2019 ZL1 vert already damaged by dealer

Johnny Camaro · 10-31-2018, 04:20 PM

Hi guys my 2019 ZL1 vert A10 needed his first 500 miles oil change, me as a car guy walked over to the service area and saw 4 mechanics around the bridge figuring out how to lift my car up and yes you're guessing right they jacked my car up te wrong way so now I've got 4 dented points underneath my car. And I went (I know a little to late but I think you may expect from a Chevy dealer that they know how to lift up a car like this when it's already on the market for almost 3 freaking years) on our site to check things out and yes they didn't lift at the welding points

So damage was already done and just bc I didn't waited in the customer waiting area I know that they screwed it up bc when I did I would have "never" known this.

What would you guys do ?

They offered to fix it but I think that will make it worse and I thought of asking them a voucher of $1500.00 to do my oil changes or new tires in the future.
I think the damage is not a structural problem more a visual problem.
The bar with the 2 wholes in it dented like a quarter inch and one of the this metal grey bars at the back dented in like a half inch.

1hprush · 10-31-2018, 04:50 PM

Depends on your tolerance level. If you can't see the damage, it's out of sight and out of mind. If it bothers you b/c it's a new car, I'd make them fix it! Personally...I get tired of people not taking responsibility and ownership of their mistakes, and there's so much of it, I'm also tired of accepting other peoples mistakes b/c they may make it worse...Damn! I swear I'm sounding more like my parents everyday!

Can'tHave2MuchHP · 10-31-2018, 05:29 PM

This is a huge problem in the industry for MANY more makes and models than just the Camaro. Techs for the most part are very old school and/or have the mentality that they've done this so many times that there's no way they could mess up now. As a car guy and dealer owner, I made sure all my techs are educated and equipped with the proper tools to lift these cars.

Take it to a bodyshop and get a report card of the subframe. If it's askew, you have a case. Though personally, I'd want it fixed but be careful you don't get into the circle of a bad service department further screwing up their original screw up...I'm not sure how long of a drive it is for you to Stingray Chevy Bartow, my buddy Matt owns that store and does tons of high end cars and specifically Corvettes/Camaros so I'd recommend them if you want to change dealers.

DangerZL1 · 10-31-2018, 06:46 PM

I hate reading this. Do you have any pics?

777Jackpot777 · 10-31-2018, 07:26 PM

Similar situation occurred when they detailed my brand new Tahoe when signing the paperwork. The detailer tool paint off of my front bumper long story short they had to paint it and make my first months payment.

Pollock · 10-31-2018, 07:47 PM

Do your own maintenance from now on.

TheRedhead · 10-31-2018, 08:16 PM

Quote:

Originally Posted by Can'tHave2MuchHP

This is a huge problem in the industry for MANY more makes and models than just the Camaro. Techs for the most part are very old school and/or have the mentality that they've done this so many times that there's no way they could mess up now. As a car guy and dealer owner, I made sure all my techs are educated and equipped with the proper tools to lift these cars.

Take it to a bodyshop and get a report card of the subframe. If it's askew, you have a case. Though personally, I'd want it fixed but be careful you don't get into the circle of a bad service department further screwing up their original screw up...I'm not sure how long of a drive it is for you to Stingray Chevy Bartow, my buddy Matt owns that store and does tons of high end cars and specifically Corvettes/Camaros so I'd recommend them if you want to change dealers.

Matt's a wiener. You can tell him I said that.

Johnny Camaro · 10-31-2018, 11:16 PM

Quote:

Originally Posted by Can'tHave2MuchHP

This is a huge problem in the industry for MANY more makes and models than just the Camaro. Techs for the most part are very old school and/or have the mentality that they've done this so many times that there's no way they could mess up now. As a car guy and dealer owner, I made sure all my techs are educated and equipped with the proper tools to lift these cars.

