Dealer service dept. rant. - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Gordo · 07-27-2011, 10:02 PM

Quote:

Originally Posted by Bonemaro

Blue falcon award??

I go over my car with the guy that's going to do anything to it before i leave the area. Hell i even had Belle tire roll my rears over to me and show the existing condition before i let them put the new ones on

Blue Falcon = Buddy Fu(ker

~Stacy~ · 07-27-2011, 10:08 PM

Sorry about your bad luck! I had my camaro sitting at the dealer for 12 days straight while my heater core took a crap. I ACTUALLY got my camaro back cleaner then I left it ha! They detailed my car for me but I'm still trying to work out the anti-freeze smell in my car hopefully it will leave shortly. They fixed a few parts for me and they called in a glass specialist to cut the windshield out so it didn't get damaged and the airbag coil got damaged apparently when they took out my dash but they replaced the part under warranty also so I was happy! I visited their service department 35-40 times so they will treat me nice and take care of my car.

Xello · 07-27-2011, 10:47 PM

Quote:

Originally Posted by Xello

WTF is pulley wobble?

Quote:

Originally Posted by Gordo

Start your car and look at the crank pulley.

Oooohh, I see.

Raptor626 · 07-27-2011, 10:54 PM

Ah yes that pulley wobble was annoying to get fixed. Anyway, I stood right behind the tech and he gave me a detailed explanation of everything he was doing. If you have any warranty work that's not major, I suggest you stick around to see everything that goes on if you can.

caliguy · 07-28-2011, 12:39 AM

I took mine in yesterday cause the felt where the windows are starting to scratch leave marks at the bottom luckly he said not scratches but gonna replace them for me, when he took the car back so the mechanic can take a look i told him DONT wash it, last time they washed it they scratched the sh!t out of from those plastic brushes when car lott monkeys wash them. took me 3 days to fully buff and detail it, thats black for ya lol, now just have to wait for them so they can be installed and trust me i'll be watching like a hawk!

bandier · 07-28-2011, 01:04 AM

Yep my car will be at the dealer a third day tomorrow for a nice pencil eraser sized gouge they put in my bumper while doing an oil change. #$$%! I was supposed to pick it up tonight but the service tech called right before I was about to leave, he asked for another day to as the paint match didnt appear to be exact. Ahi carumba, they best get it right.

TheHorse13 · 07-28-2011, 07:43 AM

Quote:

...They detailed my car for me but I'm still trying to work out the anti-freeze smell in my car hopefully it will leave shortly...

If the carpet pad is wet with coolant and it was not replaced when they did the heater core, the smell will never go away. Call and ask them if they replaced the padding. I bet the answer is no.

Gordo · 07-28-2011, 08:36 AM

Went by this morning and the service manager gave me 0 flack and said he would fix it whenever I was ready.Still pissed at the person who did this,makes you wonder how many people out there have issues like this and never notice them.

clg_98ta · 07-28-2011, 08:44 AM

Quote:

Originally Posted by Gordo

Went by this morning and the service manager gave me 0 flack and said he would fix it whenever I was ready.Still pissed at the person who did this,makes you wonder how many people out there have issues like this and never notice them.

That's good to hear...

brantley847 · 07-28-2011, 12:59 PM

Yea, unless it was caught in their parking lot as they handed you the keys then uhhhhhh.... good luck

bandier · 07-31-2011, 09:59 PM

Chevrolet called me today about my less than satified comment regarding my last service call. The repair is less than optimal... You can see the black plastic through the thin layer of paint they put on and there is a run under it too. They are concern and will be talking to the dealer.

Speedfreak · 07-31-2011, 10:30 PM

Quote:

Originally Posted by mulletman

Dealer will say they didn't do it. You can't prove otherwise. Good luck.

This

sschevybear11 · 07-31-2011, 10:45 PM

God help us with dealer work, I've had mucho issues over the years. They can't seem to get my 1SS wheel replaced correctly.The new rim for the front is unpainted, black primer on the inside not silver painted like the originals. They are replacing the other 3 after ordering 2 wheels that won't match.

07-27-2011, 10:08 PM	#16
~Stacy~ Banned Drives: Car Join Date: Jan 2010 Location: None Posts: 5,113	RANT Sorry about your bad luck! I had my camaro sitting at the dealer for 12 days straight while my heater core took a crap. I ACTUALLY got my camaro back cleaner then I left it ha! They detailed my car for me but I'm still trying to work out the anti-freeze smell in my car hopefully it will leave shortly. They fixed a few parts for me and they called in a glass specialist to cut the windshield out so it didn't get damaged and the airbag coil got damaged apparently when they took out my dash but they replaced the part under warranty also so I was happy! I visited their service department 35-40 times so they will treat me nice and take care of my car.

