USAA issues with diminished value claim - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

LiquidDragon · 12-19-2013, 03:41 PM

So a week after i purchased my new 2013 1LT RS with only 416 miles on it someone pulled out in front of me and i wrecked my car and i am still dealing with issues with my car. So i just called USAA to find out what is going on with my diminished value claim and the lady that i spoke to said that they finished the claim today and they wanted to give me $900 for the diminished value of the vehicle. anyways i told her to stop payment on the claim and that i refuse that amount and that i will be getting legal assistance with the claim now. I am at the point where i just want them to buy the car back now. The dealership that did the repairs charged $5900 to do the repairs and there are still issues with the repairs as well.

the day i picked the car up

after the accident

and a few after it was fixed

skipinminn · 12-19-2013, 03:44 PM

Was just Looking at them for INS. :( GUESS NOT!!!!!!! Think I'll stay where I'm at.

dkp2LT · 12-19-2013, 03:46 PM

What do you believe would be fair for diminished value? Some states, like where I am in Missouri, you can't get squat.

LiquidDragon · 12-19-2013, 04:03 PM

I have USAA as of right now but looks like i will be switching companies and the other person that caused the accident failed to yield and pulled out of a parking lot towards me causing a head on collision. They also have USAA which is where the issue lies. USAA has to pay for the loss in value caused by their customer and pay me who is also their customer and because both parties are USAA customers they are also the company that determines the loss in value. I will be changing my insurance company after this. I have always had great service with them up till this point so now its time to change my banking, loans and insurance to someone else.

nyrfan · 12-19-2013, 04:06 PM

Quote:

Originally Posted by LiquidDragon

I have USAA as of right now but looks like i will be switching companies and the other person that caused the accident failed to yield and pulled out of a parking lot towards me causing a head on collision. They also have USAA which is where the issue lies. USAA has to pay for the loss in value caused by their customer and pay me who is also their customer and because both parties are USAA customers they are also the company that determines the loss in value. I will be changing my insurance company after this. I have always had great service with them up till this point so now its time to change my banking, loans and insurance to someone else.

Not for anything but do you think another insurance company would be better? Also what documentation do you have that the diminished value should be more then $900? Given the cost and damage to the car I don't see $900 being all that bad, it's about 15% of the claim. Can you get more, maybe but at what attorney cost?

TPAJETSKI · 12-19-2013, 04:11 PM

I would agree that 900 bucks is probably about right. A lot of states allow for a repair or diminished value but not both. It sucks.

Kelly@PCMofNC · 12-19-2013, 04:15 PM

Dang I am sorry about that :( Hate when that happens to a brand new car!!

Dr40oz · 12-19-2013, 04:20 PM

That sucks!!! The second something happens to a new car I instantly want to trade it in. Some POS dinged my door before I made my first payment on my 2013. To make matters worse the ding was in the exact place but passenger door instead of drivers door on a ding in my 2010. I hope my '14 I get in march has better luck.

DocMartens · 12-19-2013, 05:28 PM

dropped USAA on the 13th of this month for GEICO. Way cheaper. I had USAA for auto insurance for over a decade before I dropped them. They have good customer service but that's about it.

USMCSSGT-RET · 12-19-2013, 06:20 PM

USAA is a great company with great prices.

I did a diminished value claim after an accident resulting in $11k worth of repairs and they gave me about $1600. $900 sounds about right for yours.

I've known hundreds of people with USAA and they all like them and have had great service. I'd think twice before knocking them and switching for this issue.

lurker · 12-19-2013, 06:25 PM

Who do you think should be buying the car back? And why would they? State Farm just hit me with a $12 a month surcharge for three years for MY first claim with them for ANYTHING in 25 years. They did tell me they left my 'longeviety discount' in place and it coulda been worse. It's just part of the game, but it does piss one off.

2012-1822 · 12-19-2013, 06:33 PM

My take on it is this. You used to not deal with that crap. Your car got wrecked, you got it fixed, you moved on.

I would normally say, not to the OP but just to anyone on the subject, get over it, it's a frivolous claim that has only come about as of recent in the climate where we feel we are owed something. Are you ready for it, you aren't owed squat in this life. You get what you get for yourself.

However, some jackass got me for a couple of grand on a work van after he hit me, long story. So after that, I'm going to get mine, I promise. If someone hits my car I'm going for their throat.

xnuyokr · 12-19-2013, 06:59 PM

The damage isn't all that bad that some one wanting to buy the car and seeing the picture wouldn't be comfortable with the purchase. A hard shot to the front wheel maybe a different story! I wouldn't think that you would have to sell your car for a thousand bucks under blue book because of it..... just my 2 cents!

yellowrs · 12-19-2013, 07:02 PM

Look at the bright side you got an SS front bumper out if it as well.
Take the $900, the damage to the car was not that bad.
IMHO of course.

