09-14-2012, 09:41 PM | #57 | |
Drives: Drives a 2012 IOM 2SS/RS 6M Join Date: Nov 2008
Location: South Jersey
Posts: 4,860
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Quote:
Repainting is not the problem, it can be done correctly by someone that knows what they are doing, your dealership couldn't repair anything right, bitch to GM, I saw in one of the posts, that a GM customer rep was willing to help you what happened there...................
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CAMARO 2SS/RS 6M
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09-14-2012, 09:46 PM | #58 |
Drives: Drives a 2012 IOM 2SS/RS 6M Join Date: Nov 2008
Location: South Jersey
Posts: 4,860
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Sorry, I didn't realize you are a girl, that's my answer good luck....................... JRJ
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CAMARO 2SS/RS 6M
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09-14-2012, 10:23 PM | #59 |
BeckyD Rocks :-)
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I'm going to chime in and say you approached this whole issue in a professional and courteous manner, and in that regards, you are being treated as such.
In regards to having it repainted, IMHO, it would benefit you better in the long run than a touch-up will. I understand about the "possible" quality issues when it comes to a repaint, but the simple way to allay your fears about that is to discuss it with their paint department and ask to see some of the repair work they have done. If you don't feel comfortable with their process, see if they would be willing to have a professional auto-body shop do the work. And Congratulations on your "new" vehicle may it bring many miles of smiles. Oh, and don't forget to get a good set of Winter tires.
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2015 CRT 1SS/1LE RS/Recaro's/NPP/Nav/Rear vision pkg./BA speaker upgrade. Stage 3 BMR cam, ARH 1 7/8 headers, CAI,
BMR 1.25 drop springs, JPSS Billet Bushings, Peddars Cradle Bushings...460 whp...so far....SOLD, but not forgotten! |
09-14-2012, 10:38 PM | #60 | |
Drives: 2013 Camaro 2SS/RS Join Date: May 2009
Location: MD
Posts: 203
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Then: 2LT/RS Black/Black auto w/sunroof
Now: 2SS/RS CRT/Black auto w/sunroof |
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09-14-2012, 11:22 PM | #61 |
Drives: 2013 Camaro 2SS/RS Join Date: May 2009
Location: MD
Posts: 203
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Oh good call, I like that!
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Then: 2LT/RS Black/Black auto w/sunroof
Now: 2SS/RS CRT/Black auto w/sunroof |
09-15-2012, 08:24 AM | #62 |
Drives: 2012 camaro ss rs Join Date: Apr 2012
Location: League City ,Texas
Posts: 97
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Tell them to keep the car or give u another one...
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09-15-2012, 09:11 AM | #63 |
Originally Posted by Laserjen
Also, I have not filled out the survey yet so I do have that leverage left! I feel much better now! Bad news on that.....I just called my dealer because this thread sparked my memory that I never got a survey. My car had HORRIBLE paint issues ....runs...scratches...unacceptable delivery apperance for a car with 12 miles on it. so i called dealer said....and I quote " GM stopped sending out the surveys" i asked why... he said....umm...umm....umm....let me transfer you......dial tone..... they have had so many paint issues and other issues with these cars that they quit sending them out because thats how they get bonuses and paid out for the sales so in order (speculation) for the sales people to hold their job they quit sending them out on Camaros.. pathetic. |
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09-15-2012, 09:15 AM | #64 | |
Drives: 2013 Camaro 2SS/RS Join Date: May 2009
Location: MD
Posts: 203
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Quote:
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Then: 2LT/RS Black/Black auto w/sunroof
Now: 2SS/RS CRT/Black auto w/sunroof |
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09-15-2012, 09:30 AM | #65 |
Raised by Wolves
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Good for you Jen, don't settle for less.
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09-15-2012, 11:21 PM | #66 | |
Drives: 2012 45 Anniversary Vert Join Date: Apr 2012
Location: atlanta
Posts: 2,511
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If it fades take it back. |
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09-16-2012, 09:17 AM | #67 |
Drives: 2013 Camaro 2SS/RS Join Date: May 2009
Location: MD
Posts: 203
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I did ask, and the dealer body shop has a lifetime warranty on all their work...which is one of the things (including the advice here) that convinced me to repaint. They've ordered a heritage grille for me (free of charge), and when it arrives I will take my car back to get the repaint and the grille installed.
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Then: 2LT/RS Black/Black auto w/sunroof
Now: 2SS/RS CRT/Black auto w/sunroof |
09-16-2012, 10:10 AM | #68 | |
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09-16-2012, 12:51 PM | #69 |
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Your dealer sounds very unorganized. Once you get your car back and I would not accept it if they haven't fixed what they said they would. It's sounds like its been sitting there and they haven't done a thing.
I would e looking for another dealer to get my service done in the future. Don't think I would be taking it to them. My dealer does great service, but the body shop seems very unorganized. I went in to see about getting a high wing spoiler installed that I was buying from their parts department and they didnt seem interested at all in doing the work and when I actually got the manager to take me seriously and talk to me about doing the work. He acted like they didn't want to do it and pretty much gave me an absurd price for it. Basically he also told me they would have to reprint most the car to get my trunk to match and this is on a new car!! So I do my own oil changes to save money. I like Mobil 1 and Mobil 1 filter, I save $60.00 doing my own oil change. They want $90.00 and a day to change oil. The service department has been doing service I can't do on my wife's car since 2006 and have been great. Always getting her car back to us same day. For bodywork though I will be using a different dealer. Sounds like yours is the same as mine.
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2013 Hot Wheels 2SS
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09-16-2012, 01:04 PM | #70 | |
Drives: 2013 Camaro 2SS/RS Join Date: May 2009
Location: MD
Posts: 203
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Quote:
If my dealer wasn't providing free oil changes and if I had a better place to work on my car (no garage and a steep driveway) I might consider doing my oil changes, but honestly I'm just as happy to let someone else do it. I haven't had any experience with this dealer's service dept yet, I'm hoping they are better than the other two area Chevy dealers I've previously gone to. When I had my Grand Am I took my car to a Pontiac dealer (now GMC-Buick) that I really liked -- unfortunately they don't do warranty work on Chevy's unless it is an emergency.
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Then: 2LT/RS Black/Black auto w/sunroof
Now: 2SS/RS CRT/Black auto w/sunroof |
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