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Old 06-27-2018, 02:49 PM   #1
Mountain

 
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JD Power 2018 [Misleading] IQS: Midsize Sporty Car

Saw this posted over at M6G.

"Misleading" because these ratings don't necessarily make sense. The "overall" figures make no sense in respect to the specific figures noted.

I'm not trying to make a thread about, "Mustang sucks, Camaro is the best ever!". That'd be cool, but every car has it's shortcomings and issues; however, I want to make a comment on Mustang's interior "quality"... What is quality about it? Convince me. I mean, at least in the 2018MY+.

Last I was in my friends 2015 and 2016 Mustangs (a year or two ago), yeah, the interior was really nice. Like all cars in the price range, lots of plastic, but the execution and quality of the molds and cuts was nice. Last I sat in a number of 2018's, I no longer had this feeling. I seem to notice a lot of mold issues with plastic parts (parting lines, jagged separation areas, sharp edges, mold seep, inconsistent coloration etc.). I don't see this on Camaro... 2016, 2017, 2018... not one car. Every piece has rounded edges, no parting lines, mold separation issues, consistent plastic coloration....

How does Camaro rank so bad in features? That makes zero (0) sense...

How the hell is "Powertrain Quality - Design" ranked?


Anyway, fixed JD's matrix:
http://www.jdpower.com/cars/study/20...porty-Car/1077
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Old 06-27-2018, 03:14 PM   #2
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Kinda confused about your posting of the two graphs with different results. The first one is in the link you provided, what is the second?


Anyway, I look at overall mechanical quality. A 'nice' interior means little when your car is dead on the side of the road. Taken at face value, the Camaro ranks good in that regard. It also ranks well in features and accessory quality.

The overall quality of the Dodge is suspect. I rank them among the worst for reliability. Maybe the Challenger is the exception.
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Old 06-27-2018, 03:29 PM   #3
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I’m not doing any research on JD power but seems Chevy is the only manufacturer that cares about their awards. Like Chevy owns JD power.
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Old 06-27-2018, 03:32 PM   #4
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i test drove a mustang before buying my camaro,for some reason it just didnt float my boat.couldnt find any glaring flaws,but it felt narrow and higher seating position than the camaro.knowing the camaro was rated higher in mechanical quality is good too...did i mention that my friends 2016 challenger burnt to a crisp right outside his house?
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Old 06-27-2018, 04:28 PM   #5
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Quote:
Originally Posted by torqueaddict View Post
Kinda confused about your posting of the two graphs with different results. The first one is in the link you provided, what is the second?


Anyway, I look at overall mechanical quality. A 'nice' interior means little when your car is dead on the side of the road. Taken at face value, the Camaro ranks good in that regard. It also ranks well in features and accessory quality.

The overall quality of the Dodge is suspect. I rank them among the worst for reliability. Maybe the Challenger is the exception.
The "overall" ratings don't correlate with the individual ratings. Looking at this from a numbers/statistical standpoint, this makes no sense and blatantly points to the underlying business bias in the "data". The second graph is something I came up with quickly to correct the biased "overall" numbers better. However, all in all, its hard to tell how exactly the numbers for the individual ratings were collected, but that's a whole different rabbit hole.
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Old 06-27-2018, 04:32 PM   #6
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Have you ever taken a JD Power survey? They're absurd and pigeonholing in how they ask the questions. Given how wildly inappropriate the questions are and how the completely fail to capture my ownership experience, it makes it super clear I'd never put any weight on their "results".
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Old 06-27-2018, 04:38 PM   #7
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Quote:
Originally Posted by Mountain View Post
Saw this posted over at M6G.

"Misleading" because these ratings don't necessarily make sense. The "overall" figures make no sense in respect to the specific figures noted.

I'm not trying to make a thread about, "Mustang sucks, Camaro is the best ever!". That'd be cool, but every car has it's shortcomings and issues; however, I want to make a comment on Mustang's interior "quality"... What is quality about it? Convince me. I mean, at least in the 2018MY+.

Last I was in my friends 2015 and 2016 Mustangs (a year or two ago), yeah, the interior was really nice. Like all cars in the price range, lots of plastic, but the execution and quality of the molds and cuts was nice. Last I sat in a number of 2018's, I no longer had this feeling. I seem to notice a lot of mold issues with plastic parts (parting lines, jagged separation areas, sharp edges, mold seep, inconsistent coloration etc.). I don't see this on Camaro... 2016, 2017, 2018... not one car. Every piece has rounded edges, no parting lines, mold separation issues, consistent plastic coloration....

How does Camaro rank so bad in features? That makes zero (0) sense...

How the hell is "Powertrain Quality - Design" ranked?


Anyway, fixed JD's matrix:
http://www.jdpower.com/cars/study/20...porty-Car/1077
For starters, it is based on owner survey's of their first 90 days.

So, in my case, just 30 days in:

- right panel popped when the convertible top went up (3 days into ownership)
- low oil
- low tire pressure
- lagging transmission
- exhaust popping
- discolored plastics
- Convertible top making a "crunching sound" when engaged
- Loose threads in seats

Does this make it a bust, no. Just a PITA to have to get it all repaired / corrected.
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Old 06-27-2018, 05:52 PM   #8
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I put absolutely zero faith in any of these ratings. Its essentially surveys sent out to people, not necessarily anyone who knows anything about cars. Then again, you have to wonder if Camaro lost points in powertrain quality-design due to the issues with the A8 and the rear differential. I find it hilarious that Mustang got 2 stars in both powertrain quality design, AND 2 stars in powertrain quality mechanical, and still got a 5 star overall rating due to features and accessories, apparently.

See this article for an excellent discussion on why you should take these with a grain of salt:

https://www.caranddriver.com/feature...-study-feature
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Old 06-27-2018, 11:18 PM   #9
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Quote:
Originally Posted by Mountain View Post
Saw this posted over at M6G.



How the hell is "Powertrain Quality - Design" ranked?
If you hover on the ? in each category there is a full explanation:

http://www.jdpower.com/cars/study/20...porty-Car/1077

Powertrain Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).


Powertrain Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.

https://cars.usnews.com/cars-trucks/jdpowersdesc/
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Old 06-28-2018, 06:59 AM   #10
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Quote:
Originally Posted by Ryephile View Post
Have you ever taken a JD Power survey? They're absurd and pigeonholing in how they ask the questions. Given how wildly inappropriate the questions are and how the completely fail to capture my ownership experience, it makes it super clear I'd never put any weight on their "results".
No, but I hear nothing positive about them.
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Old 06-28-2018, 07:02 AM   #11
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Quote:
Originally Posted by camaro5 View Post
If you hover on the ? in each category there is a full explanation:

http://www.jdpower.com/cars/study/20...porty-Car/1077

Powertrain Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).


Powertrain Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.

https://cars.usnews.com/cars-trucks/jdpowersdesc/
g
I did look at some of those; Doesn’t really provide much explaination though.
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