My new supercharger build!! - Page 14 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

G701LE · 10-09-2017, 09:54 PM

Not one......

Abrz_ · 10-10-2017, 11:03 AM

Quote:

Originally Posted by G701LE

Not one......

Damn really , how long has it been now?

G701LE · 10-10-2017, 09:19 PM

..........I lost track...........

I think a little over a month

Buschman · 10-11-2017, 05:14 AM

Quote:

Originally Posted by Moddiction

According to Kraftwerks they should hear back in about 7-10 days about warranty claim. However being that there is a chargeback, no replacement will be shipped until that is closed.

One would assume, from this comment, that you won't hear anything from them. Why would they send it to you when you have not paid for it?

G701LE · 10-11-2017, 05:12 PM

Quote:

Originally Posted by Buschman

One would assume, from this comment, that you won't hear anything from them. Why would they send it to you when you have not paid for it?

This is true! Would love to know the findings.........

Moddiction · 10-12-2017, 11:20 AM

Rotrex should have answer by early to mid next week. If covered under warranty nothing will be shipped out unless chargeback is closed and funds are back to us though.

bayarea408 · 10-12-2017, 02:56 PM

What an absolute joke of a situation. And that kids.... is why you buy AMERICAN. Quality control is a little rough across the pond. MIGHT honor warranty? 35% restocking fee's? LOL!!!!!!

G701LE · 10-12-2017, 04:27 PM

Quote:

Originally Posted by bayarea408

What an absolute joke of a situation. And that kids.... is why you buy AMERICAN. Quality control is a little rough across the pond. MIGHT honor warranty? 35% restocking fee's? LOL!!!!!!

THANK YOU!!!!

Moddiction · 10-12-2017, 05:05 PM

Quote:

Originally Posted by bayarea408

What an absolute joke of a situation. And that kids.... is why you buy AMERICAN. Quality control is a little rough across the pond. MIGHT honor warranty? 35% restocking fee's? LOL!!!!!!

Warranty covers manufacturer defects like any other company out there. If the part is deemed to have broken from manufacturer defect, then the warranty covers it. Same as any other supercharger or turbo kit.

Same for restocking fee. Most companies wouldn't let you return a used and/or broken kit for any refund at all.

I'm hoping Rotrex covers it under warranty and can get a replacement shipped out once the chargeback is closed.

Moddiction · 10-13-2017, 09:57 AM

Good and bad news..

Bad news is Rotrex said the damage was 100% from not being properly primed with oil. They said there was no oil inside and it overheated and caused it to seize.

They are not covering the replacement because it was shown to be user error that caused it to seize up.

Good news is I spoke with Kraftwerks and myself and Kraftwerks will split the cost on a replacement supercharger and send you one for free. In order to do this the chargeback will have to be cancelled and I will have to receive the funds before a replacement will be shipped out.

I will also need a signed disclaimer that you will either take it to a professional to install it or waive the right to a replacement if the same things happens again due to improper installation.

BiggFoot · 10-13-2017, 10:47 AM

A generous offer. Even though I still wouldn't be caught dead with a Kraftwerks blower, my opinion of both Kraftwerks and Moddiction just went up, IF you follow through as stated here in front of God and everybody!

mrimpala02 · 10-13-2017, 11:08 AM

Quote:

Originally Posted by BiggFoot

A generous offer. Even though I still wouldn't be caught dead with a Kraftwerks blower, my opinion of both Kraftwerks and Moddiction just went up, IF you follow through as stated here in front of God and everybody!

That is a pretty good offer!

G701LE · 10-13-2017, 12:16 PM

That is a fair deal. But,

TELL ME HOW IT IS "USER ERROR"!?!? I FOLLOWED THE INSTRUCTIONS!!!

G701LE · 10-13-2017, 12:19 PM

And what? I didn't get a ton of metal shavings in there!?!?

10-09-2017, 09:54 PM	#183
G701LE Drives: 2010 2SS/RS L99 IBM silver stipes Join Date: Dec 2015 Location: K.C. Kansas Posts: 1,329 View My Garage	Not one...... __________________ 2010 Imperial Blue w/ Silver stripes 2SS/RS L99 Mods = Not enough....

10-10-2017, 09:19 PM	#185
G701LE Drives: 2010 2SS/RS L99 IBM silver stipes Join Date: Dec 2015 Location: K.C. Kansas Posts: 1,329 View My Garage	..........I lost track........... I think a little over a month __________________ 2010 Imperial Blue w/ Silver stripes 2SS/RS L99 Mods = Not enough....

10-13-2017, 10:47 AM	#193
BiggFoot Drives: 2010 Camaro (M6) 1000+ HP SBE Join Date: Jun 2011 Location: Houston Posts: 1,391	A generous offer. Even though I still wouldn't be caught dead with a Kraftwerks blower, my opinion of both Kraftwerks and Moddiction just went up, IF you follow through as stated here in front of God and everybody! __________________ F-1X, Cog Drive, ATI Super Pulley/Sprag ~ 19 psi Blower Cam Brodix BP BR 3 Heads Kooks LT Headers and full 3" exhaust Fore Triple Pump Fuel System with ID 1700X Injectors - E85 conversion DSS 9” Conversion (1400 hp axles, driveshaft, pumpkin) & Strange 3.70 gears McLeod RXT Twin HD Clutch & Upgraded Slave RPM Level VII TR6060 BMR Drag Suspension Package w/Strange shocks Carlyle 15" and M/T ET Street R radials 10.1 @ 143 mph 1/4 mile

10-13-2017, 12:16 PM	#195
G701LE Drives: 2010 2SS/RS L99 IBM silver stipes Join Date: Dec 2015 Location: K.C. Kansas Posts: 1,329 View My Garage	That is a fair deal. But, TELL ME HOW IT IS "USER ERROR"!?!? I FOLLOWED THE INSTRUCTIONS!!! Attached Images __________________ 2010 Imperial Blue w/ Silver stripes 2SS/RS L99 Mods = Not enough....

10-13-2017, 12:19 PM	#196
G701LE Drives: 2010 2SS/RS L99 IBM silver stipes Join Date: Dec 2015 Location: K.C. Kansas Posts: 1,329 View My Garage	And what? I didn't get a ton of metal shavings in there!?!? __________________ 2010 Imperial Blue w/ Silver stripes 2SS/RS L99 Mods = Not enough....

10-12-2017, 11:20 AM	#188
Moddiction Drives: None Join Date: Mar 2016 Location: Mooresville, NC Posts: 113	Rotrex should have answer by early to mid next week. If covered under warranty nothing will be shipped out unless chargeback is closed and funds are back to us though.

10-12-2017, 02:56 PM	#189
bayarea408 Drives: T Join Date: Mar 2015 Location: CA Posts: 803	What an absolute joke of a situation. And that kids.... is why you buy AMERICAN. Quality control is a little rough across the pond. MIGHT honor warranty? 35% restocking fee's? LOL!!!!!!

10-13-2017, 09:57 AM	#192
Moddiction Drives: None Join Date: Mar 2016 Location: Mooresville, NC Posts: 113	Good and bad news.. Bad news is Rotrex said the damage was 100% from not being properly primed with oil. They said there was no oil inside and it overheated and caused it to seize. They are not covering the replacement because it was shown to be user error that caused it to seize up. Good news is I spoke with Kraftwerks and myself and Kraftwerks will split the cost on a replacement supercharger and send you one for free. In order to do this the chargeback will have to be cancelled and I will have to receive the funds before a replacement will be shipped out. I will also need a signed disclaimer that you will either take it to a professional to install it or waive the right to a replacement if the same things happens again due to improper installation.