Bella is back! Good as new.. I hope. :) - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

BowtieBelle · 03-09-2015, 01:42 AM

Alright, so after a month of fighting the dealerships and GM, we discovered the root of my water issues. Originally after a heavy rain storm, only once every few months, my driver side floorboard was wet. It began to drip from the overhead console of my 2011 LT/RS coupe. We discovered that the dealership from where I purchased the car new, had a glass dealer replace the windshield who cut into the paint and did not primer or use any rubber sealant or do anything to repair their blunder. They glued a new windshield in and over the last 4 years, water has slowly gotten in under the seal and broken it by causing rust to accumulate on the raw metal.

The leak was first documented at 34,000 miles. The glass installer vehemently denied messing it up, saying he wouldn't do that poor of a job and it must have somehow been my fault or a factory defect, while multiple body shops, dealerships and even GM said that if someone had doe that poor of work while in their employ they would have been fired, and everyone [except the dealer I bought from (who said they believed their glass installer) and the installer himself] believed the installer did a hatchet job on her, especially with the total lack of a rubber seal.

No one wanted to pay for the repair because the car is now out of warranty, but I argued the leak was documented while under warranty but you couldn't see the cause without pulling out the windshield, which my dealer never thought of doing (I don't blame them, who would?) Finally after GM's calls and my being very proactive, and after a month without my car, I lost my patience, threw up my hands and said I hated to do it but it was time to speak to a lawyer.

After that, my own dealer, who had even lent me a 2015 Cruze RS for two weeks free of charge while my car sat in their shop, found a glass repair specialist who would repair the damage for $400 as opposed to $1500-$3300 as quoted by multiple body shops. The dealer who sold me the car agreed to pay it with the addendum they were not admitting fault and this was a goodwill gesture. Whatever, as long as the car is repaired. They ground off the rust, primered and sealed and then got the new windshield to hold a seal and added a rubber seal that is now visible. Here she is with my husband's car on a cruise to the Gloss Mountains in Oklahoma last weekend.

I will say GM was very nice, patient and understanding. However, the senior adviser I dealt with could/would do nothing but act as an intermediary between me and the dealers. I thought they had the power to order the dealership to repair it but she said they did not as each is an independent franchise and they are not linked when it comes to warranty work, nor was GM able to make a dealer in the state I currently live in do the repairs. I had to take the car 4 hours across state lines to get any help. So don't be like I was and have the mistaken impression GM does or wants to have the power to make dealers do anything. If you have issues be prepared to do a lot of legwork at your own expense and make things happen!

I apologize for the length. Here's the eye candy to make up for my wordiness.

Rolled over 120,500 miles today.

Hetfield03 · 03-09-2015, 01:56 AM

Sorry you had to go thru so much bs. I've become a pro at working the phones because I realize no one is out to help me but me. Any time I have a problem, be it the bank, or the cable company, I always expect the worst. Sometimes I am pleasantly surprised though.

i2disturbedSS · 03-09-2015, 02:03 AM

Thanks for the update car looks very nice!

Ruebernard · 03-09-2015, 06:53 AM

I'm so glad you finally got your baby fixed. It's a shame that you had to threaten with an attorney, but it all worked out for the best! Happy motoring!

MR.Sarge · 03-09-2015, 07:19 AM

Great to hear she's finally fixed up!

Mityguy · 03-09-2015, 07:27 AM

Thats nuts... Glad you got it all fixed though!

oldfriend · 03-09-2015, 07:28 AM

More like enough material to make a miniseries for TV , or at least for a Saturday Night Live
Nothing is for free !well done

PalmerGA · 03-09-2015, 07:41 AM

Glad he's all fixed up, Belle.

snymat68 · 03-09-2015, 08:37 AM

Better than new I hope. Seeing as how new wasn't very good. Lol. Glad you got it fixed. Lookin' good!

Ragnar · 03-09-2015, 08:56 AM

Glad that at least you came out with your car now free from water leaks. Ya'lls cars look awesome together

On another note, um, um, some of your previous threads on you car , where um, um,

:mad 0259:

:w 00t:

RubyCamaro · 03-09-2015, 09:33 AM

Sorry you had such a battle but glad it is finally fixed!

KeyWil · 03-09-2015, 11:08 AM

Glad it was all taken care of. I know it can be lousy not having your car and being given the run-around. Glad you stuck to your guns and got'er done

.

