Car is @ dealer for Exhuast Rattle

BradfordCamaro · 05-25-2016, 12:40 PM

So at 3316km I had to bring my Camaro in for the Exhaust rattle from the rear right. It was getting pretty bad.
On start up it made quite the racket until it warmed up, about 20 seconds and while driving. Accelerating in any gear around 1800-2300 rpm I would get an annoying buzz/ rattle. So pretty much all the time.

https://vimeo.com/168079827

I will update this when the dealer gets back to me.

I also found a screw in my Left Front tire. It was not leaking and looks like it has been there for a little while.
Dealer said you are not allowed to patch / fix run flats. But did mention I had Tire warranty for 1 year and if I need a new one...it would be replaced free.
Not sure where this 'Nitro Tire warranty' came from? I did purchased extended warranty package, so maybe it was snuck in there? I don't really care, especially if I am not going to have to pay $375 for a new tire.

Again, I will give an update.

mikem2104 · 05-25-2016, 12:51 PM

curious, only when you are "using" the npp features? Meaning that it is in different modes?

BradfordCamaro · 05-25-2016, 12:59 PM

It rattles in all modes.
Video is start up in Tour mode.

You should hear it in Stealth. What a racket. Valves closed is the worst.
Track mode is a little better while driving, the valves are open. But the buzz / noise around 2000rpm is still there.

BradfordCamaro · 05-26-2016, 10:06 AM

Dealer heard the noise. Called GM Tech......and they said it was Normal!!!!!

Nothing they can do.

mikem2104 · 05-26-2016, 10:21 AM

i have to assume you won't let that stand!

quikag · 05-26-2016, 10:34 AM

Unacceptable. Clearly they didn't engineer the NPP valves to an acceptable standard. For a $800-900 upgrade (can't recall), that is unacceptable.

GM needs to fix this issue. On my brand new one, had a slight rattle at low rpm and have since run it in track mode with no noticeable issues. However I know if I go back to tour or stealth mode, I will hear the rattle again and it will drive me nuts.

GM engineering needs to get a retrofit repair in the books as this seems to be a pretty large issue (% wise).

A rattling upgraded option exhaust is not normal and is not acceptable. This isn't a $20k Camaro anymore. Mine stickered at $48k and I won't let little rattles or other issues slide like I would have on a $24k 4th gen Fbody. They have moved this car upmarket and need to support it properly.

BradfordCamaro · 05-26-2016, 10:36 AM

Quote:

Originally Posted by mikem2104

i have to assume you won't let that stand!

Of course not. Just need to think of what/where to go next.

I agree with the 50K car with a $900 performance exhuast that rattles and buzzes.

Awesome.

Cal602 · 05-26-2016, 01:10 PM

Quote:

Originally Posted by BradfordCamaro

Of course not. Just need to think of what/where to go next.

I agree with the 50K car with a $900 performance exhuast that rattles and buzzes.

Awesome.

I would post something in the Camaro Issues sub forum and ask other members what was done for them when they reported the problem. My impression is that it was enough of an issue that GM made some tweaks at the production stage to address the issue.

sstoronto · 05-26-2016, 01:18 PM

Sorry to hear.

Aftermarket kits are pricey, but I wonder if the aftermarket NPP-compatible kits would also crap-out after a few thousand miles....?

Good Luck though. I'd get GM to make it right.....

BradfordCamaro · 05-26-2016, 02:25 PM

So this Tire warranty I have covers $300.
List on the front tire is $560!!!!
Dealer had price of $512. I got a written estimate for $445.
So they will match that but I have to pay the difference.

Sucks about the Screw....but didnt have to shell out $500 + for a new tire.

I have a case open with GM about the exhuast. I will follow up with them later.

ShadowPuppet · 05-27-2016, 12:29 AM

My exhaust rattles as well on startup... it's fricken embarrassing how bad it sounds when you're expecting a deep solid rumble and you get this high-pitched whine...

Keep us posted about what ends up happening! I'm going into the dealership sometime next week to have my LPO footwells done and I'm going to ask them to investigate the rattle as well and see what they say. I'll let you know if anything useful comes up

suzook · 05-27-2016, 05:52 AM

I have had the rattle since day one. I am not bringing it in until a proper fix is implemented. Wtf is Chevrolet doing? It has been long enough for a fix, are they really gonna f us all, and leave it like this?

