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Old 06-10-2014, 08:20 PM   #1
VanquisherSS
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East Coast Supercharging - My Review

And before someone thinks I'm just going out and bashing well let me give you a little backstory. ECS had built a camaro for me which some of you may or may not have seen.

http://www.camaro5.com/forums/showthread.php?t=190598

When I picked up the car on March 28th from ECS after the tune I immediately knew something was wrong with the boost gauge dropping to 0 and getting errors.

Without boring everyone I had to go back and forth on emails from March 28th to June 5th until I got re-tuned at RPM. I went out of my way to do research on issues since I was getting nowhere with them and even going to get my codes read at cadillac. I had gotten 0 resolution from them the entire time and honestly just a lot of excuses and lies. To me after the great success I have had with them it was very disappointing to have gotten this level of service from them. Frankly the car ran poorly everywhere but WOT which still even left something to be desired.

I posted a video on instagram of the car getting dynoed. Funny thing is they then reached out to me after weeks of silence to ask if the car got fixed LOL. Nice. Long of it short to rectify the issue I asked for a refund on my tune for the frankly unacceptable state of the tune and service. No response since. Moving on....the issues:

I'll start from the top I guess.

1.) The service vehicle error and the codes I posted up. I sent an email to ECS telling them to check my overboost values(like i should be the one doing that). Was told that wasn't the issue. Well it was the values were set to bone stock which is why like clockwork at a boost > stock it threw errors. The worst part is I was told this was "normal" for the boost gauge to go to 0. Its not normal since my car doesn't do it now nor does any other V or ZL1 i've seen do that. It pegs at 15 and stays there.

2.) Front O2s were doing something very strange I believe pulling fuel out, i don't honestly remember. All I know it was commanding 10.0 AFR. The tune was so rich frankly Fran at RPM wouldn't even make a full pull on the dyno. You can see that in the dyno (Red graph)

3.) Driveability - I had a shit load of backfiring which as you can see was from running no cats and being insanely rich makes sense. I was told that was normal as well. Well after my re-tune I can say that it does not happen anymore. Yes I get a crackle and what not but thats to be expected. On and off throttle had a bunch of hesitations and felt way down on power around town.

4.) Trans Tune - Long of it short it was never done and had to be done by Fran @ RPM. Car drives amazing now.

Here's the dyno sheet. Pay attention to how much power I picked up almost everywhere in the RPM band from it actually being at the correct AFR and tuned right.


Last edited by VanquisherSS; 06-10-2014 at 10:00 PM.
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Old 06-23-2014, 05:39 PM   #2
VanquisherSS
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Bumpin this back up with an update. Shortly after the re-tune and finding out how incredibly rich it was I swapped out the plugs. I had a midrange stumble and poor accelerate partial throttle especially when getting into a few lbs of boost.

Only 4K miles on these plugs, basically all the damage done by running way too rich. Swapped to new plugs all is well. To date I have spent over $1000 dollars fixing what was not right. Trust me all the plugs are like this if not some worse.

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Old 06-24-2014, 11:01 AM   #3
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Damn, that's crazy and very unprofessional of ECS. Glad Fran got you squared away!
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Old 06-25-2014, 09:50 AM   #4
VanquisherSS
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Quote:
Originally Posted by bhillakaiceberg View Post
Damn, that's crazy and very unprofessional of ECS. Glad Fran got you squared away!
Fran and crew are great. It's just funny all the BS they fed me over almost 2 months. Fran cleared it up in a few hours.

Really and truly the most alarming thing is being told that everything was normal when it wasn't. That is the reason I will not be back. I can't trust that if they told me my car ran great that is really does.
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Old 06-25-2014, 01:03 PM   #5
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Glad Fran/RPM got it fixed; they did right by me under some unique circumstances (RPM that is) .. I know of a handful of people that have either had work done or explored ECS as an option including myself. The response times and follow up seems to be poor, and unless you're dropping some big bills on a major build (or their specific product) you're really not high on the priority list. IMO.
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Old 06-30-2014, 05:09 PM   #6
VanquisherSS
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Quote:
Originally Posted by BooSSted View Post
Glad Fran/RPM got it fixed; they did right by me under some unique circumstances (RPM that is) .. I know of a handful of people that have either had work done or explored ECS as an option including myself. The response times and follow up seems to be poor, and unless you're dropping some big bills on a major build (or their specific product) you're really not high on the priority list. IMO.
Point and case on the responsiveness here lol.
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