11-27-2009, 11:39 AM | #1 |
Drives: 2011 CGM 2LT/RS black stripes Join Date: Sep 2009
Location: Tucson
Posts: 137
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Onlinetires.com experiences
Just thought i wanted to share my experience (so far).
I ordered 4 Yoko's Parada's for my Camaro and directly got a confimation via E-mail. After 5 days i still had no word about the tires being shipped. I tried to call them via the phone number on their site after work, and got a tape that they were closed. Strange because the times on their site stated they should be open. Offcourse i used the voicemail and the tape said they would call me ASAP.......... well no word from them!! Tried this several times including E-mails but still no word. After 11 days i finally got thru and after 20 minutes they could tell me that they did not have the tires in stock and that it would take at least another 3 weeks before they will get the tires in. I asked why i wasn't notified, the guy simply said that they were REALLY busy.... Now he promised to get back with me next week about the status of the order, but i am thinking about cancelling and ordering via Tirerack!! The difference is about 90 bucks. Any other experiences like this?? |
11-27-2009, 01:11 PM | #2 |
Drives: 2010 Camaro 1SS Join Date: Nov 2009
Location: Chicago
Posts: 38
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well you get what you pay for, I order some yokos 3 weeks ago from tire rack, the next day they called to confirm the order, they shipped that day. they arrived 1 day later. I ordered UPS ground too.
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11-27-2009, 01:17 PM | #3 |
Drives: 2007 Ford Fusion SE Join Date: Sep 2009
Location: Metro Detroit
Posts: 1,440
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Well if saving the $90 is worth it to you, then hold out!
__________________
Ordered: 2LT/RS CGM, A6
1100 = Preliminary Order 10/1/09 2000 = Accepted By GM 12/31/09 3000 = Accepted By Production Control 1/7/10 (TPW: 2/1/10) 3400 = Broadcast 1/23/10 3800 = Produced 2/2/10 (2G1FC1EV6A9189068) 4150 = Invoiced 2/5/10 4200 = Shipped 5000 = Delivered To Dealer 6000 = Delivered To Customer |
11-27-2009, 01:30 PM | #4 | |
Drives: 2011 CGM 2LT/RS black stripes Join Date: Sep 2009
Location: Tucson
Posts: 137
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Quote:
How are the Yoko's?? |
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11-27-2009, 02:38 PM | #5 | |
Account Suspended
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ICONZ Wheels
Quote:
Try speaking with AJ. He is always right on top of things with us.... |
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11-28-2009, 09:44 AM | #6 |
Drives: 2010 rs/ss camaro Join Date: Sep 2009
Location: Rochester Mich
Posts: 340
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he just called me last night to check on my payment for my order, I told him that I had a friend on camaro5 that was really having a hard time with his order, and told him I would be going with someone else until they fixed your order.
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11-28-2009, 10:10 AM | #7 |
Camaro SL,UTs
Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006
Location: South Jordan, UT
Posts: 7,358
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Next time go with tirerack.com
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11-28-2009, 10:57 AM | #8 |
Drives: 2011 CGM 2LT/RS black stripes Join Date: Sep 2009
Location: Tucson
Posts: 137
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Thanks for your support!! I think tirerack is the best option just like basically everybody is saying... Still i am trying to wait until next wednesday to give them a chance. Thing is that they still did not answer on any voicemail or e-mail which total about 15 now!!
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11-30-2009, 09:44 AM | #9 |
Silver Ice
Drives: 2010 SIM 2LT Automatic Join Date: Jul 2009
Location: South Central Kansas
Posts: 191
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I can't say this is always the case, but I'll share my personal experience.
last year I bought some tires from onlinetires.com for my Infiniti. Yes, the service was slow, yet that wasn't the biggest problem. It turned out the tires were factory blemishes. I was unable to get two of them balanced correctly (I do a lot of high speed highway driving). Finally I had them road-force balanced. It took 4 ounces to balance one of them and 3.25 on the other! Onlinetires.com was willing to let me ship them back and at their discretion they would have their tire service shop diagnose if the problem was in the tires. They would know within 4 weeks. If the tires were found by them to be faulty they would send replacements. Long story short, I threw the tires away and bought from the local tire store. I have never had a problem with tirerack. Like someone else said, you get what you pay for... |
12-02-2009, 05:59 PM | #10 |
Drives: 2011 CGM 2LT/RS black stripes Join Date: Sep 2009
Location: Tucson
Posts: 137
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Well, a week further and no word from them. I am trying desperately to cancel my order but they will just not answer phonecalls, voicemails, e-mails and faxes!!! Anyone a idea to make sure they do not go ahead with the order?? Can i contact my credit card company and say that when that amount is requested they should not authorize it???
STAY AWAY FROM ONLINETIRES.COM |
12-02-2009, 06:37 PM | #11 |
YES! Call you CC company and dispute the charge.
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2G1FT1EW7A9109480
2SS/RS SIM w/ Sunroof Ordered 10/13 Built 5/15 Delivered 6/19 Picked-up 6/22 |
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12-02-2009, 07:02 PM | #12 |
Drives: chevy Join Date: Oct 2009
Location: orange county
Posts: 24
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Hi guys I’m Nikki with tirecrawler.com. We sell tires online like tire rack. We were thinking about adding Yokohama to our product offering. Would anyone care to share some of their experiences with the brand? On a personal note when do you think Obama will let GM build the Z28 T-top?
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12-02-2009, 08:26 PM | #13 | |
Drives: chevy Join Date: Oct 2009
Location: orange county
Posts: 24
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Quote:
We over at tirecrawler.com will be happy to answer your phone calls and emails. I mean, I am already talking to you and you haven't even ordered with us. Points for us! |
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