newest top out by gm (6/27/12) and retrofit for early models

[basecar]

Just got the car back, looks good, believe they did a good job. We will see. I was told that the problem with the rubber not holding in the tracks over the back windows was that they needed to crimp the rails to hold the rubber. GM tech supposely worked with them on that. Something everyone needs to look at and check as I found that when they took out the back of the back seat to put inthe top or the rubber in the tracks that there are clips or springs that hold seatback to back and they need to be replaced when seat is taken out as these springs or clips become loose. The top of my back seat was separated from the back top panel at least 1/2 inch and you could see the red frame from between the seat and back. Total they had my car almost 2 weeks. This wasn't cheap for GM for replacement and car rental. My hope is that it is corrected and does not come apart somewhere down the line or far from home, as this could cause alot of problems for the top and inside.

[spikess581]

Originally Posted by cactuseater

Exactly. This is what I got back today after 3 weeks in the shop, of course it didn't leave the dealership. This is a brand new top, they just installed it. DS Quarter just like everyone else, and the cables routed wrong (cut the weatherstripping and ran outside in plain sight). Speechless.

What the hell is wrong with people today? I am not a GM tech but was able to find instructions and pictures on the proper way to install both that locking strip and the cables! Actually I fixed the cable before I found the info. It took 5 min. to figure it out! Is there anyone left in this country that does not have their head up their head up their ass. Now to be fair I rebuilt my 1st car at 12 but I have never had formal training just a little common sense oh yeah I forgot that has been outsourced to China!

[themoneypit]

aww man, mine goes in monday for this newest top replacement... i swear if its not perfect, im driving this car str8 up GMs ass! im so fed up

on a side note, i saw a 370z vert on the highway this afternoon... looked like it could be a potential replacement when gm forks over the 43grand i spent on this car... just sayin

[Drago77]

Originally Posted by themoneypit

thats what i wanted was the second design "kit", but was told they are no longer available, and this 3rd designed top is the only thing they are offering. im with all u guys on the frustration, and complete lack of respect from gm regarding all these tops and leaks, and issues. i was a chevy guy my whole life, and now i cant EVER see me buying another GM product... even if its fixed right, and they replace the water bag (which she never called me back yet), all this begging and back and forth crap is just too much.

Originally Posted by Chevrolet Customer Svc

Please let us know if the dealership did a great job at addressing your vehicle concerns.

Brandon
Chevrolet Customer Service

I've got to say- Starling Chevy in Saint Cloud Fl did an absolutely PHENOMENAL job again.

It actually looks better than new, and so far (although limited top down driving due to rain) no marks, no flood, no waves in the canvas and no exposed wires. If this doesn't fix the problem, its definitely not from a lack if trying by the dealership. Definitely looks good so far.

[pony]

Anyone know what happened to the new top instructions that were posted on this thread? They have disappeared. Anyone have access to them???

[spikess581]

Originally Posted by pony

Anyone know what happened to the new top instructions that were posted on this thread? They have disappeared. Anyone have access to them???

does this help

[Nutbutt]

Hang in there, seems like Drago just got his fixed with a total top replacement ! There is light at the end of the tunnel !

[pony]

Originally Posted by spikess581

does this help

Thanks for the picss. The cable exits through the weatherstriping, but not right at the anchor point.

[95birdible]

Save that quote from him. It could come back to help some of you in the future. A bad top is a bad top. Telling someone it is normal could save GM the cost and labor of a replacement. That could be a lot of coin if enough people by the BS. However, the problem comes from us stating it isn't normal. They tried to give me the run around until I flat out said, buyback or lemon to them. They chose the lesser of 2 evils with a buyback.

[Chevrolet Customer Svc]

Originally Posted by basecar

Just got the car back, looks good, believe they did a good job. We will see. I was told that the problem with the rubber not holding in the tracks over the back windows was that they needed to crimp the rails to hold the rubber. GM tech supposely worked with them on that. Something everyone needs to look at and check as I found that when they took out the back of the back seat to put inthe top or the rubber in the tracks that there are clips or springs that hold seatback to back and they need to be replaced when seat is taken out as these springs or clips become loose. The top of my back seat was separated from the back top panel at least 1/2 inch and you could see the red frame from between the seat and back. Total they had my car almost 2 weeks. This wasn't cheap for GM for replacement and car rental. My hope is that it is corrected and does not come apart somewhere down the line or far from home, as this could cause alot of problems for the top and inside.

Thank you for the update on your vehicle repairs. Please notify us if you have any additional concerns.

Best,
Ashley
Chevrolet Customer Assistance

[basecar]

Well, put the top up today, both sides between the rear window and rear passenger windows had lots of wrinkles, looked very bad. Also in back on both sides, inside, the top material is loose. There also was some other spots (wrinkles) on the top. Not happy, called the dealer to see what's next. I think its time a gm eng got involved in this.........

[pony]

Originally Posted by basecar

Well, put the top up today, both sides between the rear window and rear passenger windows had lots of wrinkles, looked very bad. Also in back on both sides, inside, the top material is loose. There also was some other spots (wrinkles) on the top. Not happy, called the dealer to see what's next. I think its time a gm eng got involved in this.........

X2

[cactuseater]

Originally Posted by basecar

Well, put the top up today, both sides between the rear window and rear passenger windows had lots of wrinkles, looked very bad. Also in back on both sides, inside, the top material is loose. There also was some other spots (wrinkles) on the top. Not happy, called the dealer to see what's next. I think its time a gm eng got involved in this.........

Unbelievable, but true. Welcome to the club.

[SSTOKED]

Originally Posted by basecar

Well, put the top up today, both sides between the rear window and rear passenger windows had lots of wrinkles, looked very bad. Also in back on both sides, inside, the top material is loose. There also was some other spots (wrinkles) on the top. Not happy, called the dealer to see what's next. I think its time a gm eng got involved in this.........

So far an engineer alongside a service tech on my car has been the norm starting with the water bag. So far so good. The new water bag fixed the leaks. An engineer is arriving tomorrow to work with my dealer on the top retrofit. As you can imagine I am very anxious.