07-28-2011, 12:39 AM	#19
caliguy Don't ask to pop my hood! Drives: it's loud....... Join Date: Jun 2011 Location: southern cali, Posts: 852	I took mine in yesterday cause the felt where the windows are starting to scratch leave marks at the bottom luckly he said not scratches but gonna replace them for me, when he took the car back so the mechanic can take a look i told him DONT wash it, last time they washed it they scratched the sh!t out of from those plastic brushes when car lott monkeys wash them. took me 3 days to fully buff and detail it, thats black for ya lol, now just have to wait for them so they can be installed and trust me i'll be watching like a hawk! __________________ *Limo tint rears, 35% sides \| B&G lowering springs \| BowTies Blacked out \| Red Footwells\|Dome Light\|Kicker 500Watts-Amp-Kicker 12" Ported Sub=BOOM\| Stillin Splitter \|Pssst 100 shot\|* *13.36 @102.7 @LVMS \|* *2010*.

07-28-2011, 12:59 PM	#24
brantley847 v It bites. Drives: 2011 IBM 2SS/RS Join Date: May 2008 Location: Orlando, FL Posts: 3,585	Yea, unless it was caught in their parking lot as they handed you the keys then uhhhhhh.... good luck __________________ 2011 2SS/RS Performance: 439 RWHP: 226/236 Comp Cam, Kooks 1-7/8, CAInc, Borla S type, Vmax TB, Rx Catch Can, Trans cooler, SLP 160 termo, Melling high volume, Eibach Springs/Sways 1" drop, Whiteline complete bushing kit.

07-31-2011, 10:45 PM	#27
sschevybear11 Drives: 2011 Black 1SS Join Date: Jun 2011 Location: moline,il Posts: 504 View My Garage	God help us with dealer work, I've had mucho issues over the years. They can't seem to get my 1SS wheel replaced correctly.The new rim for the front is unpainted, black primer on the inside not silver painted like the originals. They are replacing the other 3 after ordering 2 wheels that won't match. __________________ 2011 Black 1SS M6 12.75@110.91 bone stock Now: Coated Dynatech LT's/!Cats/Hurst Shifter/Roto-fab/SLP SS badges/JRE 415HP Tune, Scoop & Washer Relocation Bottle,Hurst Stunner 20X9 Wheels, Moroso Catch Can, ASP pulley, Magnaflow X-pipe, GTO remote clutch reservoir 1989 Silver 5.0 Mustang LX Coupe 1999 Pewter Tahoe LT 2011 Blue Camry SE

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07-27-2011, 10:54 PM	#18
Raptor626 Account Suspended Drives: 2011 Camaro SS Summit White Join Date: Apr 2010 Location: Astoria, New York Posts: 796	Ah yes that pulley wobble was annoying to get fixed. Anyway, I stood right behind the tech and he gave me a detailed explanation of everything he was doing. If you have any warranty work that's not major, I suggest you stick around to see everything that goes on if you can.

07-28-2011, 01:04 AM	#20
bandier Got mine! Drives: 2021 LT1 RS - Orange Crush Join Date: Mar 2011 Location: Fallbrook, CA Posts: 1,293	Yep my car will be at the dealer a third day tomorrow for a nice pencil eraser sized gouge they put in my bumper while doing an oil change. #$$%! I was supposed to pick it up tonight but the service tech called right before I was about to leave, he asked for another day to as the paint match didnt appear to be exact. Ahi carumba, they best get it right.

07-28-2011, 08:36 AM	#22
Gordo Drives: CMG 2SS/RS Join Date: Jun 2011 Location: Unknown Posts: 194	Went by this morning and the service manager gave me 0 flack and said he would fix it whenever I was ready.Still pissed at the person who did this,makes you wonder how many people out there have issues like this and never notice them.

07-31-2011, 09:59 PM	#25
bandier Got mine! Drives: 2021 LT1 RS - Orange Crush Join Date: Mar 2011 Location: Fallbrook, CA Posts: 1,293	Chevrolet called me today about my less than satified comment regarding my last service call. The repair is less than optimal... You can see the black plastic through the thin layer of paint they put on and there is a run under it too. They are concern and will be talking to the dealer.