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Old 07-02-2013, 07:18 AM   #15
Denis


 
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Shitty deal man. Sounds like the pump though.

Mind if I ask where in Cali you're going to be? I was stationed in Lemoore and I assume you're Navy if you're in p-cola.
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Old 07-02-2013, 07:26 AM   #16
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has GM resolved the problem?
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Old 07-02-2013, 09:03 AM   #17
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Shitty deal man. Sounds like the pump though.

Mind if I ask where in Cali you're going to be? I was stationed in Lemoore and I assume you're Navy if you're in p-cola.
I'll be in San Diego.
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Old 07-02-2013, 09:05 AM   #18
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has GM resolved the problem?
No. I was talking with one of the Customer Service reps on the forums last night and he was trying to work it out with the dealership here, but I haven't heard anything back just yet. I don't have faith that GM will do the right thing here, but you never know. Based on other people's experiences with the same thing, it isn't looking promising. I'll update once I know something concrete.
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Old 07-02-2013, 09:27 AM   #19
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Just FYI... you could replace the pump yourself with a Melling 10296 for $150 + new oil. Another $160 and you could do timing chain and LS2 damper too.
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Old 07-02-2013, 09:59 AM   #20
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No. I was talking with one of the Customer Service reps on the forums last night and he was trying to work it out with the dealership here, but I haven't heard anything back just yet. I don't have faith that GM will do the right thing here, but you never know. Based on other people's experiences with the same thing, it isn't looking promising. I'll update once I know something concrete.
GM had been replacing these things for a while now, its not that they dont want to its that a dealership has to report it right and want too.

goodluck and welcome to so cal when you get here...we have a very healthy and active car scene here! join the so cal region forum hope to see ya at events!
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Old 07-02-2013, 12:12 PM   #21
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I spoke with the dealership, and GM this morning. The dealership says that it is GM policy not to warranty any of it if engine components have been changed out with aftermarket parts. Oddly enough, GM customer service said that IS NOT the policy. The dealership says they have to get it in and diagnose it first (understandable) but have already said that they won't cover it even if they find that the mods have nothing to do with it. Good to know they are willing to go in objectively, right? They want $100 an hour to diagnose it, and they are saying $1700 to fix it. This is what they tell me even after GM customer service calls them. At this point, knowing that I am dealing with dishonest people, I'd rather just pay the performance shop the $600, get a better pump, and know that it will be done right.

Way to go GM!
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Old 07-02-2013, 12:42 PM   #22
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I spoke with the dealership, and GM this morning. The dealership says that it is GM policy not to warranty any of it if engine components have been changed out with aftermarket parts. Oddly enough, GM customer service said that IS NOT the policy. The dealership says they have to get it in and diagnose it first (understandable) but have already said that they won't cover it even if they find that the mods have nothing to do with it. Good to know they are willing to go in objectively, right? They want $100 an hour to diagnose it, and they are saying $1700 to fix it. This is what they tell me even after GM customer service calls them. At this point, knowing that I am dealing with dishonest people, I'd rather just pay the performance shop the $600, get a better pump, and know that it will be done right.

Way to go GM!
You could also try some other dealerships. I agree you need to stay away from that one. Already smells like trouble. Aside from that... head to the speed shop with a melling pump in hand.
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Old 07-02-2013, 01:06 PM   #23
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Did GM cover it for you? Is your car modded? If you had to cover it, what did it run you?
I used Onstar to call for a flatbed truck. They towed it to my local Chevy dealer who repaired it under warranty.

I had no mods to the engine.
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Old 07-02-2013, 01:46 PM   #24
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I'm assuming GM replaced the oil pump with another just like the failed on huh?
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Old 07-02-2013, 01:47 PM   #25
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I'm assuming GM replaced the oil pump with another just like the failed on huh?
Of course they did. They're not going to re-warranty an aftermarket pump...
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Old 07-02-2013, 01:51 PM   #26
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a friend of mine is a machinist and rebuilds engines, i told him i bought a good wrench v-6 camaro engine for my s-10, he told me to drop the pan and replace the oil pump before installing the new engine..
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Old 07-02-2013, 01:53 PM   #27
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Yeah. They are stubborn for sure. Like they always say.. you have to admit there's a problem before you can find a solution!
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Old 07-02-2013, 02:20 PM   #28
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Originally Posted by Secret Squirrel View Post
I spoke with the dealership, and GM this morning. The dealership says that it is GM policy not to warranty any of it if engine components have been changed out with aftermarket parts. Oddly enough, GM customer service said that IS NOT the policy. The dealership says they have to get it in and diagnose it first (understandable) but have already said that they won't cover it even if they find that the mods have nothing to do with it. Good to know they are willing to go in objectively, right? They want $100 an hour to diagnose it, and they are saying $1700 to fix it. This is what they tell me even after GM customer service calls them. At this point, knowing that I am dealing with dishonest people, I'd rather just pay the performance shop the $600, get a better pump, and know that it will be done right.

Way to go GM!

Hello Secret Squirrel,

Sorry you are having some difficulties and seem to be getting some confusing information. Following the verbiage of our warranty policy, the dealer is correct, as any modification can void your warranty. In many cases, the dealer will consider the potential effect of the modifications to the vehicle. This is not a certainty though, as every case must be diagnosed to make that decision. Considering the modifications listed, it is very likely that most dealers would considered the warranty voided. Each dealer operates independently as well. If you feel a second opinion is necessary then I recommend seeking another diagnosis with another dealer.

Reggie B.
Chevrolet Customer Care
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