Would you accept a repaint of a brand new car?

Netslave · 02-29-2016, 01:09 PM

Our question is ---

Would you purchase a 45,000+ dollar car and not knowing the extent of things you can't see in areas where paint/primer etc should have been applied - would YOU accept having a body shop start disassembling said brand new car to spray new paint on it?

For those that don't know the back story go here -

http://www.camaro6.com/forums/showthread.php?t=440789

Pictures of the defects of the paint are here -

https://drive.google.com/folderview?...3M&usp=sharing

After a brief conversation with a person in the executive referral department (don't know what they do exactly) today lead to the person to state that replacing cars doesn't happen and he eluded to the car being repainted. Now we don't know what this person may or may not know about cars but we know he has seen the pictures. We know the service adviser and management at multiple dealerships have seen the pictures and supposedly an area manager of some type has as well. The principle owner of the dealership that sold the car has seen the pictures and we assume that's why they washed their hands of it less than 24 hours after the car was sold. Because they didn't want to have to be dragged into trying to deal with the issues that come along with taking a car apart to repaint the whole damn thing. Or the are just scumbags.

The car has been one problem after another but the main issue is there are massive defects in the paint on the car and now people without seeing the car are making statements about just slapping some paint on there. To make us just go away we assume.

As we are not paint and body experts (but we are trying to self educate) we are looking for some feedback on this. We have been told by multiple people outside this forum that repainting the car will cause issues, could result in other non painted areas of the car not matching the new paint, lower the value of the car, cause us to be without the car for weeks etc. There are very few areas that do not have issues. We are curious as to GM jumping to repainting the car as we can see interior panels of the car that were not painted. They can't use the argument or if they use "well that's normal" that would be pretty interesting as we have now documented 10+ camaro's and they have correctly applied paint inside the trunks, hoods, doors inside and out.

Just looking for the public's opinion on spending their hard earned money with general motors and winding up with a brand new 2016 camaro with defective paint that no one seems to care about.

63falcondude · 02-29-2016, 01:13 PM

I said yes but that is only if replacement won't happen.

Glen e · 02-29-2016, 01:13 PM

It doesn't really matter one way or the other, they're not gonna give you a new car for paint problems. Per the warranty, they get the right to fix it. They may not be fixing yours, But that is the policy.

SS 1LE · 02-29-2016, 01:14 PM

It depends.

If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc...

BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

Eric SS · 02-29-2016, 01:17 PM

Quote:

Originally Posted by SS 1LE

It depends.

If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc...

BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

This is my thought exactly. I really hate to touch factory paint if I can in any way avoid it (Thank goodness for Paintless dent repair). But, If I have to, I would want to choose my own repair shop and not leave it to Chevrolet to decide where it goes.

SPARTAN sui · 02-29-2016, 01:18 PM

I would try pursuing all options to replace the vehicle. I'm sorry you're going through this with a brand new car. Unacceptable. Maybe make a video on YouTube about the issue? I can try to get it to the front page of reddit and that might help expedite things.

Recently there was a guy that bought a brand new Porsche, he had all sorts of issues and was being ignored by the dealership and anyone he talked to. It hit the front page of reddit and went viral. Porsche USA finally gave him options to replace it or refund I believe.

pete1077 · 02-29-2016, 01:19 PM

Quote:

Originally Posted by SS 1LE

It depends.

If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc...

BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

This. I'd have no problem with a competent shop who has a proven track record paint the car.

MiamiBlueCamaro · 02-29-2016, 01:29 PM

Accept the repaint and then do a "lemon law"..........

shaffe · 02-29-2016, 01:31 PM

Quote:

Originally Posted by SS 1LE

It depends.

If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc...

BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

This exactly ^

90503 · 02-29-2016, 01:43 PM

From what I can tell, a couple of guys in this thread got replacement cars....

http://www.camaro6.com/forums/showthread.php?t=438002

I'd talk to them. You'll be worried about the paint forever, re-done or not. For peace of mind do what it takes to get another car.

Netslave · 02-29-2016, 01:52 PM

Quote:

Originally Posted by Glen e

It doesn't really matter one way or the other, they're not gonna give you a new car for paint problems. Per the warranty, they get the right to fix it. They may not be fixing yours, But that is the policy.

