heater core exploded and the techs screwed it up worse now - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

riverbadboy · 12-11-2009, 08:04 PM

last month i bought what i was told a "new" camaro. 1SS Silver with black stripes. Turns out it's used. From Findlay in Kingman az. I dont have the rights trhe new owners have. i didn't see the contract for more than 2 minutes. i checked the payment and price but did not see the used in little letters in the upper left corner. at 5000 miles i found out as the heater core exploded onto my clothes. now the dealer admitted the error of their salesman and rewarded me with the new Corsa cat back exhaust. Now...i went to see it after 2 weeks at the dealership being repaired...leaked coolant from frame area..a/c did not work...broken plastics inside car...carpet still wet from shampoo smells musty. Light dimmer does not work. tail fin was damaged in recall and stipe kit was scratched (deep). NOW THUNK from rearend when coasting and add throttle. all new problems from one SIMPLE! visit. when i contacted John Cole the mgr. he had words about me being a baby about it and asked me to leave. I told his salesman that they would be lucky not to see my car for sale on their floor tommorow. They took that as a threat and said i would drive it thru their glass window?? HOW DOES THIS HAPPEN. they take the easiest way out.. BAD DEALER

71cam · 12-11-2009, 08:34 PM

you say used....well how many miles did it have on it....could not have been that much.

not a good experience at all. do you have the car now? the dealer is obligated to fix the problems they have caused. you can always try to take it to a different dealer and explain what happened at the other.

i would definitely let GM customer service know the problems you encountered at that dealership

Verio · 12-11-2009, 08:35 PM

It's really difficult to understand your post since you aren't even putting together coherent sentences.

My first piece of advice, read a contract before you sign it. Honestly, how can you tell me you didn't know it was a used car? Did you not even look at the Odometer?

Secondly, if you have LEGITIMATE issues with your car and the service shop is not addressing them, contact GM Customer Care. However, I have a smelly suspicion this whole thread is filled with .........

PAUL SS · 12-11-2009, 08:39 PM

Wow, that is a nightmare story. How do things get that far out of control?. I hope the dealer comes to their senses and makes it right for you. How do you not have the same rights new owners have, the car is still under warranty even if it is used. Let us know how it all turns out.

thiggin2 · 12-11-2009, 08:55 PM

Quote:

Originally Posted by riverbadboy

at 5000 miles i found out as the heater core exploded onto my clothes.

Wow, I've been a GM service tech for 20 years and I've never seen this happen

. Granted I have seen them leak bad but never "explode" and get on your clothes, shoes yes.

camaro1 · 12-12-2009, 01:35 AM

you still have the same warranty as the first owner

OUR72GTO · 12-12-2009, 02:37 AM

The warranty goes with the VIN.

Get the Zone involved. Was it presented as "new" ?.

Coldpants · 12-12-2009, 09:35 AM

Use your local lemon laws and make them take the car back. Then go get another. Go through your local DMV and not GM customer service.

Partick · 12-12-2009, 11:08 AM

Well no disrespect intended but how on earth could you not read the contract when spending that kind of money or not notice the odometer reading? Regardless the factory warranty should still cover these issues.

9c1ny · 12-13-2009, 03:51 PM

Quote:

Originally Posted by Verio

It's really difficult to understand your post since you aren't even putting together coherent sentences.

My first piece of advice, read a contract before you sign it. Honestly, how can you tell me you didn't know it was a used car? Did you not even look at the Odometer?

Secondly, if you have LEGITIMATE issues with your car and the service shop is not addressing them, contact GM Customer Care. However, I have a smelly suspicion this whole thread is filled with .........

