10-09-2013, 10:12 AM | #309 |
Drives: 2014 Z51 Corvette Join Date: Apr 2011
Location: Ofallon, Mo.
Posts: 5,822
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10-10-2013, 12:16 AM | #310 |
Seems like it.
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07-05-2014, 05:30 PM | #311 |
Drives: 2012 Black Camaro Join Date: Apr 2013
Location: Florida
Posts: 27
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GM is just as much at fault as any dealership for not implementing some serious oversights into how their product is sold and handled.
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12-10-2014, 10:35 AM | #312 | |
Drives: 2012 Summit White Camaro Join Date: Oct 2014
Location: Myrtle Beach
Posts: 12
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Quote:
Unfortunately, GM customer service doesn't do anything. You try to go through all channels and the dealerships just pawn you off telling you you are crazy. Then you go to GM customer service and they tell you what you want to hear but don't relay that information to the dealership or offer a solution. My camaro is 3 Yrs old and has been in the shop numerous times for the same issue, engine issues. It has been in the dealerships longer then I have been able to reap its benefits & GUESS WHAT?! I am still paying for this car every month!! This car was purchased BRAND NEW. I get that lemons happen, but DEAR LORD GM can fix this issue. I will never buy another chevy or GM again. |
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12-10-2014, 10:55 AM | #313 | |
Drives: 2012 Summit White Camaro Join Date: Oct 2014
Location: Myrtle Beach
Posts: 12
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Quote:
Unfortunately, GM customer service doesn't do anything. You try to go through all channels and the dealerships just pawn you off telling you you are crazy. Then you go to GM customer service and they tell you what you want to hear but don't relay that information to the dealership or offer a solution. My camaro is 3 Yrs old and has been in the shop numerous times for the same issue, engine issues. This car was purchased BRAND NEW. I get the lemons happen, but DEAR LORD GM can fix this issue. I will never buy another chevy or GM again. |
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12-12-2014, 05:32 PM | #314 |
Drives: 2013 2LT RS Join Date: Mar 2013
Location: anywhere
Posts: 171
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Gm just agrees with the dealer most of the time, my clutch was replaced like a month ago and I had escalated the issue with gm, they did nothing, they didn't even followed up, I caller numerous times and other reps couldn't help me as the case was assigned to a particular rep. I'm yet still eating for the call, I believe they cannot close the ticket without first talking to the customer but I might be wrong.
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01-05-2015, 07:13 PM | #315 |
Drives: GMC Sierra AT4 Join Date: Jul 2013
Location: Hanover, PA
Posts: 3,281
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Thanks for the info CamaroPete!
__________________
2020 GMC Sierra AT4 6.2L
WTB - 2010 Camaro 1SS or 2SS, Aqua Blue Metallic, A6 |
01-05-2015, 08:53 PM | #316 |
Drives: 2010 Camaro 2SS Join Date: Jan 2015
Location: Washington
Posts: 6
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I own a 2010 Camaro 2SS that is at a dealer’s service department (since last Wednesday the 31st. I have only owned the car since May 2014.) I dropped it off because it had a third issue on Wednesday with misfire and stability/ traction control error. Thank goodness I decided to pull into a gas station to get off the road after it happened on the freeway because she then stalled.
The car has coded (all lights came on and misfired/ rough run) three times over the last 6 months, the last time was on Wednesday the 31st. All (3) three times it gives the following: Misfire on cylinder 4 and tire pressure sensor error. Misfire on cylinder 4 and tire pressure sensor error. Misfire on cylinder 4 and stability/ traction control error. When I dropped it off Wednesday right after the event (to the dealership) the check engine light was on. The car even stalled out as I drove into a gas station to get off the road right after the misfire event. I was 3 miles from a dealership, so I restarted it about 5 minutes later and took it straight to them. Check engine light was still on when I delivered it to the dealership. The dealership service department says they can’t do anything for me at this time. They said they see the code showing for the misfire on Cylinder 4 and the stability stability/ traction control error. They say they “need to recreate the misfire event” and after they drove it over 60 miles they cannot recreate it. I explained to them that this has happened 3 times in total, that the code is always misfire on cylinder 4, that it happens at highway speed, about 15 minutes into a drive and when it is cold or wet outside if that matters. Also I have noted that the car begins to run rough right before the misfire event. And that she has a couple times run a bit rough and has some (lifter knock/ chatter) at times but never when I take it in. So far: I took it to the dealer on Wednesday. They did not contact me as promised Friday with news. (Today said they can’t do anything at this time.) I contacted GM and opened a case on Friday, they told me to work with the dealer but they would be contacting the dealer. My issue: today the dealer called and said to pick up my Camaro because at this time they can’t recreate the issue. I don't understand how recreating an issue that has happened 3 times and leaves codes for misfire on 4 needs to be recreated? Logic dictates that recreating it is not going to tell them anything more than they know now. Misfire on 4. So why? This is my only vehicle. I am afraid to drive my car now. If it stalls on the highway, like it did when I pulled over, I won’t be able to controller her. It will end badly for me at 55 to 60 mph. Any thoughts or help? Last edited by HTLady00; 01-05-2015 at 11:17 PM. Reason: correction to wording and updated info |
06-01-2016, 05:01 PM | #317 |
Drives: 2015 lt v6 Join Date: Jan 2016
Location: erie,pa
Posts: 1
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i have a problem with my 2015 2 lt the performance exhaust sounds like crap and two dealers say it is normal i can't you would build something that sounds like that and sell it as a performance upgrade am hoping you can help my case number is 8-2121884609.
