protonic reversal. It gets ugly from there. This is really the biggest problem with the new Camaro. That and the tri-pronged blivot. Delivered 21 Jan 2013

02-28-2013, 09:13 PM	#2
jameslk55 Drives: 2012 2LT/RS, 2005 SLK55 AMG Join Date: Jul 2012 Location: Falls Church, VA Posts: 1,163	Sorry to hear that. Hope the issue gets resolved.

03-03-2013, 09:20 PM	#5
FINALLYSATISFIED Est.1775 Drives: '15 Challenger Hellcat (sold) Join Date: Sep 2009 Location: SoCal Posts: 5,502	They should be able to have whatever shipping carrier they used to pick up the damage products to send them back. This should be a no brainer for them considering you did recieve damaged goods...