+1 dont feed the troll

riverbadboy · 12-13-2009, 07:24 PM

yeah ...i should have seen the u in the upper left corner. but that is aLL in arizona that seperates it from new. it had 1249 on the odo. when i picked it up. i was told that the owner of the dealership had demo ed it and it had a dealer plate when i looked at it. The dealer WAS a gm dealer but they were a gmc pontiac dealer. Yes ...please bare with me as i have a traumatic brain injury(military disabled 2005). ive had 5 strokes. anyway the paperwork was not ready for me to sign because they said my wife needed to sign also. she got off work with 20 minutes to make it there to sign also. since this post the dealer has fixed the problem...they also admitted to deception by installing a 1600 dollar corsa cat back exhaust. i do love this car but was concerned that i would not have the warranty rights that a new one has. The main one was the 60 day satisfaction thing. But yes the heater core came apart at the seams. The Evaporator drain was also missrouted and the coolant filled the box. All better now and i'm a happy camper.

1320junkie · 12-13-2009, 07:31 PM

Thank you for your service!!!!

BackinBlackSS/RS · 12-13-2009, 07:32 PM

Quote:

Originally Posted by riverbadboy

All better now and i'm a happy camper.

That's what I like to hear. Congrats!!!!

riverbadboy · 12-16-2009, 09:01 PM

Well now the GM rep called me today and ruined it!! they said thats as far as they go. I don't want to loose it to the lemon law but i also don't want the smell. I guess it's time to buy new seats and carpet?? anybody got carpet??

12-11-2009, 08:04 PM	#1
riverbadboy riverbadboy Drives: 1SS Silver with Black rally Stripes Join Date: Nov 2009 Location: Laughlin, NV. Posts: 23 View My Garage	heater core exploded and the techs screwed it up worse now last month i bought what i was told a "new" camaro. 1SS Silver with black stripes. Turns out it's used. From Findlay in Kingman az. I dont have the rights trhe new owners have. i didn't see the contract for more than 2 minutes. i checked the payment and price but did not see the used in little letters in the upper left corner. at 5000 miles i found out as the heater core exploded onto my clothes. now the dealer admitted the error of their salesman and rewarded me with the new Corsa cat back exhaust. Now...i went to see it after 2 weeks at the dealership being repaired...leaked coolant from frame area..a/c did not work...broken plastics inside car...carpet still wet from shampoo smells musty. Light dimmer does not work. tail fin was damaged in recall and stipe kit was scratched (deep). NOW THUNK from rearend when coasting and add throttle. all new problems from one SIMPLE! visit. when i contacted John Cole the mgr. he had words about me being a baby about it and asked me to leave. I told his salesman that they would be lucky not to see my car for sale on their floor tommorow. They took that as a threat and said i would drive it thru their glass window?? HOW DOES THIS HAPPEN. they take the easiest way out.. BAD DEALER

12-11-2009, 08:35 PM	#3
Verio Taking it 1 day at a time Drives: 2010 Chevy Camaro 2SS/RS Auto Join Date: Apr 2009 Location: San Antonio, TX Posts: 751 View My Garage	It's really difficult to understand your post since you aren't even putting together coherent sentences. My first piece of advice, read a contract before you sign it. Honestly, how can you tell me you didn't know it was a used car? Did you not even look at the Odometer? Secondly, if you have LEGITIMATE issues with your car and the service shop is not addressing them, contact GM Customer Care. However, I have a smelly suspicion this whole thread is filled with ......... __________________ Order#: NJWGTF 1100, Preliminary order accepted 04/27/2009 6000, Delivered to the customer 07/23/2009 - 3 Months (worth the wait!!)

12-11-2009, 08:39 PM	#4
PAUL SS The Mark of Excellence Drives: 2010 ABM 1SS RS LS3 Join Date: Jan 2009 Location: Smallest State in the Union Posts: 8,690 View My Garage	Wow, that is a nightmare story. How do things get that far out of control?. I hope the dealer comes to their senses and makes it right for you. How do you not have the same rights new owners have, the car is still under warranty even if it is used. Let us know how it all turns out. __________________ BMR, CAI, DynoMax, Elite Eng., Hurst, Jannetty, Clear Image Headers & Hi Flow cats, Jet Hot, LSR, TSW, VMax, Vredestein

