Dealership almost destroyed my car - Page 4 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

joes407 · 04-29-2011, 09:08 PM

please tell me this wasnt courtesy by airport.

INTIMIDAT3R · 04-30-2011, 10:07 AM

Quote:

Originally Posted by ABM/IOM

He calls me right back and asks me if i can get the car back to the dealership immediately. I say sure, as soon as i tighten all the bolts up at least enough to get me there without getting killed!

Why didn't you just say, "Bulls**t, you send a @#$%ing flatbed and come get it!!!"

Now they can try and say you loosened the bolts or whatever else they can think up to deny any liability.

ABM/IOM · 04-30-2011, 10:22 AM

Intimidator, i had taken digital pics of everything and e-mailed it to the dealer before i tightened anything. I'm a tech myself so i knew i could safely tighten everything and drive it back to them.

ABM/IOM · 04-30-2011, 10:22 AM

It was not Courtesy

Chevrolet Customer Svc · 05-02-2011, 10:42 AM

ABM/IOM, I am very sorry to hear about the issues you've had with the service at the dealership. If you would like you can lodge a formal complaint against the dealership through our Customer Assistance team. I can setup a case for you so that you can get it all taken care of. I hope this helps and I hope your new dealership takes much better care of your vehicle.

Jeff Morris, Chevrolet Customer Service

Skyblu · 05-02-2011, 10:56 AM

was it Jon Hall in Daytona or Starling in DeLand because they both suck!!! I had issues with both and will NEVER take my car back to either one!! Hope you get your satisfaction because that is ridiculous to offer two free oil changes for what they did.

DS1937 · 05-02-2011, 11:33 AM

Why is it nearly impossible to find a reliable servicing Dealer? I have dealt with many dealers over the years and I can say there isn't one I would feel comfortable recommending service wise. That includes Nissan, Ford and Chevrolet. To me, going back to the dealer is a last resort, it semms like they couldn't care less about the car you just paid $35,000+ for once you took delivery. Before the sale was final, they all bragged about how great thier service department was!

600hp-lpe · 05-02-2011, 11:40 AM

sounds like your car won't be rusty underneath with all the oil that's been spilled under there...

Bummer to hear.

ABM/IOM · 06-21-2012, 02:49 PM

Quote:

Originally Posted by TooCool5

X 5 I could tell you stories also. I usually do it my self If must have work done I stay with the car and do it by appointment. Then I request a trusted tech and tell him how I want it done.

UPDATE. I now found a master tech at a new dealership i go to that i request every time i go there for service. He does a great job every time and i always get my car back clean.
I even bought a new traverse from them.

2001ragtop · 06-21-2012, 04:12 PM

thanks for the update. Please keep this post going by responding to it every 14 months.

Alarick · 06-21-2012, 04:29 PM

How did I know you where in Florida before I even opened this thread...

Glad you got it resolved though.

mcbeth15 · 06-21-2012, 04:47 PM

Wow! Two free oil changes! If they had killed your wife would you get three?

camaroimpalabob · 06-21-2012, 05:51 PM

Quote:

Originally Posted by ABM/IOM

UPDATE. I now found a master tech at a new dealership i go to that i request every time i go there for service. He does a great job every time and i always get my car back clean.
I even bought a new traverse from them.

what dealer i live in orlando

tomlink · 06-21-2012, 06:14 PM

Quote:

Originally Posted by Scrappy Doo

The only other thing is the dealer should have sent a tow to pick up your car and bring it back and not expect you to drive it back there.
.

This

05-02-2011, 11:33 AM	#49
DS1937 DS1937 Drives: 2SS/RS M6 Join Date: Jul 2009 Location: Long Island, New York Posts: 286	Why is it nearly impossible to find a reliable servicing Dealer? I have dealt with many dealers over the years and I can say there isn't one I would feel comfortable recommending service wise. That includes Nissan, Ford and Chevrolet. To me, going back to the dealer is a last resort, it semms like they couldn't care less about the car you just paid $35,000+ for once you took delivery. Before the sale was final, they all bragged about how great thier service department was! __________________

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04-29-2011, 09:08 PM	#43
joes407 Drives: 2014 ZL1m6 red hot #569 Join Date: Dec 2009 Location: florida Posts: 2,422	please tell me this wasnt courtesy by airport.

04-30-2011, 10:22 AM	#45
ABM/IOM Drives: aqua blue ls and inferno orange ss Join Date: Feb 2010 Location: Florida Posts: 216	Intimidator, i had taken digital pics of everything and e-mailed it to the dealer before i tightened anything. I'm a tech myself so i knew i could safely tighten everything and drive it back to them.

05-02-2011, 10:42 AM	#47
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	ABM/IOM, I am very sorry to hear about the issues you've had with the service at the dealership. If you would like you can lodge a formal complaint against the dealership through our Customer Assistance team. I can setup a case for you so that you can get it all taken care of. I hope this helps and I hope your new dealership takes much better care of your vehicle. Jeff Morris, Chevrolet Customer Service

05-02-2011, 10:56 AM	#48
Skyblu Drives: 2010 Aqua blue 2SS/RS M6 Join Date: Jul 2009 Location: Florida Posts: 993	was it Jon Hall in Daytona or Starling in DeLand because they both suck!!! I had issues with both and will NEVER take my car back to either one!! Hope you get your satisfaction because that is ridiculous to offer two free oil changes for what they did.

05-02-2011, 11:40 AM	#50
600hp-lpe Drives: 2010 Join Date: Jul 2009 Location: NH Posts: 4,788	sounds like your car won't be rusty underneath with all the oil that's been spilled under there... Bummer to hear.

06-21-2012, 04:12 PM	#52
2001ragtop Drives: V8 american car Join Date: Aug 2006 Location: Dallas, Tx Posts: 1,417	thanks for the update. Please keep this post going by responding to it every 14 months.

06-21-2012, 04:29 PM	#53
Alarick Drives: 2010 IOM 2SS Join Date: Apr 2008 Location: Coral Springs Florida Posts: 357 View My Garage	How did I know you where in Florida before I even opened this thread... Glad you got it resolved though.

06-21-2012, 04:47 PM	#54
mcbeth15 Drives: '11 RS 2LT IBM Join Date: May 2012 Location: Havre de Grace, MD Posts: 673	Wow! Two free oil changes! If they had killed your wife would you get three?