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Old 10-12-2019, 11:56 PM   #1
Red Hot ZL1
 
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Supercharger Isolation Coupler

My 2014, built in NOV 2013 with ~62,000 miles, supercharger is making the dreaded noise. Chevy said they will cover 40% and I have to cover the other ($2,600). Sitting at Stingray Chevrolet in Plant City, FL (no issues with the dealer).

Suggestions on how to get corporate to cover the whole amount for a defective/poor designed part?
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Old 10-13-2019, 01:29 AM   #2
silversleeper
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Is the car stock?
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Old 10-13-2019, 10:45 AM   #3
ZMEnow

 
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Quote:
Originally Posted by Red Hot ZL1 View Post
My 2014, built in NOV 2013 with ~62,000 miles, supercharger is making the dreaded noise. Chevy said they will cover 40% and I have to cover the other ($2,600). Sitting at Stingray Chevrolet in Plant City, FL (no issues with the dealer).

Suggestions on how to get corporate to cover the whole amount for a defective/poor designed part?

Read this take it to the dealer, if they bark call GM.
Attached Images
File Type: pdf Supercharger Coverage(1).pdf (171.6 KB, 80 views)
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Old 10-13-2019, 12:16 PM   #4
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Quote:
Originally Posted by ZMEnow View Post
Read this take it to the dealer, if they bark call GM.


Thank you for that. I am not having trouble with mine now but I am printing that off and putting it with my paperwork for my car for future reference.
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Old 10-13-2019, 12:33 PM   #5
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If you never touched the supercharger, they should cover the full cost of replacement. If you changed anything, they might walk.
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Old 10-13-2019, 05:44 PM   #6
Red Hot ZL1
 
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Is the car stock?
Yes.
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Old 10-13-2019, 05:46 PM   #7
Red Hot ZL1
 
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Originally Posted by ZMEnow View Post
Read this take it to the dealer, if they bark call GM.
Thanks. I have it and I did call Chevy (the dealer gave me the number) and they assigned me a case number. Chevy (not the dealer) is the one that said they would cover 40%.
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Old 10-13-2019, 05:47 PM   #8
Red Hot ZL1
 
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If you never touched the supercharger, they should cover the full cost of replacement. If you changed anything, they might walk.
100% stock.
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Old 10-13-2019, 06:28 PM   #9
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If stock like you say they are supposed to cover the entire cost, just had mine done for free a month ago and mine has headers, no cats, CAI, 90mm TB and retune, they never questioned it since the SC was never touched.
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Old 10-13-2019, 09:43 PM   #10
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Sounds like they were trying to pro-rate the repairs to account for the miles driven?
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Old 10-13-2019, 09:47 PM   #11
ZMEnow

 
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Quote:
Originally Posted by Red Hot ZL1 View Post
Thanks. I have it and I did call Chevy (the dealer gave me the number) and they assigned me a case number. Chevy (not the dealer) is the one that said they would cover 40%.
Ask the dealer when the regional service rep from GM will be at the dealer next, and meet with him/ her. If they don’t budge get a lawyer show them the doc.
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Old 10-14-2019, 08:58 AM   #12
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I thought this was a '12 and '13 year model problem and they fixed it by 2014?
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Old 10-14-2019, 09:02 AM   #13
HDRDTD


 
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I thought this was a '12 and '13 year model problem and they fixed it by 2014?
Thew service bulletin mentioned above was issued in May of 2014 and covers the 12 & 13 model years.
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Old 10-14-2019, 11:23 AM   #14
silversleeper
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Time to get a trusted nondealer mechanic to replace the $20 coupler for you.
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