All order status requests in here (up to status 3800). List of Order Status Codes.

[mikeec]

Becky,
Any idea why a vehicle would be bayed twice? I was bayed on 2/08 and then again on 2/21.

[JoeP@TeamBeckyD]

Originally Posted by mikeec

Becky,
Any idea why a vehicle would be bayed twice? I was bayed on 2/08 and then again on 2/21.

Could be Quality control or stripes
Those are the usual suspects

[baup5f]

Originally Posted by BeckyD@RodgersChevrolet

I show 1100 as of 2/16 Are you sure
this is the right order #?

Yup, I just ordered last week but was hoping for some fast movement. I guess I'll just sit here and wait like a good boy.
Thanks,
Brett

[mikeec]

Thanks, hoping it was the stripes!

[panther2469]

Originally Posted by dlmxyz

Looks like mine has left the plant, maybe.

Anyone found a way to find specific autorack railcar number and train schedule info?

12/15/2010 - (1102) Order Entered via Web
12/15/2010 - (1100) Order Placed at Dealership
01/03/2011 - (2000) GM Dealer used allocation to place order into production
01/04/2011 - (2500) Order pulled to the production system
01/04/2011 - (3000) Order accepted by production control.
02/05/2011 - (3100) Order available to sequence.
02/05/2011 - (3300) Order Scheduled for Production
02/09/2011 - (3400) Order Broadcast (Internal Plant Paperwork Order Produced)
02/16/2011 - (3800) Order produced and vehicle is being prepared for shipping.
02/16/2011 - (4000) Vehicle available to ship
02/16/2011 - (4104) Bailment Invoice Created (vehicle is about to leave plant property).
02/16/2011 - (4B00) Your car is bayed and is waiting for transportation by Truck, Rail or transfer to vendor
02/18/2011 - (4200) Shipped (Vehicle is shipped to the dealer or point of delivery)
02/18/2011 - (4B00) Your car is bayed and is waiting for transportation by Truck, Rail or transfer to vendor
02/21/2011 - (4106) Bailment Released (vehicle has left plant property).
02/21/2011 - (4150) Invoiced (Order is invoiced to the dealer)

Your dealer needs to call GM Dealer Business Center and get the railcar#. Here is the info you will need to track it,

CSX is everything east of the mississippi
Up is everything west of the mississippi

But they all start out on CSX so once they have it in there system they will follow it all the way.

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

[FancyLaces]

Would love to get a status on PKVRFG. Thanks in advance.

[BOOGIE]

While your in there

[enehrt]

Becky
Could you check PKDCNV it is my TPW week and I am getting excited.
Thank you
Eric

[groetman]

Becky,
My order number is PMMF14.
2 convertibles have been ordered by my dealership. I am next in line, is there anyway to estimate when my dealer will get it's next allotment?

Thanks Glen

[rainey85]

Originally Posted by daddymike

Good Morning and Good News. GMConnect says my status moved to 4B00 and I have a VIN #63871. modawg2k, how about you?? Good news also???

Whoop Whoop!! It's about time!! Congrats!!!!

[JoeP@TeamBeckyD]

Originally Posted by FancyLaces

Would love to get a status on PKVRFG. Thanks in advance.

Nothing yet but this
is the big week

[JoeP@TeamBeckyD]

Originally Posted by BOOGIE

While your in there

You are a special case Will
make another call for you tomorrow

[JoeP@TeamBeckyD]

Originally Posted by enehrt

Becky
Could you check PKDCNV it is my TPW week and I am getting excited.
Thank you
Eric

This is the big week Eric

But no VIN yet

Any day now

[FancyLaces]

Thanks, Becky. You ROCK!!!