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Old 05-12-2012, 08:43 PM   #1
gaddied
 
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Top is bent!

Put the top down today for 4 hours. Started to put it up and the top was coming up uneven. I stop because the right side was flush with the car body left side up about one foot! Also after the top is up the right side has a wrinkle and the weather stripping piece is stuck out where the rear window ends at the bottom . The left side is OK . After I put the top up all the way the Left side is two inches above the windshield top and the right side is flush. I have to really pull down on the handle to close the top. Has anyone else had this problem??
Everything was going good until today
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Old 05-12-2012, 09:15 PM   #2
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Take it to the dealer. Just another problem with all the other convertible top problems.
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Old 05-12-2012, 10:44 PM   #3
OrangeVert
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Yeah - way not normal.
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Old 05-13-2012, 08:07 AM   #4
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Another 5th bow disgrace
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Old 05-14-2012, 09:41 AM   #5
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Quote:
Originally Posted by gaddied View Post
Put the top down today for 4 hours. Started to put it up and the top was coming up uneven. I stop because the right side was flush with the car body left side up about one foot! Also after the top is up the right side has a wrinkle and the weather stripping piece is stuck out where the rear window ends at the bottom . The left side is OK . After I put the top up all the way the Left side is two inches above the windshield top and the right side is flush. I have to really pull down on the handle to close the top. Has anyone else had this problem??
Everything was going good until today
I do apologize for the frustration you have. The best thing would be to take the vehicle to your local dealership and see if they can address your concerns. This may be something that might be covered under warranty. If you want to private message me with your VIN I can take a look and do additional research for you.

All the best,

Brandon
Chevrolet Customer Service
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Old 05-14-2012, 05:43 PM   #6
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I laugh at the response that this may be something covered under the warranty. This is the same problem many of us here have had. It is the 5th bow! GM should be ashamed plain and simple to continue making stupid statements.
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Old 05-14-2012, 05:48 PM   #7
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Originally Posted by whidobie View Post
I laugh at the response that this may be something covered under the warranty. This is the same problem many of us here have had. It is the 5th bow! GM should be ashamed plain and simple to continue making stupid statements.
no reason to get overly hostile, in any industry before you fix anything you make sure the customer is entitled to service.
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Old 05-14-2012, 08:08 PM   #8
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
I do apologize for the frustration you have. The best thing would be to take the vehicle to your local dealership and see if they can address your concerns. This may be something that might be covered under warranty. If you want to private message me with your VIN I can take a look and do additional research for you.

All the best,

Brandon
Chevrolet Customer Service
Problem solved!
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