Also, how did you like the new Cruze?

maddoggyusa · 03-09-2015, 11:16 AM

do you have a picture of this damage? crazy story... glad it's fixed.

13BRM2SSRS · 03-09-2015, 11:22 AM

Glad you got it repaired! Although its really sad that you had to hire an attorney to get it done. I had to do the same thing with a bad home ac installation years ago.

03-09-2015, 01:42 AM	#1
BowtieBelle They see me trollin'... Drives: 217 ci of fury; Chauffeured by SS Join Date: Jul 2011 Location: Oklahoma Posts: 13,876 View My Garage	Bella is back! Good as new.. I hope. :) Alright, so after a month of fighting the dealerships and GM, we discovered the root of my water issues. Originally after a heavy rain storm, only once every few months, my driver side floorboard was wet. It began to drip from the overhead console of my 2011 LT/RS coupe. We discovered that the dealership from where I purchased the car new, had a glass dealer replace the windshield who cut into the paint and did not primer or use any rubber sealant or do anything to repair their blunder. They glued a new windshield in and over the last 4 years, water has slowly gotten in under the seal and broken it by causing rust to accumulate on the raw metal. The leak was first documented at 34,000 miles. The glass installer vehemently denied messing it up, saying he wouldn't do that poor of a job and it must have somehow been my fault or a factory defect, while multiple body shops, dealerships and even GM said that if someone had doe that poor of work while in their employ they would have been fired, and everyone [except the dealer I bought from (who said they believed their glass installer) and the installer himself] believed the installer did a hatchet job on her, especially with the total lack of a rubber seal. No one wanted to pay for the repair because the car is now out of warranty, but I argued the leak was documented while under warranty but you couldn't see the cause without pulling out the windshield, which my dealer never thought of doing (I don't blame them, who would?) Finally after GM's calls and my being very proactive, and after a month without my car, I lost my patience, threw up my hands and said I hated to do it but it was time to speak to a lawyer. After that, my own dealer, who had even lent me a 2015 Cruze RS for two weeks free of charge while my car sat in their shop, found a glass repair specialist who would repair the damage for $400 as opposed to $1500-$3300 as quoted by multiple body shops. The dealer who sold me the car agreed to pay it with the addendum they were not admitting fault and this was a goodwill gesture. Whatever, as long as the car is repaired. They ground off the rust, primered and sealed and then got the new windshield to hold a seal and added a rubber seal that is now visible. Here she is with my husband's car on a cruise to the Gloss Mountains in Oklahoma last weekend. I will say GM was very nice, patient and understanding. However, the senior adviser I dealt with could/would do nothing but act as an intermediary between me and the dealers. I thought they had the power to order the dealership to repair it but she said they did not as each is an independent franchise and they are not linked when it comes to warranty work, nor was GM able to make a dealer in the state I currently live in do the repairs. I had to take the car 4 hours across state lines to get any help. So don't be like I was and have the mistaken impression GM does or wants to have the power to make dealers do anything. If you have issues be prepared to do a lot of legwork at your own expense and make things happen! I apologize for the length. Here's the eye candy to make up for my wordiness. Rolled over 120,500 miles today. Attached Images __________________ "Never race anything you can't afford to light on fire and push off a cliff." -CamaroSpike 2011 Custom LT/RS: Bella's Build Thread Last edited by BowtieBelle; 03-09-2015 at 02:19 AM.

03-09-2015, 02:03 AM	#3
i2disturbedSS Drives: 2010 SS L99 IOM Join Date: Aug 2012 Location: CA Posts: 1,924	Thanks for the update car looks very nice! __________________ 369rwhp/392rwtq "Spending money I don't have, to buy parts I don't need, to impress people I don't know!" -Jenkins

03-09-2015, 06:53 AM	#4
Ruebernard Drives: 2017 GRT 2SS/RS M6 Vert Join Date: Jan 2014 Location: Oro Valley Posts: 1,200 View My Garage	I'm so glad you finally got your baby fixed. It's a shame that you had to threaten with an attorney, but it all worked out for the best! Happy motoring! __________________ If it were more fun, it would be illegal!

