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09-26-2013, 12:47 PM
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#1 |
 Drives: 2013 Camaro SS (+RS) + Hurst+ DME Join Date: Sep 2012
Location: Saint Louis, MO,United States
Posts: 147
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High five to the Chevrolet service department and this forum
Hi Everyone,
I think good feedback is important when it's due. Some time ago I opened a thread to ask if anyone else had TPMS and Remote unlock/lock issues with their Camaro. I took it in twice to the place I got it and they reset the sensors, worked for a few days and then the problem would return. After having a service rep reach out to me, I brought the car back again to the dealer, this time GM had the regional service person involved and the service rep from this forum kept in constant contact with me. They promised my car wouldn't leave until the problem was solved. This time they found there was a problem with the remote receiver unit which is integral for the TPMS and Remote lock/unlock. I'm glad to say that after replacing it things have been perfect and the problem never came back. This forum is a great place not only for the feedback I get and ideas but also because GM is part of this community. Thanks everyone and thank you GM, you guys left a great impression on me regarding customer care. -David |
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09-26-2013, 01:36 PM
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#2 |
    
Drives: 2012 1SS LS3 M6 black on black :) Join Date: May 2012
Location: SD
Posts: 1,342
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Cool. Glad your happy.
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09-26-2013, 01:58 PM
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#3 |
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AKA "Beefcake"
Drives: 2023 ZL1 Sharkskin Join Date: Oct 2009
Location: Indy
Posts: 8,529
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YEAH!!! There is a great wealth of information on this forum, very glad it worked out for you.
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09-26-2013, 02:59 PM
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#4 |
     
Drives: too many Join Date: Jul 2013
Location: oh va pa ma tx
Posts: 3,046
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yes glad they helped you! gm service rules!
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09-26-2013, 03:38 PM
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#5 |
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Forever Pontiac
Drives: 2012 Black 2SS/RS Join Date: Oct 2010
Location: Naples, FL
Posts: 1,389
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Excellent! Glad to hear! A lot of time you only get the bad news of those that were burned, its nice to read the other side for a change.
Sent from my DROID RAZR using Tapatalk 4
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09-26-2013, 05:27 PM
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#6 | |
  
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Thanks so much for the kind words. We are definitely happy to assist whenever possible. Continue to enjoy your vehicle and to you and everyone else, feel free to contact us anytime.  William R. Chevrolet Customer Care |
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09-26-2013, 05:37 PM
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#7 |
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7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
Location: East Tennessee
Posts: 21,547
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Always good to hear positive results. I hate it when people on here give the customer service reps on the forum a hard time even going to the extremes of name calling and saying they are just automated robots.
I am glad they are here, I know some people have unreasonable expectations from our forum reps. Like they should actually fix the cars themselves or something.
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
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09-26-2013, 08:15 PM
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#8 | |
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Glad to hear its been sorted out and GM/Chevy took care of you!
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Build Thread:http://www.camaro5.com/forums/showthread.php?t=196385
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09-26-2013, 10:36 PM
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#9 |
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Jan
Drives: 2010 Camaro 1LT Red Jewel tintcoat Join Date: May 2010
Location: Springfield, TN
Posts: 16,225
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Gota love GM, Chevy, & Camaro5! Glad it worked out well for ya OP.
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09-26-2013, 10:50 PM
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#10 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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Winning!
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