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Old 07-17-2018, 12:37 PM   #1
z28rox
 
Drives: 2015 Camaro Z/28
Join Date: Nov 2016
Location: Out west
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ZL1 ADD ONS is the worst in my opinion

I have purchased a bunch of stuff from these guys and for the most part pretty good quality. However I just purchased a front splitter and rear diffuser for my 2015 Z28. I received both items without any instructions for installation. I have emailed and called them over 15 times and zero response I just do not know what is up? The worst customer service I have ever experienced!!! Beware!!!
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Old 07-17-2018, 01:04 PM   #2
hou30guy

 
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Youtube make it ur best friend

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Old 07-17-2018, 01:59 PM   #3
hammdo
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Just a heads up, they were @ CamaroFest last week and may still be on their way back to CA...

That's a long haul from CA to BG to CA...

-Don
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Old 07-17-2018, 02:06 PM   #4
TooManyProjects
 
Drives: 2012 Camaro 2ss
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So they got your parts in a timely manner...

YOU don’t know to install them.. and you’re mad at a distributor and calling them the worst because they won’t hold your hand?

Welcome to 2018 where you could have had instructions sooner than even making this thread.
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Old 07-17-2018, 02:29 PM   #5
z28rox
 
Drives: 2015 Camaro Z/28
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Quote:
Originally Posted by TooManyProjects View Post
So they got your parts in a timely manner...

YOU don’t know to install them.. and you’re mad at a distributor and calling them the worst because they won’t hold your hand?

Welcome to 2018 where you could have had instructions sooner than even making this thread.
NO not timely at all more like 3 weeks late.
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Old 07-17-2018, 02:30 PM   #6
z28rox
 
Drives: 2015 Camaro Z/28
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Quote:
Originally Posted by TooManyProjects View Post
So they got your parts in a timely manner...

YOU don’t know to install them.. and you’re mad at a distributor and calling them the worst because they won’t hold your hand?

Welcome to 2018 where you could have had instructions sooner than even making this thread.
If you saw the splitter for the Z28 not the SS or Zl1 you would understand my issue...it is even cut wrong.
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Old 07-17-2018, 02:31 PM   #7
z28rox
 
Drives: 2015 Camaro Z/28
Join Date: Nov 2016
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Quote:
Originally Posted by hammdo View Post
Just a heads up, they were @ CamaroFest last week and may still be on their way back to CA...

That's a long haul from CA to BG to CA...

-Don
I thought they might be out of town that is why I emailed them a number of times.
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Old 07-17-2018, 02:34 PM   #8
z28rox
 
Drives: 2015 Camaro Z/28
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Originally Posted by hou30guy View Post
Youtube make it ur best friend

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Not for the Z28 install.
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Old 07-17-2018, 02:39 PM   #9
Elvis66

 
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I just recently ordered some Hardware from them last week and they responded quite quickly to the emails and also delivered items quick
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Old 07-17-2018, 02:59 PM   #10
z28rox
 
Drives: 2015 Camaro Z/28
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Quote:
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I just recently ordered some Hardware from them last week and they responded quite quickly to the emails and also delivered items quick
Thats awesome I wish they would contact me like I said never had this issue before with them.
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Old 07-17-2018, 02:59 PM   #11
hou30guy

 
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It cant be that much harder if ur a diy guy
Quote:
Originally Posted by z28rox View Post
Not for the Z28 install.
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Old 07-17-2018, 03:15 PM   #12
Elvis66

 
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Hopefully they reach out you and fix things
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Old 07-17-2018, 03:38 PM   #13
Rock-It Man
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They sent me some "instructions" on installing the tow hook receiver. Looked like they were drawn by a 4 year old.

I went somewhere else and ordered something else.
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Old 07-17-2018, 04:46 PM   #14
z28rox
 
Drives: 2015 Camaro Z/28
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Originally Posted by hou30guy View Post
It cant be that much harder if ur a diy guy

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I agree...but the way it is cut I think they might have sent me a ZL1 splitter that is why I needed to speak to them to confirm before i start drilling 12 random holes in my OEM splitter.
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