03-07-2017, 04:13 PM | #127 |
Drives: 2017 SS 1LE Join Date: Feb 2017
Location: Austin
Posts: 266
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I emailed this afternoon and called, leaving a message, requesting a loaner - I have never been offered one. Updates to follow and I will call my senior advisor at Chevy now.
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03-07-2017, 04:13 PM | #128 | |
Drives: Current Camaro-less Join Date: Jul 2014
Location: Oregon
Posts: 3,242
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Quote:
The question is if GM's going to shit backwards on the "If it blows up on a track you're covered" promise. |
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03-08-2017, 07:22 AM | #129 |
マスタング = 遅い
Drives: 2017 Chevrolet Camaro SS 1LE Join Date: Aug 2015
Location: Florida
Posts: 7,061
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It unfortunately sounds like you have a crap dealer...which is critical. My dealer thankfully is fantastic. I have my salesman's cell, my service advisors cell, they always get me what I need, no questions asked...unfortunately you may need to find another dealer if it's not too late.
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03-08-2017, 09:24 AM | #130 | |
Drives: 17 SS 1LE Join Date: Aug 2012
Location: Austin, TX
Posts: 29
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Quote:
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03-08-2017, 10:22 AM | #131 | |
Drives: 50th 2SS MRC A8 NPP Join Date: Jan 2017
Location: ATX
Posts: 259
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Quote:
__________________
Club F1FTY
50th 2SS, MRC, NPP, 8A, #991 Join the Club F1FTY Registry! Add yourself to the registry here. Read the registry here. |
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03-08-2017, 10:24 AM | #132 | |
マスタング = 遅い
Drives: 2017 Chevrolet Camaro SS 1LE Join Date: Aug 2015
Location: Florida
Posts: 7,061
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Quote:
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03-08-2017, 11:30 AM | #133 |
Drives: 2017 SS 1LE Join Date: Feb 2017
Location: Austin
Posts: 266
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Picked up my Camaro RS loaner this morning. My Service Advisor swore in person that the engine would be torn down this week to diagnose the failure. That being said, they have not started yet. With the hope that this ends well with a warranted engine, I will be patient.
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03-08-2017, 11:34 AM | #134 | |
Drives: 2017 SS 1LE Join Date: Mar 2016
Location: Monterey, CA
Posts: 2,474
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Quote:
__________________
IG: @NC_M1SS1LE
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03-08-2017, 12:52 PM | #135 |
Drives: 2017 SS 1LE Mosiac Black Join Date: Nov 2016
Location: DFW, TX
Posts: 1,132
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Glad to hear you received a loaner, and hope the tear down and replace/repair happen in a timely manner.
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03-08-2017, 01:25 PM | #136 |
Drives: 2017 SS 1LE Join Date: Feb 2017
Location: Austin
Posts: 266
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Thank you all on the good wishes! I will report back on Friday.
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03-08-2017, 04:31 PM | #137 |
Drives: 2019 ZL1 1LE Join Date: Feb 2017
Location: Gilbert, AZ
Posts: 648
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Just adding a photo of my performance supplement manual, not sure if it's different than other peoples', but this is the section about oil -
__________________
Old: 2017 SS 1LE
Old: 2017 ZL1 Current: 2019 ZL1 1LE |
03-08-2017, 09:14 PM | #138 |
Drives: 2017 SS 1LE Join Date: Feb 2017
Location: Austin
Posts: 266
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Same as mine, read and taken to dealer with first service before track day, discussed with service advisor; recommended oil used as commemorated on my service receipt/record. I could not have done more other than not taken my 1LE to the track . . . .
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03-09-2017, 01:22 PM | #139 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
This thread was brought to our attention by another forum member and we wanted to reach out to you. We regret to learn of your engine concern and can imagine how disconcerting this must be; especially with a newer vehicle. We are however glad your dealer was able to provide you with a loaner and is addressing this matter. If we can be of any additional assistance, please feel free to send us a message. Kindly, Erica W. Chevrolet Customer Care
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For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
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03-09-2017, 02:01 PM | #140 |
Drives: 2017 SS 1LE Join Date: Feb 2017
Location: Austin
Posts: 266
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Erica,
Thank you for reaching out - it is truly appreciated. I love my SS 1LE. In short, I was told that the engine would be torn down no later than tomorrow to determine what failed. I am hopeful I will have a new engine soon so I can DD and head back to the track. It is one great car. If I do not have a positive result tomorrow, I will PM you. Thanks again - James R. |
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