03-09-2015, 07:19 AM	#5
MR.Sarge Drives: 2015 2SS/RS 1LE Join Date: Nov 2011 Location: Windsor, ON Posts: 511 View My Garage	Great to hear she's finally fixed up! __________________

03-09-2015, 07:41 AM	#8
PalmerGA Drives: 2013 SIM 1SS/RS L99 Join Date: May 2012 Location: Southwest GA Posts: 8,755 View My Garage	Glad he's all fixed up, Belle. __________________ 2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint, Nitto Motivo Tires (6-8-18)

03-09-2015, 01:56 AM	#2
Hetfield03 Drives: 2010 2LT/RS Black/IOM Join Date: Feb 2011 Location: Kentucky Posts: 1,434	Sorry you had to go thru so much bs. I've become a pro at working the phones because I realize no one is out to help me but me. Any time I have a problem, be it the bank, or the cable company, I always expect the worst. Sometimes I am pleasantly surprised though.

03-09-2015, 07:27 AM	#6
Mityguy Drives: 2018 Hyperblue Camaro 1SS/1LE Join Date: Feb 2015 Location: Virginia is For Lovers Posts: 489	Thats nuts... Glad you got it all fixed though!

03-09-2015, 07:28 AM	#7
oldfriend Drives: Fiat 500 E Join Date: Dec 2009 Location: 32.7607/N. 16.95947/W Posts: 7,816 View My Garage	More like enough material to make a miniseries for TV , or at least for a Saturday Night Live Nothing is for free !well done

03-09-2015, 08:37 AM	#9
snymat68 Drives: 2013 Blue Ray 1LS M6 Join Date: Apr 2013 Location: Pittsburgh, PA Posts: 1,227 View My Garage	Better than new I hope. Seeing as how new wasn't very good. Lol. Glad you got it fixed. Lookin' good! __________________ Performance Mods Elite Catch Can \| CAI Intake with Scoop & Washer Bottle Relocation \| MRT v2 Axle-Back Exhaust \| MagnaFlow Resonated X-Pipe \| Resonator Delete \| Vmax Ported Throttle Body \| GM Strut Tower Brace \| JDP Tow Hook \| Vitesse Throttle Controller Aesthetic Mods Chrome Peek-A-Boo Door Handles \| Interior Accessories Kit \| OEM RS HIDs w/ 6000k Bulbs & 5000k LED Fogs \| Tail Light, Marker Light, & Turn Signal Tint \| Tru-Sequence Sequential Turn Signals & Brake Lights \| Silver Fade Gill Stripes \| Carbon Fiber Bowties \| Various Chrome/Painted/Carbon Fiber Items Last edited by snymat68; 03-09-2015 at 10:42 AM.

03-09-2015, 08:56 AM	#10
Ragnar Destroyed by flooding Drives: Wife's car Join Date: Mar 2014 Location: Louisiana Posts: 4,673	Glad that at least you came out with your car now free from water leaks. Ya'lls cars look awesome together On another note, um, um, some of your previous threads on you car , where um, um, :mad 0259::w 00t:

03-09-2015, 09:33 AM	#11
RubyCamaro Jan Drives: 2010 Camaro 1LT Red Jewel tintcoat Join Date: May 2010 Location: Springfield, TN Posts: 16,225 View My Garage	Sorry you had such a battle but glad it is finally fixed! __________________

03-09-2015, 11:08 AM	#12
KeyWil Drives: 2011 Blk 1LS A6 Join Date: Mar 2014 Location: Orange, Ca Posts: 269	Glad it was all taken care of. I know it can be lousy not having your car and being given the run-around. Glad you stuck to your guns and got'er done . Also, how did you like the new Cruze?

03-09-2015, 11:16 AM	#13
maddoggyusa Drives: 2013 Camaro Dusk 2SS/6 Join Date: Sep 2013 Location: New Jersey Posts: 1,586	do you have a picture of this damage? crazy story... glad it's fixed.

03-09-2015, 11:22 AM	#14
13BRM2SSRS Drives: 13 Camaro 2SS Vert L99 Join Date: Jul 2014 Location: Florida Posts: 632 View My Garage	Glad you got it repaired! Although its really sad that you had to hire an attorney to get it done. I had to do the same thing with a bad home ac installation years ago. __________________ Black GFX / Dynatech Supermaxx LT Headers / FR Black Chrome ZL1 Replicas 275/315 / RDP Tune / CAI / VMAX TB / MBRP SS Catback / Gtechniq CSL & EXOV3 / VTC / RX Catch Can / Valentine 1 / Halo DRL / LED Fogs