Onstar to the rescue NOT

[wayne watson]

not sure about 2010-13 but mine has a setting that will not allow it to lock if the fob is in the car so i have no use really to have onstar

[Ruebernard]

Originally Posted by ratfinkharley

Police: "Freeze. Put your hands up!"
OP: "But if I freeze, I can't put my hands up."

I personally don't think OnStar is worth the money. The navigation was no better than my smartphone app. The diagnostic feature should be free; it is a lead generator for your local dealership. The unlock feature is nice, but not worth a monthly subscription fee. The crash notification could be a lifesaver in certain circumstances. But given the infrequency of a crash event, I think it should be a free customer service.

I like free just as much as the next guy, but who is gonna pay the folks that man the On Star call center? How are the people who dispatch emergency vehicles, the people who unlock your car going to make a living? As for the diagnostics....signals are sent from and to a satellite to bring you vehicle systems information. You think GM should pay for that? Really? The days of big companies=deep pockets are long gone. tack on another $2500-$3000 to the purchase price of the vehicle and now you have free OnStar!!!!

[Majic]

Remote Link is free for 5 years...no subscription needed. Down load the app and unlock your own doors. On '15's BASIC OnStar is free for five years.

Otherwise....you screw up...it is YOUR FAULT!!!.

[Angrybird 12]

Originally Posted by wayne watson

not sure about 2010-13 but mine has a setting that will not allow it to lock if the fob is in the car so i have no use really to have onstar

I think that setting is just if the key is in the ignition, it wouldn't know if you left it in the trunk.

[wayne watson]

Originally Posted by Angrybird 12

I think that setting is just if the key is in the ignition, it wouldn't know if you left it in the trunk.

the doors will not lock, even open with me standing between the door and the body with the key in my hand

[Chevy_cowboy]

onstar is a bit like insurance. You don't call an insurance company after your accident or heart attack and sign up for service hoping they'll cover your existing bills. You sign up before you need it.

[Angrybird 12]

Originally Posted by wayne watson

the doors will not lock, even open with me standing between the door and the body with the key in my hand

It's because your door is open. Throw the keys in the seat and shut the door, in about 15 seconds the door will lock if you have already pushed the lock button.

[mbowen89]

Originally Posted by Red2014SS

Looks like it is only good for 5 years on 2014+ models.. here is a link to a GM press release..

http://media.gm.com/media/us/en/gm/n...-link-app.html

Yeah, I'm lucky, I bought a 2014, and get 5 years of remote start via the app, etc!

[wayne watson]

Originally Posted by Angrybird 12

It's because your door is open. Throw the keys in the seat and shut the door, in about 15 seconds the door will lock if you have already pushed the lock button.

never tried it, i will when i get time and get back, thanks either way, now im dying to know. we have cars at work that will unlock when you touch the handle

[Angrybird 12]

Originally Posted by wayne watson

never tried it, i will when i get time and get back, thanks either way, now im dying to know. we have cars at work that will unlock when you touch the handle

Have you noticed when you try to lock it with the door open it dings twice? That is the delay lock feature.

Page 2-9 ov the 2014 owners manual

[wayne watson]

no, but i can tell you angry bird, i just went and hit the lock button with key in the seat, waited 5 minutes and nothing. also, key in the trunk, locked door and waited, never locked. and mine is set not to make dings

[ratfinkharley]

Originally Posted by Ruebernard

I like free just as much as the next guy, but who is gonna pay the folks that man the On Star call center? How are the people who dispatch emergency vehicles, the people who unlock your car going to make a living? As for the diagnostics....signals are sent from and to a satellite to bring you vehicle systems information. You think GM should pay for that? Really? The days of big companies=deep pockets are long gone. tack on another $2500-$3000 to the purchase price of the vehicle and now you have free OnStar!!!!

A base OnStar package is $240 a year. If it was included in the purchase price and only for the original owner, the cost would be far less than $2000.

That aside, if the diagnostic feature alerts the local dealer and the owner gets the work done there, should the owner get a discount? After all, it is a revenue generating lead for the dealership for which they pay nothing.

GPS units uses satellite signals, but don't charge an ongoing fee.

Lock out service done per transaction makes sense. Can be automated with no call center cost. Obvious infrastructure cost needs to get recouped.

Without getting too much into call center management, GM probably could handle the incremental volume of crash events. Or meld the cost into the purchase price. The level of occurance must be low, so the aggregated cost is low.

[Angrybird 12]

Originally Posted by wayne watson

no, but i can tell you angry bird, i just went and hit the lock button with key in the seat, waited 5 minutes and nothing. also, key in the trunk, locked door and waited, never locked. and mine is set not to make dings

I see now, you have the anti lockout on, but not the lock delay.
Sorry my mistake.

[wayne watson]

Originally Posted by Angrybird 12

I see now, you have the anti lockout on, but not the lock delay.
Sorry my mistake.

Is this new or have they been that way? If, who needs onstar