They get the right to fix it. Ok. So the car is missing paint and primer on interior body panels. So it's their right to fix it? Great, so that means they will be taking the car apart to fix it? We have some people documenting the paint on other cars in our area. Those interior areas are all fully covered so GM will be "fixing" ours because that is their right?

Just trying to clarify, by "fixing it" you mean to say they are going to pull the hood, trunk, fenders, doors etc off. Take it to bare metal, because we are seeing issues where there is primer and where there is not so as non-body shop professionals we assume the car needs to have this protective layer applied before repainting right? If GM has a right to fix the car we have a right to have a car that is fixed correctly, right? That's what body shop professionals are telling us would have to happen. Or is it GM wants us to quit bitching so they can half ass it the second time around like the first time and just slap some paint on the car (two stage paint process, yes?) And if it's their right to fix it we also assume they will be ensuring the bumpers match, incorrectly applied old paint with be blended in to the good paint? Professionals we are talking to say that's really hard to do and most likely won't work this putting us back to square one with a car with defective paint? But to GM is that "fixing it"?

I am curious as to our rights that the car does not have issues down the line from the car being taken apart, put back together as well as possible contamination getting into vital safety systems of the car? We should have rights too correct?

We are just trying to understand the term "fix it" as how that related to a car with defects all over it.

Netslave · 02-29-2016, 01:58 PM

Quote:

Originally Posted by SS 1LE

It depends.

If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc...

BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

We have already spoken with a very well know body shop about this. They are the only people we would allow to do it and they are giving time tables in weeks and prices higher than some cars I've owned. But they said it would be correct. They said the paint was so badly applied that there are areas where there is no paint AND minimal primer that would require it to all come apart to fix. They also said it wouldn't be like a dealership body shop that doesn't care doing things like just pulling the bumper with no issues and never touching it thus creating issues with paint that will never match up.

L&M CAMARO 6 · 02-29-2016, 02:05 PM

No fricken way!!!
It's a new car and I want it painted at the factory, and CORRECTLY.

Jeb114 · 02-29-2016, 02:15 PM

Your only option is let GM fix it. If you do not like the fix apply for the lemon law in your state if you have one not all states do, Once you sign the ownership of the car or really your bank, GM's responsibility is to repair parts and labor for the duration of the warranty, not replace the car. Even under the lemon law they have the right to repair the car before you can evoke it. Some states they get 3 attempts to fix it, not exactly sure. Had a friend who did evoke the lemon law but halfway through he gave up and sold the car. After 2 yrs of filing papers with the court I think the lawyer bill was about $16,000.

View Poll Results: Would you accept a repaint of a brand new car?
Yes	35	20.96%
No	132	79.04%
Voters: 167. You may not vote on this poll

02-29-2016, 01:09 PM	#1
Netslave GM paint evaluation dept Drives: Too many to list Join Date: Feb 2016 Location: South East US Posts: 345	Would you accept a repaint of a brand new car? Our question is --- Would you purchase a 45,000+ dollar car and not knowing the extent of things you can't see in areas where paint/primer etc should have been applied - would YOU accept having a body shop start disassembling said brand new car to spray new paint on it? For those that don't know the back story go here - http://www.camaro6.com/forums/showthread.php?t=440789 Pictures of the defects of the paint are here - https://drive.google.com/folderview?...3M&usp=sharing After a brief conversation with a person in the executive referral department (don't know what they do exactly) today lead to the person to state that replacing cars doesn't happen and he eluded to the car being repainted. Now we don't know what this person may or may not know about cars but we know he has seen the pictures. We know the service adviser and management at multiple dealerships have seen the pictures and supposedly an area manager of some type has as well. The principle owner of the dealership that sold the car has seen the pictures and we assume that's why they washed their hands of it less than 24 hours after the car was sold. Because they didn't want to have to be dragged into trying to deal with the issues that come along with taking a car apart to repaint the whole damn thing. Or the are just scumbags. The car has been one problem after another but the main issue is there are massive defects in the paint on the car and now people without seeing the car are making statements about just slapping some paint on there. To make us just go away we assume. As we are not paint and body experts (but we are trying to self educate) we are looking for some feedback on this. We have been told by multiple people outside this forum that repainting the car will cause issues, could result in other non painted areas of the car not matching the new paint, lower the value of the car, cause us to be without the car for weeks etc. There are very few areas that do not have issues. We are curious as to GM jumping to repainting the car as we can see interior panels of the car that were not painted. They can't use the argument or if they use "well that's normal" that would be pretty interesting as we have now documented 10+ camaro's and they have correctly applied paint inside the trunks, hoods, doors inside and out. Just looking for the public's opinion on spending their hard earned money with general motors and winding up with a brand new 2016 camaro with defective paint that no one seems to care about. __________________ Co-owner of Tony the Tiger - A GM factory custom orange and mosaic black striped 2016 SS 2SS - U̶n̶o̶f̶f̶i̶c̶i̶a̶l̶l̶y̶ Officially the worst Mosaic Black paint on a 2016 Camaro SS 2SS See him here - https://drive.google.com/folderview?...3M&usp=sharing

