01-05-2013, 08:42 PM | #1 |
#TeamBeckyD
Drives: 2017 HBM 2SS Convertible A8 Join Date: Aug 2008
Location: Apopka, FL
Posts: 10,496
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ACS Awesome service
Just wanted to post for a for ACS for the excellent Customer Service.
I order the ACS TL1 insert for my OEM Camaro hood, everything arrive on 12/21/12, well I had everything unpacked except for the large template they send to do the install I left it in the box. I had the box in the grass while I cleaned up the garage to do the install. Well while I cleaned the sprinklers turned on I did not think about it about 20 minutes later I remembered the template was still in the box and the box was laying in the grass well yep you guessed it the template was totally water logged. I sent ACS a PM and email they responded that they would get another template out to me FREE of charge the day after Christmas. This is what I call Customer Service I did not expect them to send a template on their own dime as it was my screw up. Needless to say the new template arrived yesterday and the insert is installed today A big :thumbsup" to ACS. Happy New Year Sean
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#TeamBeckyD
**FIFTY HBM 2SS VERT** |
01-06-2013, 02:38 AM | #2 |
Drives: 2010 IOM 2ss/RS Join Date: Sep 2009
Location: SoCal, I.E.
Posts: 1,545
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yep, those fellas are good eggs!
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