12-19-2013, 03:41 PM	#1
LiquidDragon Drives: 2013 1LT RS Join Date: Oct 2013 Location: Masachusetts Posts: 308	USAA issues with diminished value claim So a week after i purchased my new 2013 1LT RS with only 416 miles on it someone pulled out in front of me and i wrecked my car and i am still dealing with issues with my car. So i just called USAA to find out what is going on with my diminished value claim and the lady that i spoke to said that they finished the claim today and they wanted to give me $900 for the diminished value of the vehicle. anyways i told her to stop payment on the claim and that i refuse that amount and that i will be getting legal assistance with the claim now. I am at the point where i just want them to buy the car back now. The dealership that did the repairs charged $5900 to do the repairs and there are still issues with the repairs as well. the day i picked the car up after the accident and a few after it was fixed

12-19-2013, 04:20 PM	#8
Dr40oz Drives: 2014 Rubicon X Join Date: Aug 2013 Location: Naperville, IL Posts: 98	That sucks!!! The second something happens to a new car I instantly want to trade it in. Some POS dinged my door before I made my first payment on my 2013. To make matters worse the ding was in the exact place but passenger door instead of drivers door on a ding in my 2010. I hope my '14 I get in march has better luck. __________________ 2010 VR 2SS RS 2013 BRM 2SS RS 2014 Black Rubicon X 2016

12-19-2013, 05:28 PM	#9
DocMartens Drives: '14 1SS/RS LS3 Join Date: Nov 2013 Location: Elizabethtown, KY Posts: 201 View My Garage	dropped USAA on the 13th of this month for GEICO. Way cheaper. I had USAA for auto insurance for over a decade before I dropped them. They have good customer service but that's about it. __________________

12-19-2013, 06:20 PM	#10
USMCSSGT-RET Drives: '14 SIM 2LT/RS Vert Join Date: Aug 2010 Location: Concord, NC Posts: 1,412	USAA is a great company with great prices. I did a diminished value claim after an accident resulting in $11k worth of repairs and they gave me about $1600. $900 sounds about right for yours. I've known hundreds of people with USAA and they all like them and have had great service. I'd think twice before knocking them and switching for this issue. __________________

12-19-2013, 06:33 PM	#12
2012-1822 Drives: Black ZL1 Join Date: Apr 2013 Location: City of Champions, Alabama Posts: 3,698	My take on it is this. You used to not deal with that crap. Your car got wrecked, you got it fixed, you moved on. I would normally say, not to the OP but just to anyone on the subject, get over it, it's a frivolous claim that has only come about as of recent in the climate where we feel we are owed something. Are you ready for it, you aren't owed squat in this life. You get what you get for yourself. However, some jackass got me for a couple of grand on a work van after he hit me, long story. So after that, I'm going to get mine, I promise. If someone hits my car I'm going for their throat. __________________ Check out Alabama Camaros, for Camaro enthusiasts all around Alabama https://www.facebook.com/groups/1739...group_activity

12-19-2013, 03:44 PM	#2
skipinminn Chiquita Drives: 2013 1LE/1SS YELLO1LE 1 of Only 28 Join Date: Nov 2011 Location: Mpls. Mn./Hudson,Wi. Posts: 4,740 View My Garage	Was just Looking at them for INS. :( GUESS NOT!!!!!!! Think I'll stay where I'm at.

12-19-2013, 03:46 PM	#3
dkp2LT Drives: '11 2SS, '11 C6 GS, '04 MDX Join Date: Feb 2012 Location: Kearney, MO Posts: 2,848	What do you believe would be fair for diminished value? Some states, like where I am in Missouri, you can't get squat.

12-19-2013, 04:03 PM	#4
LiquidDragon Drives: 2013 1LT RS Join Date: Oct 2013 Location: Masachusetts Posts: 308	I have USAA as of right now but looks like i will be switching companies and the other person that caused the accident failed to yield and pulled out of a parking lot towards me causing a head on collision. They also have USAA which is where the issue lies. USAA has to pay for the loss in value caused by their customer and pay me who is also their customer and because both parties are USAA customers they are also the company that determines the loss in value. I will be changing my insurance company after this. I have always had great service with them up till this point so now its time to change my banking, loans and insurance to someone else.

12-19-2013, 04:11 PM	#6
TPAJETSKI Drives: Camaro Join Date: Apr 2012 Location: Florida Posts: 710	I would agree that 900 bucks is probably about right. A lot of states allow for a repair or diminished value but not both. It sucks.

12-19-2013, 04:15 PM	#7
Kelly@PCMofNC Drives: 2010 RS/SS Join Date: Dec 2010 Location: Mooresville, NC Posts: 959	Dang I am sorry about that :( Hate when that happens to a brand new car!!

12-19-2013, 06:25 PM	#11
lurker Drives: 2013 Challenger SXT Redline Join Date: Mar 2011 Location: South Texas Posts: 254	Who do you think should be buying the car back? And why would they? State Farm just hit me with a $12 a month surcharge for three years for MY first claim with them for ANYTHING in 25 years. They did tell me they left my 'longeviety discount' in place and it coulda been worse. It's just part of the game, but it does piss one off.

12-19-2013, 06:59 PM	#13
xnuyokr Drives: 2012 1LT Drop Top Join Date: Oct 2013 Location: Yardley, Pa Posts: 745	The damage isn't all that bad that some one wanting to buy the car and seeing the picture wouldn't be comfortable with the purchase. A hard shot to the front wheel maybe a different story! I wouldn't think that you would have to sell your car for a thousand bucks under blue book because of it..... just my 2 cents! __________________

12-19-2013, 07:02 PM	#14
yellowrs Account Suspended Drives: 2010 SS 426 V8 M/T Join Date: Aug 2012 Location: Scottsdale AZ Posts: 1,376	Look at the bright side you got an SS front bumper out if it as well. Take the $900, the damage to the car was not that bad. IMHO of course.