12-12-2009, 01:35 AM	#6
camaro1 Drives: 550+RWHP 2010 camaro Join Date: Sep 2007 Location: wisconsin Posts: 1,588	you still have the same warranty as the first owner __________________ 415ci stroker, TVS 2300 Magnacharger, cnc heads, cam, yank ss3200 converter, Kooks long tubes, Bwoody true cold air kit, ZL1 Pump, magnaflow 3" cat-back, lowering springs,BMR control arms and tie rod bars, 3.73 gears, diff mounts, RX can, ADM fuel controller

12-12-2009, 02:37 AM	#7
OUR72GTO 2010 SIM Beige RS 6M Drives: SIM RS 6M 66 Corvair Silverado LTZ Join Date: Oct 2008 Location: Kamloops,British Columbia Posts: 4,677	The warranty goes with the VIN. Get the Zone involved. Was it presented as "new" ?. __________________ CAMARO.. 2010 The Heart Beat is back in CHEVROLET Now let's put it back in America

12-11-2009, 08:34 PM	#2
71cam Drives: 71cam Join Date: Oct 2009 Location: Canada Posts: 163	you say used....well how many miles did it have on it....could not have been that much. not a good experience at all. do you have the car now? the dealer is obligated to fix the problems they have caused. you can always try to take it to a different dealer and explain what happened at the other. i would definitely let GM customer service know the problems you encountered at that dealership

12-12-2009, 09:35 AM	#8
Coldpants Nerdy one Drives: #000000 & #FF8000 2010 Camaro Join Date: Aug 2009 Location: (elba), ct Posts: 806 View My Garage	Use your local lemon laws and make them take the car back. Then go get another. Go through your local DMV and not GM customer service. __________________ Dave McFly: Modern cars are awash in “It-goes-to-11” ergonomics. No one asked for it. It’s just in your car because—like black mold or a carjacker with herpes—it can be. SHORT FAT ROUND NINJA

12-12-2009, 11:08 AM	#9
Partick Drives: 2010 Camaro 2SS Join Date: Aug 2009 Location: NorCal Posts: 958	Well no disrespect intended but how on earth could you not read the contract when spending that kind of money or not notice the odometer reading? Regardless the factory warranty should still cover these issues.

12-13-2009, 07:24 PM	#11
riverbadboy riverbadboy Drives: 1SS Silver with Black rally Stripes Join Date: Nov 2009 Location: Laughlin, NV. Posts: 23 View My Garage	yeah ...i should have seen the u in the upper left corner. but that is aLL in arizona that seperates it from new. it had 1249 on the odo. when i picked it up. i was told that the owner of the dealership had demo ed it and it had a dealer plate when i looked at it. The dealer WAS a gm dealer but they were a gmc pontiac dealer. Yes ...please bare with me as i have a traumatic brain injury(military disabled 2005). ive had 5 strokes. anyway the paperwork was not ready for me to sign because they said my wife needed to sign also. she got off work with 20 minutes to make it there to sign also. since this post the dealer has fixed the problem...they also admitted to deception by installing a 1600 dollar corsa cat back exhaust. i do love this car but was concerned that i would not have the warranty rights that a new one has. The main one was the 60 day satisfaction thing. But yes the heater core came apart at the seams. The Evaporator drain was also missrouted and the coolant filled the box. All better now and i'm a happy camper.

12-13-2009, 07:31 PM	#12
1320junkie Drives: The Imperial Army Join Date: Feb 2009 Location: The Darkside Posts: 15,742	Thank you for your service!!!!

12-16-2009, 09:01 PM	#14
riverbadboy riverbadboy Drives: 1SS Silver with Black rally Stripes Join Date: Nov 2009 Location: Laughlin, NV. Posts: 23 View My Garage	Well now the GM rep called me today and ruined it!! they said thats as far as they go. I don't want to loose it to the lemon law but i also don't want the smell. I guess it's time to buy new seats and carpet?? anybody got carpet??