Chevrolet Customer Svc · 05-27-2016, 07:46 AM

Quote:

Originally Posted by ShadowPuppet

My exhaust rattles as well on startup... it's fricken embarrassing how bad it sounds when you're expecting a deep solid rumble and you get this high-pitched whine...

Keep us posted about what ends up happening! I'm going into the dealership sometime next week to have my LPO footwells done and I'm going to ask them to investigate the rattle as well and see what they say. I'll let you know if anything useful comes up

Hi ShadowPuppet,

I can understand your frustration with this exhaust rattle, as it’s not what you expected out of your Camaro. I’m glad to see you’re able to get your vehicle into the dealership next week, and will be addressing this concern. If you would like any additional assistance, I would be happy to connect you with our Customer Care team in Canada, as they would be in the best position to do so. Please feel free to reach out with any questions you might have in the meantime!

Have a great day,

Angela O.
Chevrolet Customer Care

BradfordCamaro · 05-27-2016, 08:23 AM

Quote:

Originally Posted by Chevrolet Customer Svc

Hi ShadowPuppet,

I can understand your frustration with this exhaust rattle, as it’s not what you expected out of your Camaro. I’m glad to see you’re able to get your vehicle into the dealership next week, and will be addressing this concern. If you would like any additional assistance, I would be happy to connect you with our Customer Care team in Canada, as they would be in the best position to do so. Please feel free to reach out with any questions you might have in the meantime!

Have a great day,

Angela O.
Chevrolet Customer Care

Since I have been told that the Exhaust Rattle that has developed only on the right side is Normal.....maybe I need to talk to that Customer Care Team.
You are aware, as I am sure GM is, the extent this Faulty Exhuast (that we paid $900 for) is causing customers headaches.
Please provide information on contact info for the Customer Care Team.
Thank You.

05-25-2016, 12:40 PM	#1
BradfordCamaro SABIO Drives: 2016 CAMARO 1SS Join Date: Jul 2015 Location: Bradford, ON Posts: 5,012	Car is @ dealer for Exhuast Rattle So at 3316km I had to bring my Camaro in for the Exhaust rattle from the rear right. It was getting pretty bad. On start up it made quite the racket until it warmed up, about 20 seconds and while driving. Accelerating in any gear around 1800-2300 rpm I would get an annoying buzz/ rattle. So pretty much all the time. https://vimeo.com/168079827 I will update this when the dealer gets back to me. I also found a screw in my Left Front tire. It was not leaking and looks like it has been there for a little while. Dealer said you are not allowed to patch / fix run flats. But did mention I had Tire warranty for 1 year and if I need a new one...it would be replaced free. Not sure where this 'Nitro Tire warranty' came from? I did purchased extended warranty package, so maybe it was snuck in there? I don't really care, especially if I am not going to have to pay $375 for a new tire. Again, I will give an update. __________________

05-25-2016, 12:51 PM	#2
mikem2104 Drives: 18 2SS 1LE, 20 Canyon Denali Join Date: Feb 2016 Location: Windsor, ON Posts: 488	curious, only when you are "using" the npp features? Meaning that it is in different modes? __________________ Mike Current Garage: 18' 2SS 1LE, Hyper Blue 23' GMC Canyon Denali Previously: 20' GMC Canyon Denali 16' 2SS 6MT, Hyper Blue, Kalahari, 20" PVW Chrome Split wheels, NPP, MRC (Total Loss) 14' Ford Edge Sport 06' Saab 9-7x,13' Nissan 370z Sport, 12' VW Jetta GLI, 02' Olds Bravada

05-25-2016, 12:59 PM	#3
BradfordCamaro SABIO Drives: 2016 CAMARO 1SS Join Date: Jul 2015 Location: Bradford, ON Posts: 5,012	It rattles in all modes. Video is start up in Tour mode. You should hear it in Stealth. What a racket. Valves closed is the worst. Track mode is a little better while driving, the valves are open. But the buzz / noise around 2000rpm is still there. __________________

