"Chevrolet Quality" is an oxymoron - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

trcsr · 10-12-2014, 07:40 PM

I have been very disappointed in the quality of components and workmanship on my '13 2LT/RS. In the 15 months that I have had it I have had to make about 10 visits to the dealer for repairs due to problems. Most of the problems have required 3 or 4 trips to get repaired and two have made 7 and 8 trips, and with the 8th trip I am not sure yet if the problem has been solved. I had to get Chev. Customer Technical Support involved and when that didn't do the job, I got an Executive Office assistance involved. After that I got closest to a solution that I have got in the past. And, as I said, I am not sure at this point if the problem is really solved. So far it appears that it has been corrected, but it was no intermittent problem and I have not been able to use the car enough to be convincing that things have been resolved. What has your experiences been in regards to quality of your Camaro?

classicrockr · 10-12-2014, 07:44 PM

Well, WHAT were the problems?

CCMADONNA · 10-12-2014, 07:44 PM

same as OP.

Homer2 · 10-12-2014, 07:47 PM

Quote:

Originally Posted by classicrockr

Well, WHAT were the problems?

I've had the fairly common climate controls issue - other than that, for the three months and approx. 16,000 KM put on it.. we be good.

Evergreen6 · 10-12-2014, 07:49 PM

Quote:

Originally Posted by trcsr

I have been very disappointed in the quality of components and workmanship on my '13 2LT/RS. In the 15 months that I have had it I have had to make about 10 visits to the dealer for repairs due to problems. Most of the problems have required 3 or 4 trips to get repaired and two have made 7 and 8 trips, and with the 8th trip I am not sure yet if the problem has been solved. I had to get Chev. Customer Technical Support involved and when that didn't do the job, I got an Executive Office assistance involved. After that I got closest to a solution that I have got in the past. And, as I said, I am not sure at this point if the problem is really solved. So far it appears that it has been corrected, but it was no intermittent problem and I have not been able to use the car enough to be convincing that things have been resolved. What has your experiences been in regards to quality of your Camaro?

My car had a sticker of $24k and I paid a lot less. The quality feels fine for what I paid, so no complaints here!

Z28bryan · 10-12-2014, 07:54 PM

Details please...

Sent from my iPhone using Tapatalk

ChocoTaco369 · 10-12-2014, 08:00 PM

I have always been impressed by how high quality these cars are. Rock solid build quality compared to previous generations. If you're not going to elaborate, the OP kind of sounds like a drive-by troll. Just saying.

trcsr · 10-12-2014, 08:03 PM

Quote:

Originally Posted by classicrockr

Well, WHAT were the problems?

Weatherstripping on pass. door falling out. pushed back in 3 times and then replaced.

BCM bad. Affected the remote control and the TPMS. Took 7 trips to get fixed. Told it was a bad wire.

Trim on bottom of pass. door sill plate 3 trips to get fixed.

Intermittently the top would not go down. I would get a message either "Battery low; top disabled" or "Top no latched". Engine was running and the voltmeter showed proper voltage. Took 8 trips to get fixed, maybe.

Front end alignment out of range on one setting.

When met with selling dealer about all the problems and the number of trips required to get them fixed his first response was "Well, GM is not going to buy the car back!". I had never suggested or even hinted at that. I would have thought that a concerned dealer would have at least started his reply with something like "I am sorry that you are having so many problems. We will try to get them fixed." Later I found tha under NC Lemon Law I may have had a case for GM buying the car back, but that is not what I want. I got the car outfitted the way I wanted and am happy with it, when there are no problems.

GVA 45TH 2SS · 10-12-2014, 08:13 PM

Sorry you are having issues.
I think its more of a dealer issue. I have found that I get better service from a GMC/Cadillac dealer in my area.
Even if you have tried another dealer for service keep looking there are good competent ones out there.

jshaf · 10-12-2014, 08:14 PM

have had two 5th gen camaros, a 2010 1LT and a 2011 2SS. a trim piece that would pop off that was replaced under warranty and a battery replacement which is normal. other than that the car(s) have been exceptional. over 4 years of ownership and no real complaint for me!

enzia35 · 10-12-2014, 08:42 PM

Lemon law?

RJT Impala · 10-12-2014, 08:46 PM

Quote:

Originally Posted by GVA 45TH 2SS

Sorry you are having issues.
I think its more of a dealer issue.

Even if you have tried another dealer for service keep looking there are good competent ones out there.

Agree with this. No car manufactured is 100% perfect, but the approach of the servicing dealer can make all the difference in the world. Unfortunately, customer service is only a phrase in most businesses anymore. Try another dealer for service.

JantzenOKC · 10-12-2014, 08:48 PM

2 years and 30,000 miles not one problem except a little sunroof rattle but it's not bad enough to risk taking to the dealer lol. I think the quality is very high on these cars, but there will always be some bad ones.. it worries me a little that the 6th gen is being built in detroit. I'm not sure the quality will be as good as the Oshawa plant.

Tara Martin · 10-12-2014, 09:12 PM

I've only had one problem of note for warranty, but I haven't taken it in yet. I searched the forum and couldn't find anyone else with this complaint; it's weird. When I pull the WW stalk towards me to spray the windshield washer, the wipers go into high speed mode (only while I have the stalk pulled back to spray.) Conversely, when I go to high speed wipers, it spray windshield washer solution. I haven't used high speed a lot, but I imagine it would run the fluid out and eventually burn the motor out. It's unnerving to go to high speed wipers and get soapy solution complicating your vision suddenly.