Take it to a bodyshop and get a report card of the subframe. If it's askew, you have a case. Though personally, I'd want it fixed but be careful you don't get into the circle of a bad service department further screwing up their original screw up...I'm not sure how long of a drive it is for you to Stingray Chevy Bartow, my buddy Matt owns that store and does tons of high end cars and specifically Corvettes/Camaros so I'd recommend them if you want to change dealers.

Yes that's what I'm afraid of that they screw up more then they do good.
What city is that Chevy Bartow located ? Don't tell me Bartow right lmao.

And it's my daily enjoying the car so much and then I have to mis him 3 full days they said.

Johnny Camaro · 10-31-2018, 11:17 PM

Quote:

Originally Posted by DangerZL1

I hate reading this. Do you have any pics?

I'll try ok soon.

Michael2000 · 10-31-2018, 11:23 PM

So sorry to hear this. What a bunch of idiots! I remember taking my car to a tire place, and the idiot was just about to use a floor jack to lift my Camaro at the floor pan! I got in the car and left.

I would get pictures. I would tell them it needs to be 100% repaired. If they can't repair it, they would have to buy the car back.

motorhead · 11-01-2018, 05:59 AM

Chevy dealers that don't send their techs for proper training. The Camaro has been required to be lifted from pinch welds for a long time. Not just the ZL1. So how many Camaros are out there running around with their undersides bent up? Hummm...

sengli · 11-01-2018, 10:21 AM

On my free oil changes, If I hadnt been there standing and watching them...they would have done the same thing. These cars are really kinda fragile underneath. A lot of aluminum, ans the sheet metal is thin. This aint your old 69 camaro anymore, that was made out real steel.

6spdhyperblue · 11-01-2018, 10:41 AM

Been through this myself but got off lucky. The zl1addons lift points are worth their weight in gold. Get them in RED!

Lafourche1 · 11-01-2018, 11:52 AM

Quote:

Originally Posted by Nicul15

Been through this myself but got off lucky. The zl1addons lift points are worth their weight in gold. Get them in RED!

+1000

I got them and had my friend install them at his independent shop. Stan is a fellow track rat and daily drives (iron butt) a 2015 Z28. I hate to say it, but there are some things that you have to have a dealer do (warranty, recalls, etc.).

10-31-2018, 04:20 PM	#1
Johnny Camaro Drives: 13 ZL1vert,19 ZL1 vert A10 10/24/18 Join Date: Dec 2008 Location: Cape Coral, SWFL Posts: 130	2019 ZL1 vert already damaged by dealer Hi guys my 2019 ZL1 vert A10 needed his first 500 miles oil change, me as a car guy walked over to the service area and saw 4 mechanics around the bridge figuring out how to lift my car up and yes you're guessing right they jacked my car up te wrong way so now I've got 4 dented points underneath my car. And I went (I know a little to late but I think you may expect from a Chevy dealer that they know how to lift up a car like this when it's already on the market for almost 3 freaking years) on our site to check things out and yes they didn't lift at the welding points So damage was already done and just bc I didn't waited in the customer waiting area I know that they screwed it up bc when I did I would have "never" known this. What would you guys do ? They offered to fix it but I think that will make it worse and I thought of asking them a voucher of $1500.00 to do my oil changes or new tires in the future. I think the damage is not a structural problem more a visual problem. The bar with the 2 wholes in it dented like a quarter inch and one of the this metal grey bars at the back dented in like a half inch. Last edited by Johnny Camaro; 10-31-2018 at 11:11 PM.

