XM gone after changing battery - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Lee123 · 03-05-2016, 07:10 PM

Due to having bone surgery twice followed by a broken leg I was unable to drive my Camaro for 7 or 8 months and the battery went completely dead. I jump started it with one of those lithium battery gadgets from Amazon and drove it for half an hour but the battery was still dead so I had it replaced. The car is fine now but the lifetime XM subscription is gone. All it will play is the default channel that tells you how to sign up. The radio still remembers the presets but when I select one of those it says "channel not authorized" or something like that. Is this a normal result from changing the battery? Do I need to call XM or is it something the dealer needs to reset?
Thanks

vegas girl · 03-05-2016, 07:14 PM

I would call XM. Lifetime subscription?? I'm jealous....hate the annual fee but love my Sirius XM

len_eng · 03-05-2016, 07:57 PM

Call XM and try a signal refresh. It should restore all the channels

JJPlace1 · 03-05-2016, 08:32 PM

Quote:

Originally Posted by len_eng

Call XM and try a signal refresh. It should restore all the channels

You can request a signal refresh online too .

Lee123 · 03-06-2016, 01:51 PM

Thanks! I tried the online refresh first figuring it would be quicker than calling and sitting on hold and it worked.

I got lucky with the lifetime subscription. I bought it for a 370z in 2010 and I was able to talk them into transferring it to the Camaro for a $75 fee. As I recall, back when I bought it in 2010 they were transferrable but by the time I bought the Camaro they weren't.

Thanks again for your help!

03-05-2016, 07:10 PM	#1
Lee123 Drives: 2012 2SS M6 Join Date: Dec 2011 Location: Phoenix, AZ Posts: 768	XM gone after changing battery Due to having bone surgery twice followed by a broken leg I was unable to drive my Camaro for 7 or 8 months and the battery went completely dead. I jump started it with one of those lithium battery gadgets from Amazon and drove it for half an hour but the battery was still dead so I had it replaced. The car is fine now but the lifetime XM subscription is gone. All it will play is the default channel that tells you how to sign up. The radio still remembers the presets but when I select one of those it says "channel not authorized" or something like that. Is this a normal result from changing the battery? Do I need to call XM or is it something the dealer needs to reset? Thanks __________________ 2012 2SS Convertible Magnuson, Headers, Cam, JRE Tune. 563 HP.

03-05-2016, 07:14 PM	#2
vegas girl Drives: 2013 2LT/RS BRM convertible Join Date: Nov 2015 Location: Sin City Posts: 352 View My Garage	I would call XM. Lifetime subscription?? I'm jealous....hate the annual fee but love my Sirius XM __________________ 2013 2LT/RS BRM Convertible

03-06-2016, 01:51 PM	#5
Lee123 Drives: 2012 2SS M6 Join Date: Dec 2011 Location: Phoenix, AZ Posts: 768	Thanks! I tried the online refresh first figuring it would be quicker than calling and sitting on hold and it worked. I got lucky with the lifetime subscription. I bought it for a 370z in 2010 and I was able to talk them into transferring it to the Camaro for a $75 fee. As I recall, back when I bought it in 2010 they were transferrable but by the time I bought the Camaro they weren't. Thanks again for your help! __________________ 2012 2SS Convertible Magnuson, Headers, Cam, JRE Tune. 563 HP.

03-05-2016, 07:57 PM	#3
len_eng Drives: 2024 Radiant Red 2SS, 1994 Z28, Join Date: Jan 2013 Location: Sharon, Ma Posts: 166	Call XM and try a signal refresh. It should restore all the channels