05-26-2016, 10:06 AM	#4
BradfordCamaro SABIO Drives: 2016 CAMARO 1SS Join Date: Jul 2015 Location: Bradford, ON Posts: 5,012	Dealer heard the noise. Called GM Tech......and they said it was Normal!!!!! Nothing they can do. __________________

05-26-2016, 10:21 AM	#5
mikem2104 Drives: 18 2SS 1LE, 20 Canyon Denali Join Date: Feb 2016 Location: Windsor, ON Posts: 488	i have to assume you won't let that stand! __________________ Mike Current Garage: 18' 2SS 1LE, Hyper Blue 23' GMC Canyon Denali Previously: 20' GMC Canyon Denali 16' 2SS 6MT, Hyper Blue, Kalahari, 20" PVW Chrome Split wheels, NPP, MRC (Total Loss) 14' Ford Edge Sport 06' Saab 9-7x,13' Nissan 370z Sport, 12' VW Jetta GLI, 02' Olds Bravada

05-26-2016, 10:34 AM	#6
quikag Drives: 2SS '16 Camaro Join Date: Apr 2016 Location: DFW Posts: 93	Unacceptable. Clearly they didn't engineer the NPP valves to an acceptable standard. For a $800-900 upgrade (can't recall), that is unacceptable. GM needs to fix this issue. On my brand new one, had a slight rattle at low rpm and have since run it in track mode with no noticeable issues. However I know if I go back to tour or stealth mode, I will hear the rattle again and it will drive me nuts. GM engineering needs to get a retrofit repair in the books as this seems to be a pretty large issue (% wise). A rattling upgraded option exhaust is not normal and is not acceptable. This isn't a $20k Camaro anymore. Mine stickered at $48k and I won't let little rattles or other issues slide like I would have on a $24k 4th gen Fbody. They have moved this car upmarket and need to support it properly. __________________ '16 2SS White/Adrenaline Red Coupe Mag ride, 8-speed, Sunroof, Dual-Mode Exhaust, Black wheels Also: 2010 ZR1 2018 GT3 2013 LX570

05-26-2016, 01:18 PM	#9
sstoronto Drives: 2017 2SS. Join Date: Mar 2016 Location: Thornhill (Toronto area) Posts: 321	Sorry to hear. Aftermarket kits are pricey, but I wonder if the aftermarket NPP-compatible kits would also crap-out after a few thousand miles....? Good Luck though. I'd get GM to make it right..... __________________ 2017 2SS, 6M, Hyper Blue, Kalahari, NAV, NPP

05-26-2016, 02:25 PM	#10
BradfordCamaro SABIO Drives: 2016 CAMARO 1SS Join Date: Jul 2015 Location: Bradford, ON Posts: 5,012	So this Tire warranty I have covers $300. List on the front tire is $560!!!! Dealer had price of $512. I got a written estimate for $445. So they will match that but I have to pay the difference. Sucks about the Screw....but didnt have to shell out $500 + for a new tire. I have a case open with GM about the exhuast. I will follow up with them later. __________________

05-27-2016, 12:29 AM	#11
ShadowPuppet REDYRNOT Drives: "Fawkes" - 2016 GRT 2SS Convertible Join Date: Mar 2013 Location: York Region, Ontario, Canada Posts: 331 View My Garage	My exhaust rattles as well on startup... it's fricken embarrassing how bad it sounds when you're expecting a deep solid rumble and you get this high-pitched whine... Keep us posted about what ends up happening! I'm going into the dealership sometime next week to have my LPO footwells done and I'm going to ask them to investigate the rattle as well and see what they say. I'll let you know if anything useful comes up __________________ Own a Camaro in the GTA? Join our FB Group for Meetups! -------------------------------------------------------------------- 2SS Convertible, M6, Grey 5-Spoke Wheels, MRC, NPP, Adrenaline Red Interior/Trim, Footwells

05-27-2016, 05:52 AM	#12
suzook Drives: camaro Join Date: May 2013 Location: Stony Brook,NY Posts: 1,756	I have had the rattle since day one. I am not bringing it in until a proper fix is implemented. Wtf is Chevrolet doing? It has been long enough for a fix, are they really gonna f us all, and leave it like this? __________________ 2016 2SS,A8,NAV,NPP,MAG Ride,Sunroof Hyperblue/JetBlack

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