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Old 03-07-2016, 07:24 PM   #1
Marine Corps

 
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Sirus/XM

Since most Camaro drivers have discovered in spite of what the window sticker states Sirus/XM is only offering 90 days of free service. What has been your experience with the company? Are they offering an extended plan to make up for the mistake? What has been the best monthly price? How many are going to cancel? Is the service even worth it?
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Old 03-07-2016, 07:27 PM   #2
BradfordCamaro
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THREAD ONE

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Old 03-07-2016, 07:30 PM   #3
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After a call they just took of the three months and put a brand new 1 year trial on my account
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Old 03-07-2016, 07:30 PM   #4
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Quote:
Originally Posted by Marine Corps View Post
Since most Camaro drivers have discovered in spite of what the window sticker states Sirus/XM is only offering 90 days of free service. What has been your experience with the company? Are they offering an extended plan to make up for the mistake? What has been the best monthly price? How many are going to cancel? Is the service even worth it?
Call XM, it is a 12 month trial, it will not be fixed by itself, you unfortunately have to initiate the call to XM.
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Old 03-07-2016, 07:32 PM   #5
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Quote:
Originally Posted by usmcfiredog View Post
After a call they just took of the three months and put a brand new 1 year trial on my account
Same here, they have to cancel the 3 month contract and create a new 12 month trial from the day of calling, so I received basically 14 months in total, until Jan 2017.
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Old 03-07-2016, 07:37 PM   #6
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I only got a year and a week because I called back early.
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Old 03-08-2016, 11:26 AM   #7
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Originally Posted by BradfordCamaro View Post
Success! After about 30 or so minutes and using the chat line and then customer service, and finally a supervisor SiriusXM agreed to provide me with full access for 1 year beginning today. The chat line was worthless and the first customer service person I spoke to told me it was the dealership that must extend the service and pay for it. Then I spoke with Andrew, a supervisor who after several minutes made it right. He will forward me a confirmation e-mail in a couple of days. Thanks for the heads-up.
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Old 03-08-2016, 12:00 PM   #8
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I got almost 15 months, cause they told me to call back near the end of my trial.
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Old 03-09-2016, 11:49 AM   #9
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How can you tell how long your trial is?
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Old 03-09-2016, 11:50 AM   #10
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Call them, go on their site
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Old 03-09-2016, 12:04 PM   #11
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Quote:
Originally Posted by Glen e View Post
Call them, go on their site
I guess I'll have to call... site isn't working for me.
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