At what status do you get a TPW?

[NightmareSS]

my dealer just txted me today and told me im at 2500...not 3000 but close...what do u guys think the chances are of me getting my car by july 24th being they are making over 400 a day now and adding the saturday overtime...but also the week they are taking off sometime in july?

[AZ2010SS]

Just called the 866 # and got a TPW of June 8th!!

[Lee9710]

Originally Posted by Sandi2010

Where did you order from? I am in Fayetteville and ordered back in October. My sales rep has no clue about event codes, but I was able to find out I was at 3000 from one of the members on here offering to look at them last Friday for that day only.

I actually ordered in Sterling, VA. I have alot of family there and was able to get a spot in the original allocation. I put an order in Fayetteville but the dealer over sold their guide number by like 20 or 30. Reed-Lallier is charging way over MSRP. Fayetteville is so messed up to me. We buy all of our new cars either out of city or out of state.

[RottNCrzy]

Got No TPW either and my car will be here next week... if you are not in canada you are not going to get one... If they tell you something i would not believe them. Just sit and wait a Vin will come. I don't wanna see everyone getting excited for nothing. UCF is right with his quote...

[Gameover]

Originally Posted by Lee9710

I've searched around for the answer but couldn't find it so far. I ordered on May 8th, moved to 2000 on May 26th, and then to 3000 on May 28th. I called the GM customer service line this morning and they said I had a TPW of June 29th. I know these haven't been reliable as of late, I'm still extremely excited anyways, but does this mean I have moved from 3000 or am I still there? The GM rep had no idea about status codes or anything when I asked her. Thanks in advance for helping.

Sorry, a little off thread, but I would like to know phone number for customer service. I'm at 3000, but don't know my TPW. Thanks!

[RottNCrzy]

you will not get a TPW yuor next step should move you to 3400 should be within 30 days look at everyones sigs. that will give you a good timeframe but here is the number if you wanna get no answer 1-866-790-5700

[Gameover]

Originally Posted by RottNCrzy

you will not get a TPW yuor next step should move you to 3400 should be within 30 days look at everyones sigs. that will give you a good timeframe but here is the number if you wanna get no answer 1-866-790-5700

OK, thanks! I learned something today.

[Sandi2010]

Originally Posted by Lee9710

I actually ordered in Sterling, VA. I have alot of family there and was able to get a spot in the original allocation. I put an order in Fayetteville but the dealer over sold their guide number by like 20 or 30. Reed-Lallier is charging way over MSRP. Fayetteville is so messed up to me. We buy all of our new cars either out of city or out of state.

I went through Powers Swain .. did not like the 2K deposit requirement at Reed Lallier and no MSRP guarantee. So, fingers are crossed that Powers Swain does me right after all this waiting for the car.

[KBearZ28]

I am so frustrated! As some of you guys might know I am a salesman at Chevy dealer.I have sold a few members of this board their 5th Gens. I have been trying to get a TPW for weeks now for a customer of mine. I keep checking Order Work Bench and calling the DBC "aka Don't Bother Calling" I keep getting the response, "We are not currently giving out TPWs on Camaro" In fact they tell me there is a TPW on the car but they just won't tell me what the dates is. The car I am calling about is in fact at 3300 scheduled for production. So I read this post and decide to call GM Customer Service in behalf of my customer. After being on hold for the first 20 min I get bounced to someone else. They tell me that they can’t help me....GRRR. So I ask to speak to a supervisor. They tell me since I am a dealer they can’t help me. They tell me to call the DBC Dealer Business Center. I am about ready to explode at this point. I ask her "So If I was the customer you would be willing to help me out?" Her response in very broken English "Yes sir I would, but you are a dealer" I respond "I am calling on behalf of a customer, trying to help him out" Her response "I am sorry sir" At this point I was on the phone for over 30 mins on and off hold. I am sorry to rant guys, but I am upset because I want to give my customers as much info as I can and to make sure they are 100% completely satisfied.
So good luck getting those TPWs!!!

Kevin

[KBearZ28]

Update...

I called the DBC the Dealer Business center for I bet the 10th time of the past month. I beg them for a TPW I explain to them what just happened. I must admit I was a little dramatic and aggressive with them. It paid off!!!! I got a TPW for my customer!

Kevin

[franknbeans]

Originally Posted by DevilKnightFalcon

My dealer has said that they have not been receiving TPWs for the Camaro. A TPW of a month after you went to 3000 seems like kind of a long time. My dealer said that on their cars that they have already received they were built within about 10 business days of going to event code 3000.

LOL.. look at my sig... longer than 10 days.

[NightmareSS]

Originally Posted by KBearZ28

I am so frustrated! As some of you guys might know I am a salesman at Chevy dealer.I have sold a few members of this board their 5th Gens. I have been trying to get a TPW for weeks now for a customer of mine. I keep checking Order Work Bench and calling the DBC "aka Don't Bother Calling" I keep getting the response, "We are not currently giving out TPWs on Camaro" In fact they tell me there is a TPW on the car but they just won't tell me what the dates is. The car I am calling about is in fact at 3300 scheduled for production. So I read this post and decide to call GM Customer Service in behalf of my customer. After being on hold for the first 20 min I get bounced to someone else. They tell me that they can’t help me....GRRR. So I ask to speak to a supervisor. They tell me since I am a dealer they can’t help me. They tell me to call the DBC Dealer Business Center. I am about ready to explode at this point. I ask her "So If I was the customer you would be willing to help me out?" Her response in very broken English "Yes sir I would, but you are a dealer" I respond "I am calling on behalf of a customer, trying to help him out" Her response "I am sorry sir" At this point I was on the phone for over 30 mins on and off hold. I am sorry to rant guys, but I am upset because I want to give my customers as much info as I can and to make sure they are 100% completely satisfied.
So good luck getting those TPWs!!!

Kevin

sucks..but if it makes u feel any better ur a good guy/dealer

[tcslc]

Originally Posted by KBearZ28

Update...

I called the DBC the Dealer Business center for I bet the 10th time of the past month. I beg them for a TPW I explain to them what just happened. I must admit I was a little dramatic and aggressive with them. It paid off!!!! I got a TPW for my customer!

Kevin

And I just got off the phone with Kevin - thanks so much for the great info! For me, and I suppose most of us, it's not about holding GM to the fire that the car must be built on day X, it's a matter of just keeping your customers informed who want to be informed.

Kevin, aka KBearZ28 who works for John Sauder Chevrolet in Ephrata PA, is bar none the best salesman I've had the pleasure of doing business with. He's one of the most enthusiastic and genuine salesmen out there, and I have to say "Thank You!" for your perseverance in getting me the TPW and continually keeping me informed!

If anyone reading this thread is interested in working with a top notch dealer, Kevin still has allocation for orders and has a beautiful SIM 2LT/RS on the way that's not yet spoken for!

[BryGo]

Originally Posted by Lee9710

Looks like the GM CS line actually has some info my dealer doesnt have. Just called my dealer and they didnt give me a TPW and told me I was still at 3000. They also told me it could change this week and to call them back on Friday. Maybe GM is stepping up their customer service now. I would think we would be the same chrisinlittlerock, we both made 2000 and 3000 on the same day. The GM lady told me it could be sooner because of the production ramp up.

I'm at about the same as you two as well....