02-29-2016, 01:13 PM	#2
63falcondude Drives: 16 Camaro, 11 Stryker, 00 Explorer Join Date: Dec 2015 Location: NJ Posts: 1,214	I said yes but that is only if replacement won't happen. __________________ NGM, 2SS, 6MT, NPP, MRC, Nav, Kalahari, Grey Wheels 1100 12/14/2015 3000 1/8/2016 (TPW 2/1) 3800 2/1/2016 5000 3/5/2016

02-29-2016, 01:13 PM	#3
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	It doesn't really matter one way or the other, they're not gonna give you a new car for paint problems. Per the warranty, they get the right to fix it. They may not be fixing yours, But that is the policy. __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

02-29-2016, 01:18 PM	#6
SPARTAN sui PC Technician Drives: 2016 Hyper Blue 2SS Join Date: May 2012 Location: North Dakota Posts: 2,161	I would try pursuing all options to replace the vehicle. I'm sorry you're going through this with a brand new car. Unacceptable. Maybe make a video on YouTube about the issue? I can try to get it to the front page of reddit and that might help expedite things. Recently there was a guy that bought a brand new Porsche, he had all sorts of issues and was being ignored by the dealership and anyone he talked to. It hit the front page of reddit and went viral. Porsche USA finally gave him options to replace it or refund I believe. __________________

02-29-2016, 01:14 PM	#4
SS 1LE マスタング = 遅い Drives: 2017 Chevrolet Camaro SS 1LE Join Date: Aug 2015 Location: Florida Posts: 7,061	It depends. If I could pick the body shop, and it was a high end one...yes. As a good paint job from a top notch place will blow away anything GM could do on the assembly line. Better finish, no orange peel (they will wet sand), no possible missed spots, will be laid on better, etc, etc... BUT, if I could not pick who was doing the work, and it was in their hands, no thanks. As they will just find the cheapest place that fits their needs. The difference between an average paint job and a top notch one on that car could easily be $5000+.

02-29-2016, 01:29 PM	#8
MiamiBlueCamaro Drives: Gen 6 Camaro RS Join Date: Dec 2015 Location: Miami FL Posts: 1,725	Accept the repaint and then do a "lemon law"..........

02-29-2016, 01:43 PM	#10
90503 Drives: 2011 2SS/RS LS3 Join Date: Nov 2011 Location: Torrance Posts: 14,421	From what I can tell, a couple of guys in this thread got replacement cars.... http://www.camaro6.com/forums/showthread.php?t=438002 I'd talk to them. You'll be worried about the paint forever, re-done or not. For peace of mind do what it takes to get another car.

02-29-2016, 02:05 PM	#13
L&M CAMARO 6 Drives: Just a fan for now Join Date: Apr 2014 Location: ROCKPILE, Illinois Posts: 361	No fricken way!!! It's a new car and I want it painted at the factory, and CORRECTLY.

02-29-2016, 02:15 PM	#14
Jeb114 Drives: 2021 300 Join Date: Jan 2015 Location: New Jersey Posts: 968	Your only option is let GM fix it. If you do not like the fix apply for the lemon law in your state if you have one not all states do, Once you sign the ownership of the car or really your bank, GM's responsibility is to repair parts and labor for the duration of the warranty, not replace the car. Even under the lemon law they have the right to repair the car before you can evoke it. Some states they get 3 attempts to fix it, not exactly sure. Had a friend who did evoke the lemon law but halfway through he gave up and sold the car. After 2 yrs of filing papers with the court I think the lawyer bill was about $16,000.

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