Anyone else heard of this?

Thanks,

Tara

10-12-2014, 07:40 PM	#1
trcsr Drives: 2018 2LT/RS Conv Join Date: Jun 2013 Location: Wilmington NC Posts: 317	"Chevrolet Quality" is an oxymoron I have been very disappointed in the quality of components and workmanship on my '13 2LT/RS. In the 15 months that I have had it I have had to make about 10 visits to the dealer for repairs due to problems. Most of the problems have required 3 or 4 trips to get repaired and two have made 7 and 8 trips, and with the 8th trip I am not sure yet if the problem has been solved. I had to get Chev. Customer Technical Support involved and when that didn't do the job, I got an Executive Office assistance involved. After that I got closest to a solution that I have got in the past. And, as I said, I am not sure at this point if the problem is really solved. So far it appears that it has been corrected, but it was no intermittent problem and I have not been able to use the car enough to be convincing that things have been resolved. What has your experiences been in regards to quality of your Camaro?

10-12-2014, 07:44 PM	#3
CCMADONNA Drives: 2014 SW 2SS/RS Join Date: Jun 2014 Location: So Cal Posts: 1,681 View My Garage	same as OP. __________________ 2014 2SS/RS VERT L99 SUMMIT WHITE AIRAID CAI BORLA ATAK CAT-BACK EXHAUST ELITE ENGINEERING CATCH-CAN RANGE AFM-DELETE MODULE HUPER OPTIK 40 CHROME PEDALS PREMIUM FLOOR MATS PREMIUM CARGO MAT DEDICATED 32GB iPHONE HD[/I][/B][IMG][/IMG]

10-12-2014, 07:54 PM	#6
Z28bryan Drives: 2014 Camaro 1LS Join Date: Jul 2008 Location: Ft. Walton Beach, FL Posts: 162	Details please... Sent from my iPhone using Tapatalk __________________ 1981 Camaro Z28 (SOLD), 1987 Camaro (SOLD) 2000 Camaro (SOLD), 2002 Camaro Z28 (SOLD) ----------------- 2014 Camaro -----------------------

10-12-2014, 08:00 PM	#7
ChocoTaco369 145lb Powerlifter Drives: 2013 Camaro 2SS RS LS3 Join Date: Jan 2014 Location: Conshohocken, PA Posts: 1,146	I have always been impressed by how high quality these cars are. Rock solid build quality compared to previous generations. If you're not going to elaborate, the OP kind of sounds like a drive-by troll. Just saying. __________________

10-12-2014, 08:14 PM	#10
jshaf Montani Semper Liberi Drives: 2011 Black 2SS/RS w/ IOM stripes Join Date: Feb 2010 Location: Masontown, WV Posts: 4,841	have had two 5th gen camaros, a 2010 1LT and a 2011 2SS. a trim piece that would pop off that was replaced under warranty and a battery replacement which is normal. other than that the car(s) have been exceptional. over 4 years of ownership and no real complaint for me! __________________ Stainless Works 1 7/8 Long Tude Headers, Stainless Works High Flow Cats, Stainless Works Retro Chambered Catback, Z/28 Air Intake, RDP Tuned, FR41 Chrome Rims, 1100W stereo, 35% Tint

10-12-2014, 07:44 PM	#2
classicrockr Pills are for Pansies Drives: 2023 2SS Red Hot Vert Camaro Join Date: Jul 2008 Location: Citrus Springs FL Posts: 1,296	Well, WHAT were the problems?

10-12-2014, 08:13 PM	#9
GVA 45TH 2SS KNGTFALL Drives: 2012 2SS 45th edition Join Date: Aug 2012 Location: (Near) Charlotte, NC Posts: 1,533	Sorry you are having issues. I think its more of a dealer issue. I have found that I get better service from a GMC/Cadillac dealer in my area. Even if you have tried another dealer for service keep looking there are good competent ones out there.

10-12-2014, 08:42 PM	#11
enzia35 Drives: '16 Garnet Red 1SS Join Date: Mar 2014 Location: College Station, TX Posts: 3,450	Lemon law? __________________ '16 Camaro 1SS '18 Miata GT Gone: '01 Camaro, '14 Camaro, '90 Miata

10-12-2014, 08:48 PM	#13
JantzenOKC Drives: '13 2LT/RS Twin Turbo Join Date: Aug 2012 Location: Edmond, Oklahoma Posts: 3,073	2 years and 30,000 miles not one problem except a little sunroof rattle but it's not bad enough to risk taking to the dealer lol. I think the quality is very high on these cars, but there will always be some bad ones.. it worries me a little that the 6th gen is being built in detroit. I'm not sure the quality will be as good as the Oshawa plant.

10-12-2014, 09:12 PM	#14
Tara Martin Loves Camaros Drives: Red '79 Z28, '21 Red Hot M6 ZL-1! Join Date: Sep 2012 Location: Corpus Christi, TX Posts: 1,623 View My Garage	I've only had one problem of note for warranty, but I haven't taken it in yet. I searched the forum and couldn't find anyone else with this complaint; it's weird. When I pull the WW stalk towards me to spray the windshield washer, the wipers go into high speed mode (only while I have the stalk pulled back to spray.) Conversely, when I go to high speed wipers, it spray windshield washer solution. I haven't used high speed a lot, but I imagine it would run the fluid out and eventually burn the motor out. It's unnerving to go to high speed wipers and get soapy solution complicating your vision suddenly. Anyone else heard of this? Thanks, Tara __________________ Old and new, sharing space!