05-11-2017, 05:50 PM | #1 |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Warranty voided on Trans AND Driveline?!?!
Okay, so let's back track here a little bit to get some background history out of the way. For starters, I bought this car brand spanking new off a lot in Maryland (I live in NJ.) The car had 136 miles on the clock on March 26th, 2016. Here we are today at 32k and change (I drive a shit ton.)
So anyway, back in October I had issues regarding my fuel gauge which resulted in my car being serviced for 20-21 days in total (Lemon by NJ standards.) I kept the car after it came back operational. Fast forward to about 3-4 weeks ago now and I'm stranded on the side of the road after doing a burnout. My drive shaft shattered and my driver side axle (Which I'm told is thicker than the passenger side shaft.) First dealer tries to flag my car and attempts to charge me about a grand for the repairs, so I contacted another dealer and they replaced it no problem under warranty. The service guy tells me he'll take care of me for ALL warranty issues no matter what. Well, that guy f*cking lied right to my damn face... A-hole... So I pick the car up about a week later (2 weeks ago roughly) and was leaving work. I stop at a red light and make a right turn, go from 1st at about 12mph to second. As I engage the clutch I hear a loud ass pop. Like LOUD, so I figure okay, maybe I ran something over and blew a tire or something. Nope, now the car won't accelerate whatsoever. I get a tow over to the dealer, talk to the guy who will "take care of every bit of warranty work I've got" and I tell him that I think I blew another axle out. He lifts it and minutes later says yeah that's the problem, and there's oil or grease all over the place and dripping on my exhaust piping. This was Monday afternoon, here we are today on Thursday morning getting a call telling me that they've blocked my warranty and that it'll cost $750 bucks about. They claim that the damage is from excessive abuse due to the fact that they found traces of some rubber inside my wheel wells. Yet that was all f*cking there during the first damn repair with no issue. So you mean to tell me because I've done a burnout my entire drivetrain and transmission warranty is thrown out the door. ON A TRACK BUILT CAR?! WHAT SENSE DOES THIS BS MAKE?!?!?! Anybody here have any idea of what to do?! I've called corporate (This is like my 3rd filed complaint with corporate, none of which they've helped me AT ALL.) Like this is complete BS. |
05-11-2017, 06:04 PM | #2 |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Bump
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05-11-2017, 06:08 PM | #3 |
Drives: ^^^This Join Date: Nov 2015
Location: Virginia Beach, VA
Posts: 747
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That sucks! Sorry this happened to you. Heres what Ive read about warranty laws. Good luck!https://www.consumer.ftc.gov/article...ne-maintenance
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05-11-2017, 06:18 PM | #4 |
#becauseracecar
Drives: 2016 SS Sedan, 2016 Camaro SS Join Date: May 2015
Location: Phoenix
Posts: 2,959
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I really wish I had something positive to add here but that just sucks. It's crazy that they blocked your transmission warranty as well. It looks like it snapped those bolts clean off. Sorry to hear and I'll monitor this for updates. Good luck.
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05-11-2017, 06:21 PM | #5 | |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Quote:
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05-11-2017, 06:24 PM | #6 |
Drives: Turbo 4, SC V8 and Twin Turbo V8 Join Date: Jan 2014
Location: Vista, CA
Posts: 1,338
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Yeah that sounds ridiculous. Hopefully things get sorted out.
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05-11-2017, 06:25 PM | #7 |
Drives: 2016 Camaro 1LT Join Date: Jan 2016
Location: California
Posts: 3,491
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are you sheering the bolts or breaking the shaft? it looks like sheered bolts. Did that happen the first time too or was the shaft itself what "shattered"? Seems odd that you would sheer the bolts when they should be the same as the ZL1 and that has much more power and very odd that it would happen just from turning.
I'd look into seeing if the bolts are the correct strength. Not even sure if the brakes can hold the wheel hard enough to break the axle bolts and with nothing keeping the car from moving forward ....seems highly questionable if it played out the way you're saying. Needs some detective work before giving up. For sure. |
05-11-2017, 06:26 PM | #8 |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Yeah man, that was the first break, I haven't been able to snap any pics of the newly broken axle as of yet.
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05-11-2017, 06:30 PM | #9 | |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Quote:
And the picture of the snapped bolts is from the first incident, which isn't during the turning. I haven't seen the severity of the most recent occurrence as of yet. |
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05-11-2017, 07:15 PM | #10 |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Bump
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05-11-2017, 07:21 PM | #11 |
Drives: 2017 Camaro ZL1 Join Date: Nov 2006
Location: Savage, MN
Posts: 568
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I suspect GM has blocked the warranty repair. It does happen when you have two repairs similar or the same in a short period of time, where the repair could possibly be related to abuse (not saying it is, just saying they look at these things). You will definitely have to go the corporate route as I'm assuming they are denying the warranty claim. Regardless of what a dealer tells you, there are certain warranty claims that are simply out of their control.
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05-11-2017, 07:25 PM | #12 | |
Drives: 2016 Black 2SS Join Date: Apr 2016
Location: South Jersey
Posts: 22
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Quote:
I've got corporate involved, waiting for them to have time to go over the case now. |
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05-11-2017, 07:33 PM | #13 |
Drives: 16 2SS 6MT NPP MRC / 15 K1300S Join Date: Mar 2016
Location: NW of Austin
Posts: 1,034
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Thanks for the info and good luck with a positive resolution. What tires do you run?
I wonder if we could source upgraded bolts?
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05-11-2017, 07:37 PM | #14 |
Drives: 2018 ZL1 Join Date: Oct 2011
Location: Huntingtown, MD
Posts: 1,138
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That was my first thought. Then again if that is the intended weak spot, upgraded bolts may lead to more expensive parts breaking
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Tags |
axleshaft, blocked, transmission, voided, warranty |
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