2011 Radio reception problem - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Dieseldummy · 10-11-2011, 11:12 AM

Need to let it out. My radio loses reception intermittantly and has done so since day 1. It has been to the dealer 3 time so far. 1st time can't duplicate. 2nd time can't duplicate but is probably caused by new amp or window tint on rear glass. Took the service mgr for a ride it did it but tint, aftermarket amp. 3rd time removed amp installed BA amp, tech verified problem. Tech support said to hook it to the laptop and record the reception readings. 35-60 were the readings. Tech support said that was good there was no problem. IF THERE WAS NO PROBLEM THE STATIONS WOULD STAY CLEAR AND I WOULD NOT BE HERE!

.
Anyone else had this problem?

Chevrolet Customer Svc · 10-14-2011, 01:38 PM

Hi Diesel, could you direct message me your contact information (name, address, phone number and VIN) so I can get you setup with our Customer Assistance team to try and get this resolved. I hope to hear back from you soon!

Jeff Morris, Chevrolet Customer Service

TooCool5 · 10-15-2011, 10:42 AM

Are you talking about XM? Cause my XM has dead spots while driving around, which is why i would never buy it.
Regular radio is fine.

Dragon Tats · 10-16-2011, 06:43 AM

I've had the same issue. Before and after I replaced the stock unit. Driving down a flat rd no tree coverage and it will lose reception strength and get staticy Fm reception. I've heard reasoning like aftermarket rear window tint (had the issue BEFORE the window tint) and I've figured if I take it too the dealer the are going straight to the aftermarket stereo. So mine is going back to the installer to have the Alpine dash piece installed next month and I'm going to have him take a peek.

Dieseldummy · 10-17-2011, 10:30 PM

Update: got with customer support, so did my dealer, they say they may have a fix. Fingers crossed.
Dragon: thats exactly what happened with me. Immediately blamed the aftermarket stuff. I removed it and took it back to the dealer. They have been very helpfull though can't complain about the dealer service.
Too Cool: No its the FM, XM does it too but all my cars do, mostly around underpasses.
Jeff: Thanks for the offer but the system appears to be working so far, Austin has been helping.

Dieseldummy · 10-18-2011, 02:08 PM

I heard back today and the radio fading in and out in the camaro is perfectly normal for that vehicle.Guess if you set your standards very low it isn't hard to meet them I am completely speechless

Does anyone know how to get this to the next level?

67 Convertible · 10-18-2011, 02:11 PM

Quote:

Originally Posted by Chevrolet Customer Svc

Hi Diesel, could you direct message me your contact information (name, address, phone number and VIN) so I can get you setup with our Customer Assistance team to try and get this resolved. I hope to hear back from you soon!

Jeff Morris, Chevrolet Customer Service

Quote:

Originally Posted by Dieseldummy

Does anyone know how to get this to the next level?

Contact Jeff above.

10-11-2011, 11:12 AM	#1
Dieseldummy Drives: 2011 2SS Imperial Blue Join Date: Aug 2010 Location: Aurora, CO Posts: 77	2011 Radio reception problem Need to let it out. My radio loses reception intermittantly and has done so since day 1. It has been to the dealer 3 time so far. 1st time can't duplicate. 2nd time can't duplicate but is probably caused by new amp or window tint on rear glass. Took the service mgr for a ride it did it but tint, aftermarket amp. 3rd time removed amp installed BA amp, tech verified problem. Tech support said to hook it to the laptop and record the reception readings. 35-60 were the readings. Tech support said that was good there was no problem. IF THERE WAS NO PROBLEM THE STATIONS WOULD STAY CLEAR AND I WOULD NOT BE HERE! . Anyone else had this problem? __________________

10-15-2011, 10:42 AM	#3
TooCool5 Drives: 2010 Camaro 1LS 3.6 LLT V6 325 HP Join Date: May 2009 Location: LS Posts: 4,242 View My Garage	Are you talking about XM? Cause my XM has dead spots while driving around, which is why i would never buy it. Regular radio is fine. __________________ 2010 Camaro Auto, Inferno Orange, Titanium Interior, Gearhead Wheels AIRAID CAI

10-17-2011, 10:30 PM	#5
Dieseldummy Drives: 2011 2SS Imperial Blue Join Date: Aug 2010 Location: Aurora, CO Posts: 77	Update: got with customer support, so did my dealer, they say they may have a fix. Fingers crossed. Dragon: thats exactly what happened with me. Immediately blamed the aftermarket stuff. I removed it and took it back to the dealer. They have been very helpfull though can't complain about the dealer service. Too Cool: No its the FM, XM does it too but all my cars do, mostly around underpasses. Jeff: Thanks for the offer but the system appears to be working so far, Austin has been helping. __________________

10-18-2011, 02:08 PM	#6
Dieseldummy Drives: 2011 2SS Imperial Blue Join Date: Aug 2010 Location: Aurora, CO Posts: 77	I heard back today and the radio fading in and out in the camaro is perfectly normal for that vehicle.Guess if you set your standards very low it isn't hard to meet them I am completely speechless Does anyone know how to get this to the next level? __________________

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10-14-2011, 01:38 PM	#2
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	Hi Diesel, could you direct message me your contact information (name, address, phone number and VIN) so I can get you setup with our Customer Assistance team to try and get this resolved. I hope to hear back from you soon! Jeff Morris, Chevrolet Customer Service

10-16-2011, 06:43 AM	#4
Dragon Tats Drives: 2010 Black LT1 Join Date: Mar 2010 Location: Nashua New Hampshire Posts: 126 View My Garage	I've had the same issue. Before and after I replaced the stock unit. Driving down a flat rd no tree coverage and it will lose reception strength and get staticy Fm reception. I've heard reasoning like aftermarket rear window tint (had the issue BEFORE the window tint) and I've figured if I take it too the dealer the are going straight to the aftermarket stereo. So mine is going back to the installer to have the Alpine dash piece installed next month and I'm going to have him take a peek.