Camaro Forum CSI regarding Siena Thread - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

RPO_Z28 · 05-06-2009, 01:02 PM

As most of you know, CSI is very important to all dealers.

So, I would like you to give me a CSI survey in the form of a poll.

The question is, how satisfied are you with the information given in "Pledge to Provide Accurate 2SS Ordering Info" regarding the thread now that Siena has arrived here at Bast Chevrolet?

I want a truthful answer and please comment on how I may have done a better job in how this thread has come along.

Thanks!

Al

Chevyrocker · 05-06-2009, 01:03 PM

"completely satisfied"

Camar0wn3d · 05-06-2009, 01:21 PM

I have referenced that thread MANY times. Thank you!

20 Camaro 10 · 05-06-2009, 01:46 PM

Great job!!, no issues here

2010SSRS · 05-06-2009, 03:29 PM

i am so knowledgable now, my dealer hates you!!!!!

UCF w00t · 05-06-2009, 03:31 PM

8/10. A few more screenshots would've bumped it up some more

My salesman told me I should own a dealership.

Camaro509 · 05-06-2009, 03:46 PM

I followed that thread from when I first saw it and have learned a lot, even if only to know better about which questions to ask.

The Riz · 05-06-2009, 04:22 PM

I wish there was somewhere between extremely satisfied and somewhat satisfied. My ideal option would have been "RPO did an excellent job, but my memory isn't good enough to remember everything I've learned."

RPO_Z28 · 05-06-2009, 04:39 PM

Follow up classes are available by PM.

lmeagle · 06-15-2009, 11:56 AM

I had not seen this CSI thread but if you are still wanting responses, I read the Siena thread religiously. I learned more about the order and building and delivery process than I would ever have expected to know. It has helped us to talk with our salesman and the director of business development on a more informed basis. I refer back to it from time to time.

Thank you for providing this information.

gtjacket · 06-15-2009, 02:17 PM

RPO, the CSI thread was wonderful and the most insightful post I have seen yet on this message board. My Sales manager told me that my salesman is intimidated by my knowledge and that I have encouraged him to learm more about the Camaro and the status code process. Thanks a million! You have earned respect

teamlynn1 · 06-15-2009, 04:40 PM

it was what it was, an informational thread, unfortunatley a few dealers had to read it too to figure out WTF was going on. As a fellow dealer thanks for all you do

p.s completley satisfied!

RPO_Z28 · 06-15-2009, 05:22 PM

I would thank you all for your responses. My goal was to provide accurate info so that two groups would find it informative.

First, it was meant for all of the folks here who ordered their Camaros. My hope was that if it made it a little easier for them to talk to their dealers as "partners" instead of adversaries, it would make it a more pleasurable experience.

Second, for the dealers. Actually, the salespeople on the front lines. I know at our store, I handle ALL of the orders and the salespeople just take the orders. At any time, they are welcome to bring their customers in to speak with me so they understand the process completely. So, if it helped any salesperson to understand the process a little better, I accomplished my goal.

Again, thanks to you all.

RPO_Z28 (who can't get his signature to work and gets no help from the tech's here at the forum). (o)(o)

2SSRS@Gen5diy · 06-15-2009, 07:02 PM

Quote:

Originally Posted by RPO_Z28

RPO_Z28 (who can't get his signature to work and gets no help from the tech's here at the forum). (o)(o)

Hi you need too go to your private massages page and that will give you the page to change your signature, look at this page.

View Poll Results: RPO_Z28 Customer Satisfaction Index Survey
Completely Satisfied and I am now an ordering expert	21	75.00%
Somewhat Satisfied and I know a little more than my dealer	7	25.00%
Somewhat Dissatisfied and I learned nothing from you.	0	0%
RPO, turn in your Camaro hat, you suck!	0	0%
Voters: 28. You may not vote on this poll

05-06-2009, 01:02 PM	#1
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	Camaro Forum CSI regarding Siena Thread As most of you know, CSI is very important to all dealers. So, I would like you to give me a CSI survey in the form of a poll. The question is, how satisfied are you with the information given in "Pledge to Provide Accurate 2SS Ordering Info" regarding the thread now that Siena has arrived here at Bast Chevrolet? I want a truthful answer and please comment on how I may have done a better job in how this thread has come along. Thanks! Al __________________

05-06-2009, 01:03 PM	#2
Chevyrocker Weekend Rockstar Drives: Depends on the day... Join Date: Mar 2008 Location: West Palm Beach Posts: 1,444	"completely satisfied" __________________ *Shortcuts can slow you down...*

