Can I track my order/prodcution? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

jasontrocki · 06-22-2009, 07:36 PM

I am new to Camaro 5 so this question may have been previously answered...

I just ordered my 2SS today and paid my deposit, is there a way to track the cars production progress? If so, how?

Thanks guys. BTW, great site!

nards444 · 06-22-2009, 07:38 PM

only your dealer can. You have to ask him to check your event codes. If you want to know what event codes mean go to the event code sticky. You will probably not see any update for about two weeks.

RedRaider · 06-22-2009, 07:38 PM

Welcome!

The best way to track your order is through your salesman. You should have a 6-character workbench order number, probably starts with NK. If you have this number, you could call an 800 number (search this site), but it seems from other posters out here that the dealer knows more than the customer service folks answering the phones.

diaboli · 06-22-2009, 08:55 PM

i think that the 800 customer number agents have been instructed to call the persons dealer first and register a "complaint" reguarding a lack of info on the customer before trying to access the details of the order in the GM data base.

diaboli · 06-22-2009, 08:55 PM

check the other threads

nards444 · 06-22-2009, 08:57 PM

dont call customer service they dont do anything for you, but call your dealer.

SSmoke · 06-22-2009, 09:01 PM

Congrats on your order man...is an awesome machine and worth the wait.

Red Hot SS · 06-23-2009, 09:55 AM

Quote:

Originally Posted by nards444

dont call customer service they dont do anything for you, but call your dealer.

Wrong. If you call the GM Customer Service number at 1-800-222-1020, There will be an automated prompt service. Inquire about "Products" and then "New Vehicles" They can put you in contact with someone who can track your event status after attaining your order number.

The only caveat of this is that sometimes they say they cannot track your order for whatever reason. If this is the case, just check back periodically.

However as always your DEALER is your best resource for tracking your order and for all other Camaro information.

Betsi1214 · 06-23-2009, 10:41 AM

Yeah, my dealership told me mine was still at stage 3400. Just called customer service and found out it has already been produced and is on it's way to me!!!

06blownSS · 06-23-2009, 10:51 AM

not trying to thread jack but im just so happy just placed my order too black 2SS/RS

06-22-2009, 07:36 PM	#1
jasontrocki Drives: 2010 Camaro 2SS - IOM: Ordered Join Date: Jun 2009 Location: Dothan, AL Posts: 3	Can I track my order/prodcution? I am new to Camaro 5 so this question may have been previously answered... I just ordered my 2SS today and paid my deposit, is there a way to track the cars production progress? If so, how? Thanks guys. BTW, great site!

06-22-2009, 07:38 PM	#2
nards444 Drives: 1SS/RS Black Join Date: May 2009 Location: New york Posts: 2,123 View My Garage	only your dealer can. You have to ask him to check your event codes. If you want to know what event codes mean go to the event code sticky. You will probably not see any update for about two weeks. __________________ 2010 1SS/RS Black, CGM stripes, polished Rims, Tinted windows, Hurst shifter

06-22-2009, 08:55 PM	#4
diaboli Camaro Drivin' Drives: 2010 IBM SS/RS Join Date: May 2009 Location: Beavercreek OH Posts: 203 View My Garage	i think that the 800 customer number agents have been instructed to call the persons dealer first and register a "complaint" reguarding a lack of info on the customer before trying to access the details of the order in the GM data base. __________________ Steve 2SS/RS IBM 1100 = Preliminary Order 5/5 NKBB4B 2000 = Accepted By GM 5/6 (my dealer had allocations left!!) 3300 = Sched For Prod TPW 29 June 3800 = Produced 2G1FT1EW6A9124732 4150 = Invoiced 15 July 4D = Undergoing Assesment/Repair 17 Jul 4B = In Oshawa, Awaiting shipment 20 Jul 4200 = Shipped 22 Jul 5000 = Deliv'd To Dealer 24 July 6000 = Deliv'd To ME!!! 28 July - 12 Weeks, Order to Delivery, and there was a one week shutdown during that time.

06-22-2009, 08:55 PM	#5
diaboli Camaro Drivin' Drives: 2010 IBM SS/RS Join Date: May 2009 Location: Beavercreek OH Posts: 203 View My Garage	check the other threads __________________ Steve 2SS/RS IBM 1100 = Preliminary Order 5/5 NKBB4B 2000 = Accepted By GM 5/6 (my dealer had allocations left!!) 3300 = Sched For Prod TPW 29 June 3800 = Produced 2G1FT1EW6A9124732 4150 = Invoiced 15 July 4D = Undergoing Assesment/Repair 17 Jul 4B = In Oshawa, Awaiting shipment 20 Jul 4200 = Shipped 22 Jul 5000 = Deliv'd To Dealer 24 July 6000 = Deliv'd To ME!!! 28 July - 12 Weeks, Order to Delivery, and there was a one week shutdown during that time.

06-22-2009, 08:57 PM	#6
nards444 Drives: 1SS/RS Black Join Date: May 2009 Location: New york Posts: 2,123 View My Garage	dont call customer service they dont do anything for you, but call your dealer. __________________ 2010 1SS/RS Black, CGM stripes, polished Rims, Tinted windows, Hurst shifter

06-22-2009, 07:38 PM	#3
RedRaider Drives: 2000 Tahoe LT, 2010 2LT/RS Join Date: Jun 2009 Location: Garland, TX Posts: 377 View My Garage	Welcome! The best way to track your order is through your salesman. You should have a 6-character workbench order number, probably starts with NK. If you have this number, you could call an 800 number (search this site), but it seems from other posters out here that the dealer knows more than the customer service folks answering the phones.

06-22-2009, 09:01 PM	#7
SSmoke Drives: 2SS IBM m6 / 04 Nissan Titan Join Date: Dec 2008 Location: Cape Coral FL Posts: 242 View My Garage	Congrats on your order man...is an awesome machine and worth the wait. __________________ 2010 IBM 2SS 6M SLP LoudMouth II Axle back kit CAI intake bought at C-Fest From Jannetty Racing

06-23-2009, 10:41 AM	#9
Betsi1214 Drives: 2LT RS Black/Black w/sunroof Join Date: Jun 2009 Location: San Antonio, Texas Posts: 21	Yeah, my dealership told me mine was still at stage 3400. Just called customer service and found out it has already been produced and is on it's way to me!!!

06-23-2009, 10:51 AM	#10
06blownSS Drives: 2010 Camaro SS Join Date: Apr 2009 Location: Montreal!! Posts: 753	not trying to thread jack but im just so happy just placed my order too black 2SS/RS

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