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Old 04-26-2019, 07:13 PM   #1
galloand
 
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2014 1LE low oil pressure and dealer screw up

Covered under warranty!

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Old 04-26-2019, 07:57 PM   #2
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I don't think the Warranty will cover anything unless GM decides to serve you with some superb after the fact service (highly doubtful). The dealership however, should be held responsible imo as you warned them upon bringing the car there that it had a low oil pressure condition, but decided to fire it up on their own. You don't have to fire it up to get the mileage ffs.......
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Old 04-26-2019, 10:32 PM   #3
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Stock or modded?
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Old 04-27-2019, 05:40 PM   #4
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Sorry to hear OP. It sounds like the classic oil pump failure so many LS3's have suffered due to debris left in the block from the initial machining of the motor. Clearly these people were a$$hats and they deserve to pay for the repairs beyond the failed pump. This happened to a guy here a couple years ago. The same thing they kept running the motor when he told them not too. His warranty claim was denied because he had a catch can on the car to add insult to injury. But I would be going after them if it were my car.
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Old 04-27-2019, 06:59 PM   #5
weSS1LEy
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So what is the incidence of pump failure? 2% , 10%. That really sucks. I would go to the top with that complaint
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Old 04-28-2019, 08:41 AM   #6
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Personally I would have had it towed home as soon as it had a oil pressure problem until I could afford to get it scheduled into my tuner/mechanic, I imagine your pretty much up a creek with out a paddle when you let idiots touch your car, dealers don't touch mine. They are more than just partially responsible as it was not hurt, they hurt it and you ran it limping it when you should not have which pressed it to its limit as it only took a couple times starting it to make it knock now. You may want to look for a competent shop tuner near by and arrange a loan to most likely tear off top end, maybe drop front cradle; most shops are not going to sneak a pump in and guarantee it...good luck.
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Old 04-29-2019, 07:28 PM   #7
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I have not personally had to deal with the dealership with any major repairs, although I can tell you that my camaro is never going back to my Jeff Gordon chevy dealer. A simple Ac compressor job was FUBAR'd when they put my main accessory drive belt on incorrectly and it ate through the metal crimp on my oil cooler coolant line. I ended up replacing it myself and replaced both belts as well because they misaligned the stretch belt and damaged it as well. I didn't even tell the service manager what happened, I just went in there and ordered the parts and payed out of pocket. They also did not fill up the pan with the correct amount of oil, I was 2 quarts shy when I drove it home afterwards and ended up just replacing it myself per usual. Their parts department was nice but the technicians there are clowns.

I would definitely take this to a higher level if they do not cover you under warranty. If you have a dash camera, you can even prove that the technicians were responsible for the damages.
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Old 04-30-2019, 07:02 AM   #8
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I'd be willing to wager that the knock you are hearing is not coming from the top end of the motor. More than likely it is coming from a rod bearing(s).

Did you annotate on the service ticket anywhere that you advised them not to start it? Unless the Service writer is a stand-up guy, you are probably going to eat it.

If you end up eating it, find a reputable shop, NOT a dealership.

Best of luck, OP!

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Old 04-30-2019, 07:55 AM   #9
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Quote:
Originally Posted by galloand View Post
I just happened to be right down the street from a Chevy dealer so I limped it in with no issues. No noises or anything.
Thank you
You didn't do yourself any favors by driving it more after you got the oil pressure message.
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Old 04-30-2019, 09:09 AM   #10
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Quote:
Originally Posted by galloand View Post
Today I was driving in my 2014 1LE and got the low oil pressure warning. I just happened to be right down the street from a Chevy dealer so I limped it in with no issues. No noises or anything. Once at the dealer I told them about the low oil pressure and asked them not to start it. The service writer and technician started the car 4 times (once to ďcheck numbersĒ, once to drive it to the service Bay Area, once to pull it into the bay, and once to show me the knock it was now making) like I said, the motor was not making any unusual noises when I shut it off. The service writer even said ďitís not making any noises itís probably a bad sensor.Ē Before he drove it to the service Bay Area. After an hour they bring me to the service area and start the car and now itís knocking and sounds like shit.

And my power train expired on 2/24/19. Car has 27k miles on it with regular oil changes. Now my car sits at the dealership and they want to bill me 3 labor hours to check the oil pressure and find out where the issue is. However with them driving the car and the noise itís making now I canít help but suspect there was collateral damage in the valve train, I canít help but feel like the dealership is partially responsible for that. When I asked the service manager why his techs and writers would start and drive a car with low oil pressure he said he had no idea and agreed that no good could ever come of it.

I have filed a claim with Chevrolet customer care and spoken with the dealerships service manager. Has anyone dealt with anything similar? Do I actually have any chance of getting this covered by GM/the dealership?

Thank you
You most likely have a stuck bypass valve on your oil pump, you will need to replace the oil pump. It sounds like the end of the world but its not. I wouldn't expect the dealer to do anything for you. This would be a good time to do a cam and related upgrades as it will be torn down anyways if you are into performance mods.
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Old 04-30-2019, 11:51 AM   #11
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You are out of luck with the dealer . Either pull the pan and check the bottom end or have a reputable shop do it . This is the perfect time to modify the engine . If you have low oil P and then a knocking noise the bearings are toast .Time to pull it and rebuild it .
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Old 04-30-2019, 11:59 AM   #12
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I was in this same position. I had this happen to me also. Same car same year. If your not comfortable tearing down your own car, I would take it to a LS shop and have them lower the pan pull and replace the pump. If it hadn't been run long you should be good. Lifters make a lot of noise when there is no oil pressure.


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Old 05-01-2019, 05:03 PM   #13
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Quote:
Originally Posted by Guinness2 View Post
I was in this same position. I had this happen to me also. Same car same year. If your not comfortable tearing down your own car, I would take it to a LS shop and have them lower the pan pull and replace the pump. If it hadn't been run long you should be good. Lifters make a lot of noise when there is no oil pressure.


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I would check all the bearings and crank shaft too .
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Old 06-16-2019, 07:14 AM   #14
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Same thing happened in my 2014 1LE. Oil pump shredded itself. The dealer disassembled the engine to check for any damage, found none, and buttoned it back up. They said GM asked for the failed pump because they didn't expect that part to fail when it did (only 38K on my car).
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