Great Customer Service by AAC!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

mbenci6508 · 10-29-2013, 11:32 AM

Just wanted to say how pleased I am with AAC and there service. I know there are a lot of negative reviews out there but I have spent over 3000$ in the last month or so with only one issue and it was taken care of immediately. I had ordered the Oracle reverse lights but they didn't work when I installed them in my Camaro. I sent them back for an exchange and Sandy was more than helpful trying to fix the problem but they worked at your warehouse so I was thoroughly confused why they didn't work on my car. Sandy told me an exchange wouldn't solve the issue because the lights I sent back worked and offered me the lights back or a refund. I chose the refund only because I didn't know if I would have the same issue again. However I also order the side markers and custom headlights with halo rings and they look AMAZING!! I understand that people can have an off day or a bad experience but I just don't understand all the bashing going on against AAC. all of the interactions I have had with them have been positive and I will continue to be a customer for a long time.

ZL1 Spoked · 10-29-2013, 08:20 PM

Damn.. way too much wasted on aac crap..

SinisSick · 10-30-2013, 12:59 AM

This seems scripted lol

10-29-2013, 11:32 AM	#1
mbenci6508 Drives: 2012 LS Join Date: Oct 2013 Location: Charleston, SC Posts: 3	Great Customer Service by AAC!! Just wanted to say how pleased I am with AAC and there service. I know there are a lot of negative reviews out there but I have spent over 3000$ in the last month or so with only one issue and it was taken care of immediately. I had ordered the Oracle reverse lights but they didn't work when I installed them in my Camaro. I sent them back for an exchange and Sandy was more than helpful trying to fix the problem but they worked at your warehouse so I was thoroughly confused why they didn't work on my car. Sandy told me an exchange wouldn't solve the issue because the lights I sent back worked and offered me the lights back or a refund. I chose the refund only because I didn't know if I would have the same issue again. However I also order the side markers and custom headlights with halo rings and they look AMAZING!! I understand that people can have an off day or a bad experience but I just don't understand all the bashing going on against AAC. all of the interactions I have had with them have been positive and I will continue to be a customer for a long time.

10-29-2013, 08:20 PM	#2
ZL1 Spoked Drives: Camaro ZL1 Join Date: Aug 2012 Location: CA Posts: 1,131	Damn.. way too much wasted on aac crap.. __________________ -2013 Camaro ZL1-Black Stripe Package-Ambient Light Kit-Subwoofer Package-Sunroof-Suede Package-NAV MYLINK-MANUAL BABY-Dual Vented Fenders-Exposed Carbon Fiber Insert -Black 10 Spoke Wheels 604 RWHP 602 LBS/TQ

10-30-2013, 12:59 AM	#3
SinisSick Account Suspended Drives: 2010 ss Join Date: Jul 2013 Location: NorCal Posts: 629	This seems scripted lol