Onstar/Bluetooth wont shut off??? - Page 6 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Chevrolet Customer Svc · 08-12-2011, 04:33 PM

Thank you very much hot_rod. We always appreciate the occasional kind word. Hopefully my link helps you as well. If you continue to have troubles with the system let me know!

Jeff Morris, Chevrolet Customer Service

hot_rod · 08-13-2011, 08:20 AM

Quote:

Originally Posted by Civin

Out of curiosity, when she arrives at her destination, have her check if the Onstar light turns off. Back when I first experienced issues, I could trick the system into unlocking when it froze the radio/buttons by hitting the phone button then cancelling the call. However, the usual symptoms would repeat when I tried to request the route again. I need to call the dealership again since I haven't heard from them since they ordered the VCIM.

She said the light was not on. Used the navigation and the car phone when she was close to the destination and said everything worked fine.

Forgot to ask about her bluetooth and the re-link of the phone. I don't think she has tried it yet.

mamaro · 08-13-2011, 09:35 AM

Quote:

Originally Posted by JChen

UPDATE. Sorta...

I was at the dealership for about two hours and the tech could not figure out how to resolve the issue of the bluetooth staying on and connected to my phone (and his) even after the car is shut off. The tech updated all necessary software and even tried to order a new OnStar/Bluetooth module but apparently, those can only be ordered in the event of a crash... Strange.

The Service Manager said they'd have to call in a GM Tech/Engineer to troubleshoot the issue. They sent me home but it looks like they'll need my car for a few days sometime next week.

Anyone else have a different result at the dealership?

Hmmm. Will find out next week.

SSBUSDRVR · 08-14-2011, 03:19 PM

Had the similar types issues with Onstar this past Frid and Sat Maybe it was Sunspots or the Aliens are back from Independence Day.

After getting directions did not shut off after stopping Dont remember what I did but it did turn off. After calling for directions on two occasions, to destination Routing would not upload or drop out. After numerous tries Onstar operator called back and said they were having issues and gave me the turn by turn directions manually 2x this weekend. going in for an oil change soon and going to get dealer to check on it as well.

May be mistaken but could have sworn I or a passenger was able to manually) input phone numbers while under motion(instead of using phonebook or voice recog) now I get a msg that you cannot input while under motion

JChen · 08-15-2011, 02:34 PM

Well folks, all of a sudden, my Bluetooth works as originally designed.

It paired to my phone as soon as I started it up and actually disconnected when I turned the ignition off and opened the door.

I'm convinced it was OnStar with some sort of OTA software update a few weeks ago and then they must have done another OTA update to correct their glitch.

Go and check yours to see if it has fixed itself.

Please report back!

mamaro · 08-15-2011, 09:10 PM

Yes, you are right! Bluetooth is working fine, OnStar turned off with the ignition off.

JChen · 08-15-2011, 09:19 PM

Quote:

Originally Posted by mamaro

Yes, you are right! Bluetooth is working fine, OnStar turned off with the ignition off.

Pretty crazy, huh?

Xello · 08-15-2011, 10:41 PM

Wow, this is messed up. I just had the same OnStar lock up issues with my car yesterday. Going to have to schedule a trip to the dealer I guess.

JChen · 08-19-2011, 04:58 PM

Bump...

Anyone else's Camaro go back to normal?

Adrian97c · 04-20-2014, 08:08 PM

My brand new 2014SS onstar lights on mirror (3 lights) aren't Turning on at all! It's like dead all of a sudden.

Edit- they fixed it, wires were somehow split

BluePhoenix · 09-29-2014, 07:47 PM

Feel like I'm bringing a thread back from the dead, but my car just started doing this recently.

Has anyone had problems after the dealership visit? How much did the fix cost?

Switchin2Chevy · 10-02-2014, 03:06 PM

Quote:

Originally Posted by BluePhoenix

Feel like I'm bringing a thread back from the dead, but my car just started doing this recently.

Has anyone had problems after the dealership visit? How much did the fix cost?

I'm having issues myself. Any news..?

Switchin2Chevy · 10-02-2014, 04:30 PM

Since this happened with an OnStar update, should there be a charge to get it fixed if a fuse pull and unplugging the battery won't work..?

djo165 · 10-08-2014, 01:43 AM

I've got a 2009.5 Pontiac G8 GT w/Bluetooth, and it started exhibiting this same behavior about a month ago. Bluetooth won't disconnect, and OnStar lights stay illuminated on the rear view mirror. Taking it to the dealership tomorrow.