10-31-2018, 07:26 PM	#5
777Jackpot777 Drives: 2018 ZL1, 2018 Tahoe RST Edition Join Date: Aug 2018 Location: Orlando FL Posts: 106	Similar situation occurred when they detailed my brand new Tahoe when signing the paperwork. The detailer tool paint off of my front bumper long story short they had to paint it and make my first months payment. __________________ 2018 Camaro ZL1 6MT and 2018 Tahoe RST Current Mods: ROTO FAB / MBRP Catback Coming Soon: 9.1 IW / TSP 2" Headers with Catless Connection Pipe / NGK Plugs / Possible Meth injection / HPTuners Tune

11-01-2018, 10:21 AM	#12
sengli Drives: 2015commemorative vert 2SS Join Date: Oct 2013 Location: northern Indiana Posts: 948	On my free oil changes, If I hadnt been there standing and watching them...they would have done the same thing. These cars are really kinda fragile underneath. A lot of aluminum, ans the sheet metal is thin. This aint your old 69 camaro anymore, that was made out real steel. __________________ 2018 ZL1 Bright Yellow, A10, PDR, sunroof, carbon hood, and dash- sold 2020 2SS A10 sunroof..shock and steel special-traded 2015 commemorative vert 2ss

11-01-2018, 10:41 AM	#13
6spdhyperblue Drives: 6th gen Join Date: Aug 2013 Location: US Posts: 3,670	Been through this myself but got off lucky. The zl1addons lift points are worth their weight in gold. Get them in RED! __________________ ‘22 2SS 1LE M6 Summit White - RF, Flexfuel, LT2 intake, 95mm tb, ATI udp, VT ramair, full 28” dragpack - 11.68@122 ‘16 1SS M6 LT2 intake + boltons on DR 11.0@126+ (Sold)

10-31-2018, 04:50 PM	#2
1hprush 2018 ZL1 1LE Drives: 2018 ZL1 1LE Join Date: Aug 2017 Location: Westfield, IN Posts: 1,010	Depends on your tolerance level. If you can't see the damage, it's out of sight and out of mind. If it bothers you b/c it's a new car, I'd make them fix it! Personally...I get tired of people not taking responsibility and ownership of their mistakes, and there's so much of it, I'm also tired of accepting other peoples mistakes b/c they may make it worse...Damn! I swear I'm sounding more like my parents everyday!

10-31-2018, 05:29 PM	#3
Can'tHave2MuchHP Drives: Fast Join Date: Mar 2015 Location: Michigan Posts: 3,696	This is a huge problem in the industry for MANY more makes and models than just the Camaro. Techs for the most part are very old school and/or have the mentality that they've done this so many times that there's no way they could mess up now. As a car guy and dealer owner, I made sure all my techs are educated and equipped with the proper tools to lift these cars. Take it to a bodyshop and get a report card of the subframe. If it's askew, you have a case. Though personally, I'd want it fixed but be careful you don't get into the circle of a bad service department further screwing up their original screw up...I'm not sure how long of a drive it is for you to Stingray Chevy Bartow, my buddy Matt owns that store and does tons of high end cars and specifically Corvettes/Camaros so I'd recommend them if you want to change dealers.

10-31-2018, 06:46 PM	#4
DangerZL1 Drives: 2023 Black ZL1 Auto Join Date: Oct 2009 Location: FEMA Region 4 Posts: 2,935	I hate reading this. Do you have any pics?

10-31-2018, 07:47 PM	#6
Pollock LT4 M6 Drives: 2018 ZL1 1LE Join Date: Nov 2010 Location: Bloomington, IN Posts: 1,249	Do your own maintenance from now on.

10-31-2018, 11:23 PM	#10
Michael2000 Drives: . Join Date: Jan 2013 Location: Southern California Posts: 467	So sorry to hear this. What a bunch of idiots! I remember taking my car to a tire place, and the idiot was just about to use a floor jack to lift my Camaro at the floor pan! I got in the car and left. I would get pictures. I would tell them it needs to be 100% repaired. If they can't repair it, they would have to buy the car back.

11-01-2018, 05:59 AM	#11
motorhead Drives: Love the one you're with Join Date: Sep 2009 Location: Downtown Charlie Brown Posts: 11,850	Chevy dealers that don't send their techs for proper training. The Camaro has been required to be lifted from pinch welds for a long time. Not just the ZL1. So how many Camaros are out there running around with their undersides bent up? Hummm...

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