Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Roto-Fab
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Marketplace > Vendor and Seller review / feedback / experiences


Closed Thread
 
Thread Tools
Old 02-12-2013, 05:29 PM   #1
Tysen


 
Tysen's Avatar
 
Drives: 2011 RJT 2SS/RS M6
Join Date: Oct 2009
Location: TN
Posts: 2,441
Stay Away From The Camaro Decal Store

I ordered stripes from them at C5Fest3 on August 3rd, with a promised ship date of August 5th. I tried to give them a chance, but I think 6 months is a little much. Every time I requested an update, I would have to e-mail 3-4 times to get a response. Response was always, "We're really swamped. I'll get them out to you next week." My patience finally gave, and I cancelled my order a couple days ago. They were quick with the refund, but that's about all you'll get out of them.
__________________
"I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy
My build thread
Tysen is offline  
Old 02-13-2013, 10:11 PM   #2
pumpkinrancho
COMPULSIVE CAMARO OWNER
 
pumpkinrancho's Avatar
 
Drives: 18 ZLE,14 2ssrs,96,73 RS LT,69&67
Join Date: Nov 2009
Location: SE. WYO & Northern CO, W NEB
Posts: 1,238
They sent mine right away.
__________________
pumpkinrancho is offline  
Old 02-13-2013, 10:39 PM   #3
Tysen


 
Tysen's Avatar
 
Drives: 2011 RJT 2SS/RS M6
Join Date: Oct 2009
Location: TN
Posts: 2,441
Good for you. I'm just providing my experience.
__________________
"I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy
My build thread
Tysen is offline  
Old 02-15-2013, 07:27 AM   #4
organgrinder
 
organgrinder's Avatar
 
Drives: 55 nomad
Join Date: May 2009
Location: arkansas
Posts: 416
i told tysen i didn't have time and offered his money back shortly after the fest. he said no that's alright no hurry. i told him again a couple months later i didn't have time let me give you your money back he said no that's fine can you change the design i said sure. now monday he asked for his money back i sent it back immediately. i am swamped all the time and i did offer to give his money back sveral times...he said no i'll wait. not sure what i did wrong except i didn't drop everything and take care of tysen....sorry tysen.

reggie
organgrinder is offline  
Old 02-15-2013, 07:31 AM   #5
presholt33
Account Suspended
 
Drives: too numerous
Join Date: Mar 2009
Location: WY
Posts: 377
presholt33 is offline  
Old 02-15-2013, 07:45 AM   #6
organgrinder
 
organgrinder's Avatar
 
Drives: 55 nomad
Join Date: May 2009
Location: arkansas
Posts: 416
here's an email he sent me on sept 12...i answered the 13th. i wish i had been able to take care of your stripes tysen...i've missed a lot of orders because i couldn't get to them this last yr. i've hired some more help 2 wks ago and should be able to take care of special requests much quicker.



It's fine,I can wait. Just wanted to make sure you hadn't forgotten about me, lol. I'm currently working nights and weekends, so no car shows for me for a while. Thanks for the update.

Sent from my iPad

On Sep 13, 2012, at 7:16, "reggie moore" <reggie@ivo1.com> wrote:

> Hey Tyson...all I can say is I have not got the rest of the stripe done yet. I can cut the hood and trunk today and mail in the morning but I have not had a chance to get the other finished. I'm sorry. I thought s couple of wks ago I was gonna be able to get it and getting the car didn't work out. If you wanna give me a couple more weeks I'll try to get it done of you want what I have I'll send it or if you want your money back I can do that too. I should have already finished this and 6 months ago I could have. All 3 of our businesses are hitting on all 8 for the last couple of months where normally 2 slow and 1 good! I'm just spread out right now. Thought it would slow down after school started but hasn't yet...but I know it will! Again I'm sorry I haven't held my end of the deal up and will really try to get it done in the next 2 wks.
>
> Sent from my iPhone
>
> On Sep 12, 2012, at 8:14 PM, "Tysen Yates" <tysen.yates@hotmail.com> wrote:
>
>> Reggie,
>>
>> Can you please send me an update on what's going on with my stripes? Thanks.
>>
>> V/r,
>> Tysen Yates
organgrinder is offline  
Old 02-15-2013, 09:22 AM   #7
Tysen


 
Tysen's Avatar
 
Drives: 2011 RJT 2SS/RS M6
Join Date: Oct 2009
Location: TN
Posts: 2,441
Wow, really? You're right, Reggie. It is too much to ask for you to complete an order you promised a customer. I don't know what I was thinking, ordering a product from a company and then expecting it on the delivery date. And if you want to go this route and start posting e-mail correspondence, I have some that I can post as well.