05-06-2009, 01:46 PM	#4
20 Camaro 10 Junior Member Drives: 2SS/RS Camaro Join Date: Jan 2009 Location: Missouri Posts: 160 View My Garage	Great job!!, no issues here __________________ In Garage - 2G1FT1EW5A9107727 - 2SS/RS, BLK on BLK, 6M, CGM RALLYS

05-06-2009, 03:29 PM	#5
2010SSRS Drives: 2000 Silverado Join Date: Apr 2009 Location: Southern WI Posts: 1,241	i am so knowledgable now, my dealer hates you!!!!! __________________ IOM 2SSRS LS3 R6P - VIN 7553 Delivered 5/22/2009 Kooks, Corsa and Roto-Fab - SOLD 9/2010 VR 2SSRS LS3 - Borla, SLP CAI

05-06-2009, 01:21 PM	#3
Camar0wn3d formerly "wh0rsep0wer" Drives: 2016 1SS Summit White Join Date: Oct 2008 Location: Myrtle Beach, SC Posts: 489	I have referenced that thread MANY times. Thank you!

05-06-2009, 03:31 PM	#6
UCF w00t Geek Drives: IOM 2010 Camaro 2SS Join Date: Oct 2008 Location: Orlando Posts: 4,452	8/10. A few more screenshots would've bumped it up some more My salesman told me I should own a dealership.

05-06-2009, 03:46 PM	#7
Camaro509 Drives: 2010 2SS/RS Black Join Date: Mar 2009 Location: Kansas Posts: 1,085	I followed that thread from when I first saw it and have learned a lot, even if only to know better about which questions to ask. __________________ Understeer, Oversteer, Wheel Alignment (Camber etc), Torque, Horsepower, Camaro Fold for team 11108 to help find a cure! Folding@home Stanford's Research DC Program.

05-06-2009, 04:22 PM	#8
The Riz Drives: 2010 Camaro 2SS Join Date: Apr 2009 Location: Springfield, IL Posts: 51	I wish there was somewhere between extremely satisfied and somewhat satisfied. My ideal option would have been "RPO did an excellent job, but my memory isn't good enough to remember everything I've learned."

05-06-2009, 04:39 PM	#9
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	Follow up classes are available by PM. __________________

06-15-2009, 11:56 AM	#10
lmeagle Drives: Red Jewel 2LT RS Join Date: Apr 2009 Location: Lincoln, NE Posts: 39	I had not seen this CSI thread but if you are still wanting responses, I read the Siena thread religiously. I learned more about the order and building and delivery process than I would ever have expected to know. It has helped us to talk with our salesman and the director of business development on a more informed basis. I refer back to it from time to time. Thank you for providing this information.

06-15-2009, 02:17 PM	#11
gtjacket 2G1FT1EW0A9118618 Drives: 2010 Camaro 2SS Black/IOM M6 Join Date: Dec 2008 Location: Florence, KY Posts: 550 View My Garage	RPO, the CSI thread was wonderful and the most insightful post I have seen yet on this message board. My Sales manager told me that my salesman is intimidated by my knowledge and that I have encouraged him to learm more about the Camaro and the status code process. Thanks a million! You have earned respect __________________ 1100, Preliminary order accepted 12/5 2000, Order accepted by GM 05/05 3000, Order accepted by production control 05/05 3400, Order broadcast 6/4 3800, Order produced 6/15 4000, Available to ship 6/16 4104, Bailment Invoice 4200, Shipped 6/19 6000, Delivered to the customer 6/25 2SS/RS BLK M6 GFX IOM interior

06-15-2009, 04:40 PM	#12
teamlynn1 Mr. Chevrolet Drives: 2007 Tahoe Z71, 2009 Silverado Join Date: Nov 2008 Location: Tacoma, Wa Posts: 342	it was what it was, an informational thread, unfortunatley a few dealers had to read it too to figure out WTF was going on. As a fellow dealer thanks for all you do p.s completley satisfied! __________________ Bobby Lynn GM Burien Chevrolet www.burienchevrolet.com 206-243-5800 ext 151

06-15-2009, 05:22 PM	#13
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	I would thank you all for your responses. My goal was to provide accurate info so that two groups would find it informative. First, it was meant for all of the folks here who ordered their Camaros. My hope was that if it made it a little easier for them to talk to their dealers as "partners" instead of adversaries, it would make it a more pleasurable experience. Second, for the dealers. Actually, the salespeople on the front lines. I know at our store, I handle ALL of the orders and the salespeople just take the orders. At any time, they are welcome to bring their customers in to speak with me so they understand the process completely. So, if it helped any salesperson to understand the process a little better, I accomplished my goal. Again, thanks to you all. RPO_Z28 (who can't get his signature to work and gets no help from the tech's here at the forum). (o)(o)

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