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10-24-2016, 02:56 PM | #318 |
Drives: 2010 Chevy Camaro SS Join Date: Oct 2016
Location: Charleston, SC
Posts: 3
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I have been working with the Chevy dealer since Sept 15, 2016 to resolve the same issue - stabiltrack control light as well as engine light coming on. The car "jerks" and feels like it is knocking when shifting through gears but runs smoothly at idle. On two return trips was told that Cylinder 5 was bad. They replaced it each time - the problem still occurred. Now I am being told the ECM is bad and needs to be replaced ($550.00). They are stating "they are "pretty sure" that's what the issue is - but will not guarantee that this will correct the issue. The car has been back to their service dept. four times since 9/15- with the dealer having kept the car for two weeks on one visit. The car has now, the most recent return, been at the dealer since October 18. I have never had this type of unbelievably bad service since I have owned this car - it is just unfortunate that I had to relocate and cannot use the dealer who serviced the car for the last five years. I have owned this car since it came off the truck brand new in 2010 and have never had this type of service from any dealer - I feel like they are guessing and it is costing me money every time they are wrong. Help!
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10-24-2016, 03:02 PM | #319 |
Drives: 2010 Chevy Camaro SS Join Date: Oct 2016
Location: Charleston, SC
Posts: 3
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I too am dealing with the same issue with the dealer in my area. the stabiltrack and engine lights are coming on and the car is jerking and knocking when shifting into gear. My car now has been at the dealer four times for the same issue over the last six weeks. It is now, still with the dealer, since October 18, once again for the same issue. they just texted me and stated that it is the ECM which is bad - well they stated "they are pretty sure" its the ECM which is bad - yet another $550.00 to fix it -
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12-01-2016, 03:21 PM | #320 |
Drives: 2016 Camaro Join Date: Dec 2016
Location: Navarre,FL
Posts: 1
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Problem with Camaro 16
I have a 2016 Camaro SS bought in March of this year. A couple of months ago notice a flaw in the head liner. It can be seen through the front windshield, located on both sides of the car about 3 to 4 inches long close to the hard points of the door frame. Basically the headliner was not tuck in. Since I bought the car from a nearby state I took the car to local dealership. Long story short they said they going to order a new headliner. Weeks later they let me know no headliner on order and that flaw was normal.(I did get a case number)Not satisfied took to dealer where I bought it again long story short they couldn't do anything and that contact GM customer. I did got a new case number but was told that engineers say that is normal. The dealership have said to me that they have cars on the lot that have the same problem, I have not seen them. What I have seen at my work 2 Camaro's one a SS and one not without my problem. My biggest question has anybody else notice this Problem???
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01-12-2017, 11:44 PM | #321 | |
Drives: 2010 Camaro Join Date: Oct 2009
Location: Arizona
Posts: 123
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Quote:
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01-16-2017, 05:00 PM | #322 |
'Maro
Drives: 2015 SS 6.2L Auto 2SS Join Date: Sep 2016
Location: US
Posts: 867
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2015 SS 2SS Auto 93 SCT Perf, Kooks LTH & HFC MBRP Axleback Muffler Delete "Z/28" Spoiler and Grille OEM ZL1 wheels 285/305/35R20 BFG G-force Pro Comp 2
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