Oh, and thank you for posting my full name and e-mail address on a public forum.

I never asked you to "drop everything and take care of me", but I'm pretty sure you worked on other orders that were placed after mine, unless you've been shut down since August.
__________________
"I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy
My build thread
Tysen is offline  
Old 02-15-2013, 09:25 AM   #8
DuskSS
Bayou City Muscle Cars
 
DuskSS's Avatar
 
Drives: 2013 2SS Dusk Edition
Join Date: Jan 2013
Location: Houston Texas
Posts: 1,443
Quote:
Originally Posted by organgrinder View Post
i told tysen i didn't have time and offered his money back shortly after the fest. he said no that's alright no hurry. i told him again a couple months later i didn't have time let me give you your money back he said no that's fine can you change the design i said sure. now monday he asked for his money back i sent it back immediately. i am swamped all the time and i did offer to give his money back sveral times...he said no i'll wait. not sure what i did wrong except i didn't drop everything and take care of tysen....sorry tysen.

reggie
6 months come on man most of us didn't wait that long for our cars to be built..
that is totally unacceptable.
__________________
2013 2SS Dusk Edition
Lethal Racing Stage V
PER 418ci Forged LS3
530/520 SAE
DuskSS is offline  
Old 02-15-2013, 09:32 AM   #9
organgrinder
 
organgrinder's Avatar
 
Drives: 55 nomad
Join Date: May 2009
Location: arkansas
Posts: 416
i apologized and said yes i was wrong and returned your money....can't really do more than that tysen. sorry about the name thing, guess i wasn't paying that close attention. i guess i was still trying to figure out why the attack on me publicly with all the "that's ok" or "that's fine" i was getting from you in private.
organgrinder is offline  
Old 02-15-2013, 09:33 AM   #10
organgrinder
 
organgrinder's Avatar
 
Drives: 55 nomad
Join Date: May 2009
Location: arkansas
Posts: 416
jason i offered to return his money each time we talk but yes i should have gotten it done sooner.
organgrinder is offline  
Old 02-15-2013, 09:33 AM   #11
ATX211
Custom User Title
 
ATX211's Avatar
 
Drives: 2012 Camaro 2SS/RS LS3
Join Date: Jan 2013
Location: Austin, TX
Posts: 179
ATX211 is offline  
Old 02-15-2013, 09:40 AM   #12
Tysen


 
Tysen's Avatar
 
Drives: 2011 RJT 2SS/RS M6
Join Date: Oct 2009
Location: TN
Posts: 2,441
Quote:
Originally Posted by organgrinder View Post
i apologized and said yes i was wrong and returned your money....can't really do more than that tysen. sorry about the name thing, guess i wasn't paying that close attention. i guess i was still trying to figure out why the attack on me publicly with all the "that's ok" or "that's fine" i was getting from you in private.
It was a customer review, not a personal attack. If you took it that way, then sorry, but I'm sure you've done worse publicity for your company in your responses than my one post could have done. I don't see AAC or anyone other company coming on here and posting responses like this to a bad customer review. I work in IT, so I may be wrong, but seems like bad business practice.
__________________
"I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy
My build thread
Tysen is offline  
Old 02-15-2013, 09:49 AM   #13
Dorwd71
ShadowZ
 
Dorwd71's Avatar
 
Drives: 2019 SS 1LE
Join Date: May 2012
Location: VA
Posts: 309
and now the drama board

related to topic, I ordered door sills and they were shipped fast, we all have had less than desirable experiences with companies, but no need to fight it out on the forums.
Dorwd71 is offline  
Old 02-15-2013, 09:50 AM   #14
organgrinder
 
organgrinder's Avatar
 
Drives: 55 nomad
Join Date: May 2009
Location: arkansas
Posts: 416
well i'm not a big company like some of the others...it's just me and my wife and kids, so ya it was a little personal and would probably effect sales in some way and that would directly effect my family. i just wanted to let people know i was wrong and i shouldn't have handled your order the way i did and i hope i don't do anyone else that way. i've been in this industry for over 35 yrs and it's important to me to treat people right. when we see each other at the next show be sure and come up to the trailer and i'll apologize to your face...i owe you that.
organgrinder is offline  
 
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:35 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2021, vBulletin Solutions, Inc.