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Old 11-25-2013, 06:19 PM   #57
95birdible

 
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I just added you. We have some insiders that can help you out along with about 333 other people that have had problems.
Ask any questions you may have. We have been through all of them.
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Old 11-25-2013, 06:31 PM   #58
Angrybird 12
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Originally Posted by 95birdible View Post
I just added you. We have some insiders that can help you out along with about 333 other people that have had problems.
Ask any questions you may have. We have been through all of them.
Just want mine adjusted to be able to use the tonneau as before and the frame meet the windshield post correctly.
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Old 11-25-2013, 07:46 PM   #59
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angrybird. stay on this. we behind you. you have owned enough verts to know whats right and whats wrong. keep on it, and good luck to you!
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Old 11-25-2013, 08:05 PM   #60
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angrybird. stay on this. we behind you. you have owned enough verts to know whats right and whats wrong. keep on it, and good luck to you!
Yeah I have had several starting with my 65 Corvette
In total including this one I have had 5 convertibles.
I have been dealing with dealer service departments since 1971... They don't know they won't get me to accept something I know isn't right.
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Old 11-25-2013, 09:52 PM   #61
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Good for you!! Keep after their sorry asses until they do you right!!
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Old 11-26-2013, 12:10 AM   #62
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Originally Posted by Angrybird 12 View Post
Yeah I have had several starting with my 65 Corvette
In total including this one I have had 5 convertibles.
I have been dealing with dealer service departments since 1971... They don't know they won't get me to accept something I know isn't right.
My service manager just picked up my car today with my laundry list of items. I told him very politely but very firmly and clearly: "do NOT call me to tell me my car is ready unless all of these problems are gone, you have thoroughly soak tested it, cycled the open/close at least 10 times, road tested it and all windows/latches, and soak tested it again. I will not accept 70% or 80% of the car I bought new just a few months ago."

I am totally with you on this Angrybird, and look forward to your next experiences. At least you were able to contact someone in GM. I have posted on the Canada forum searching for a GM tech to assist to no avail. I've also sent a request in to GM Canada's online submission - nothing. I guess the honeymoon is over?
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Old 11-26-2013, 07:41 AM   #63
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AngryBird: I'm just cringing as I read this. Stay on top of it and try to remain calm. Hopefully it'll get get repaired correctly.
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Old 11-26-2013, 08:10 AM   #64
Angrybird 12
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Here are a couple pictures of the passenger side and drivers side when i put the top up.
Attached Images
  
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Old 11-26-2013, 09:04 AM   #65
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Originally Posted by Angrybird 12 View Post
Here are a couple pictures of the passenger side and drivers side when i put the top up.
Is that with the latch secured or unsecured?
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Old 11-26-2013, 09:13 AM   #66
Angrybird 12
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Is that with the latch secured or unsecured?
Unsecured but in position to latch it. It shouldn't be that way it should be like the drivers side.
Even when you latch it it's lower than the drivers side and it deforms the weather strip.
Here is each side from the inside when latched
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Old 11-26-2013, 09:24 AM   #67
el ess A
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Flat wrong, dude. That would be unacceptable. And the frame rail where it's sticking up is way too far with the top down and way too low with the top up. Something's not right for sure. Keep fighting.
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Old 11-26-2013, 10:59 AM   #68
Angrybird 12
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Just filled out my customer satisfaction survey, it wasn't pretty!
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Old 11-26-2013, 01:16 PM   #69
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Sorry to see this. As "Tramtwo" stated, stay calm and professional, document everything.

However in this case, the work speaks for itself. But you are a veteran of this a vert top on a 65 Vette, that is very cool.

Good luck, we are all with you.
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Old 11-26-2013, 01:20 PM   #70
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Quote:
Originally Posted by BronxRS View Post
My service manager just picked up my car today with my laundry list of items. I told him very politely but very firmly and clearly: "do NOT call me to tell me my car is ready unless all of these problems are gone, you have thoroughly soak tested it, cycled the open/close at least 10 times, road tested it and all windows/latches, and soak tested it again. I will not accept 70% or 80% of the car I bought new just a few months ago."

I am totally with you on this Angrybird, and look forward to your next experiences. At least you were able to contact someone in GM. I have posted on the Canada forum searching for a GM tech to assist to no avail. I've also sent a request in to GM Canada's online submission - nothing. I guess the honeymoon is over?
************************************************** ********
A 2013 with top issues is something none of us wanted to see. However, it happens, materials, processes and people don't always mix the same.

Have you tried contacting GM/Chevy Customer Service? I do know that the rules and warranty is different in Canada than the States, but there has to be a venue for you to get help.

Good luck and keep us posted.

Best regards
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