08-14-2011, 03:19 PM	#74
SSBUSDRVR Drives: '11 2SS/RS IBM/BLK M6 Join Date: Mar 2011 Location: Central FL Posts: 3,748 View My Garage	Had the similar types issues with Onstar this past Frid and Sat Maybe it was Sunspots or the Aliens are back from Independence Day. After getting directions did not shut off after stopping Dont remember what I did but it did turn off. After calling for directions on two occasions, to destination Routing would not upload or drop out. After numerous tries Onstar operator called back and said they were having issues and gave me the turn by turn directions manually 2x this weekend. going in for an oil change soon and going to get dealer to check on it as well. May be mistaken but could have sworn I or a passenger was able to manually) input phone numbers while under motion(instead of using phonebook or voice recog) now I get a msg that you cannot input while under motion __________________ '11 IBM 2SS/RS Built and Tuned by Vengeance Racing Vengeance PCM Vengeance Racing Mast Black Label LS7 Headed 416 ProCharger Stage II D1X Race ,Monster Triple,Alky Control Meth Inj, Forgestar F14 Drag Version and a bunch of other blah blah blah.838/688 at 12lbs Street Friendly

08-15-2011, 02:34 PM	#75
JChen Drives: 2010 SIM 1LT RS Join Date: Aug 2009 Location: Rockford, MI Posts: 313	Well folks, all of a sudden, my Bluetooth works as originally designed. It paired to my phone as soon as I started it up and actually disconnected when I turned the ignition off and opened the door. I'm convinced it was OnStar with some sort of OTA software update a few weeks ago and then they must have done another OTA update to correct their glitch. Go and check yours to see if it has fixed itself. Please report back! __________________ In: Airaid CAI Out: JBA Shorty Headers, MRT Axle-back Exhaust v1.0 Tuned by Trifecta

08-19-2011, 04:58 PM	#79
JChen Drives: 2010 SIM 1LT RS Join Date: Aug 2009 Location: Rockford, MI Posts: 313	Bump... Anyone else's Camaro go back to normal? __________________ In: Airaid CAI Out: JBA Shorty Headers, MRT Axle-back Exhaust v1.0 Tuned by Trifecta

04-20-2014, 08:08 PM	#80
Adrian97c Drives: Wife's 14' IS 250 Join Date: Mar 2014 Location: PSL, FL Posts: 2,207	Onstar/Bluetooth wont shut off??? My brand new 2014SS onstar lights on mirror (3 lights) aren't Turning on at all! It's like dead all of a sudden. Edit- they fixed it, wires were somehow split __________________ 2016 Camaro HBM A8, 2SS, NPP, Sunroof, Kalahari Interior/kneepads, Black bowties, 56v: -11% tint all around Ordered • 2/06/16 Built on • 3/22/16 Adopted • 4/07/16 Sold on 2/05/16: 2014 Camaro SW L99, 2SS, RS, NAV, Inferno Orange Interior: -Borla ATAK catback -Range AFM delete -15% tint all around -Red LED interior bulbs -55k white Cree LED fogs -License plate LED bulb swap -12" Sub Kit, BA amp swap -Oracle ghosted LED sidemarkers Last edited by Adrian97c; 04-23-2014 at 07:08 PM.

09-29-2014, 07:47 PM	#81
BluePhoenix Drives: GMC Sierra AT4 Join Date: Jul 2013 Location: Hanover, PA Posts: 3,281	Feel like I'm bringing a thread back from the dead, but my car just started doing this recently. Has anyone had problems after the dealership visit? How much did the fix cost? __________________ 2020 GMC Sierra AT4 6.2L WTB - 2010 Camaro 1SS or 2SS, Aqua Blue Metallic, A6

08-12-2011, 04:33 PM	#71
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	Thank you very much hot_rod. We always appreciate the occasional kind word. Hopefully my link helps you as well. If you continue to have troubles with the system let me know! Jeff Morris, Chevrolet Customer Service

08-15-2011, 09:10 PM	#76
mamaro Drives: '10 IOM 2LT/RS M6 Join Date: Apr 2009 Location: Cache Oklahoma Posts: 401 View My Garage	Yes, you are right! Bluetooth is working fine, OnStar turned off with the ignition off.

08-15-2011, 10:41 PM	#78
Xello Drives: 2010 CGM 2SS/RS Join Date: Sep 2010 Location: Kenosha, WI Posts: 387 View My Garage	Wow, this is messed up. I just had the same OnStar lock up issues with my car yesterday. Going to have to schedule a trip to the dealer I guess.

10-02-2014, 04:30 PM	#83
Switchin2Chevy Drives: Currently 2015 Mustang GT manual. Join Date: Jul 2009 Location: Milton, FL Posts: 816	Since this happened with an OnStar update, should there be a charge to get it fixed if a fuse pull and unplugging the battery won't work..?

10-08-2014, 01:43 AM	#84
djo165 Drives: 2009.5 Pontiac G8 GT Join Date: Mar 2009 Location: Prosper, Texas, USA Posts: 21	I've got a 2009.5 Pontiac G8 GT w/Bluetooth, and it started exhibiting this same behavior about a month ago. Bluetooth won't disconnect, and OnStar lights stay illuminated on the rear view mirror. Taking it to the dealership tomorrow.

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