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10-03-2018, 12:36 PM
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#1 |
 
Drives: 2017 SS 1LE Join Date: Jun 2017
Location: Woodstock, GA
Posts: 200
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Borla Customer Service - Excellent
I purchased a Borla 11924CFBA...S-Type with Carbon Fiber tips. One of the carbon fiber tips is slightly loose on the inner cooling fin thing and vibrates causing a light buzzing noise. I called up Borla, sent them requested info and they are providing me with a new right side unit!
Fantastic service, the way it should be. Now keep in mind I have not yet received said replacement...will advise once I do.
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 17 SS 1LE. |
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10-03-2018, 12:49 PM
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#2 |
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50th Anniversary Vert
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Borla worked with me over several months to resolve my issues. I agree, Borla customer service is one of the best I have ever encountered.
I would buy again in a heartbeat.
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10-04-2018, 03:37 PM
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#3 |
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Drives: 2017 SS 1LE Join Date: Jun 2017
Location: Woodstock, GA
Posts: 200
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Well...I was advised on Monday it would be shipped FedEx 2-Day. Today I inquired about a tracking number and was told there was an issue and it will be another 3-4 weeks! Hmmmmm
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17 SS 1LE. |
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10-04-2018, 04:31 PM
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#4 |
         
Drives: '17 2SS H50 Join Date: Mar 2016
Location: Louisa, Ky
Posts: 3,952
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Borla CS is second to none. I had an AFM valve issue on my wife's x-pipe, it took a few weeks, but they sent me a whole new unit. Great company. CEO was emailing me, assuring me they would satisfy me. They did just that.
Great Company, that Borla.
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2017 H50-2SS-MN6-F55-NPP-RIK-WL4-IO6
1100 - 5/26 0000 - Cancelled - 7/5 Contacted Becky - 7/1 2000 - 7/5 3000 - 7/6 3000 - 7/11 TPW 8/1 3100 - 7/18 TPW 8/1 3300 - 7/20 3400 - 7/21 Built - 8/2 - PS 1,182/1 of 699US 4300 - 8/3 5000 - 8/5 6000 - 8/13 |
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