lindsay chevrolet in Woodbridge VA

[VEESIKS]

Rakito have you taken a car with mods to Radley? Only reason I went to Lindsay was I heard to avoid Radley if you have mods-- turned out being a bad decision.

[SS4Fun]

You know, it's a tough call......... if you're happy with your dealer that's great!! The only reason I went to Lindsay was because of SLP but, SLP ended up fixing "Miss Thing". Previously, for warranty work I always went to Criswell in MD.

Have a local shop now (no longer under warranty because of years) in Leesburg that's GREAT!!!

[Pr0j3kt1]

Just to put in my $.02.


Roberts Custom Exhaust did all my exhaust work, with the exception of long tube install (did that myself) and was very satisfied.
I bought my truck from Lindsay Chevrolet. That was the most painful car-buying experience ever. Their service department is just as annoying.
My truck has been in for 3 warranty visits.
First visit was to have the front passenger interior door panel replaced. Part took forever to be delivered (not their fault).
Second visit was recall & to have the driver seatback replaced as it wouldn't stay locked into place. When I told them about the seatback replacement, they said "Sure, we'll replace it upon recall visit". They didn't replace it.
After a few weeks, I noticed the chrome was peeling off one of my rims. I took pictures of both the seatback and the rim, contacted service and requested the parts be ordered prior to me driving 40 minutes to their shop. They required eyes on before ordering parts. Final visit they finally replaced the seatback and the rim.
Final annoyance was them calling me at 9PM at night for satisfaction surveys. Both times I declined and requested not to be called regarding surveys.

If I needed to go to a dealer, I'll be avoiding Lindsay.

Side note on the truck details - The rims were a "dealer" option. American Luxury Coach did some work to the truck, before I bought it, so the chrome on the wheels wasn't at fault of Chevy, GM or the dealer. Cheap rims from ALC. Will most likely replace them when I burn through the tires.

[Lazydog]

Well it's mid March. My issues with Lindsay continue. Still making car payments. They did drop it off in my drive way last Friday. No notice, no invoice , car unlocked and dirty. Lindsay acts as if there three year olds having a tantrum. Oh yeah they forgot to leave a key. I'm waiting for a response from GM and Linsdsay addressing my lemon law and warranty issues. To be continued

[Rakito]

Originally Posted by VEESIKS

Rakito have you taken a car with mods to Radley? Only reason I went to Lindsay was I heard to avoid Radley if you have mods-- turned out being a bad decision.

Know this is old post but figured I would still reply.

I've taken my 2SS w/ GM's Exhaust (got installed there) and my CAI's Air Intake. They haven't given me any issues about it yet and actually said it made the car sound a lot better than stock. But I haven't fully modded out yet (headers, cats, etc). So I don't know how they will go from there, but mostly just plan to do maintenance there w/ my CPO free maintenance.

[VEESIKS]

Just a quick update I never posted a while back. After a painful back and forth with GM and Lindsay, finally got my engine replaced under warranty as it should have been. They knew I was leaving town and would not be available for about a week to pick it up so they shouldn't have been in any sort of rush. When I got the car back I found a laundry list of things that were not reinstalled properly that grew every time I looked at the car. Under the hood they left the lid to an oil bottle (not a big deal but shows attention to detail was not there), my PCV lines were routed incorrectly, I had to remove the intake manifold just to route all the vacuum lines the proper way, they had pinched a wire harness between my radiator and upper support on one end and the same harness was just hanging out between the radiator and engine on the other end (it is supposed to run behind the radiator supports along the edge of the front fascia, under the car the heat shield around the transmission tunnel was completely mangled up, half of my exhaust clamps weren't even tightened down and I slid my x-pipe right out without having to loosen anything, and multiple of my driveshaft bolts were only finger tight. Long story short I will never, for any reason, go back or recommend them to anyone. Upon their receipt of my survey saying I was dissatisfied, I got an email from the service writer telling me they worked so hard to get my engine covered blah blah when they had personally told me it was their opinion that it should not be covered from the start and they had made that known to the manager.....

Cliff notes: got car back all jacked up
stay far far away

[Jester06]

man reading these posts makes me wonder about my dealership lol. Has anyone had any problems with Ted Britt in Sterling? If so, I would like to hear

[iPhoneNerd]

Originally Posted by VEESIKS

Got my car home today and put it under a fine toothed comb-- found multiple lines routed incorrectly, wires pinched between radiator and radiator mount, a cap to an oil bottle, and for the big finish my car now gives me "Oil pressure low shut off engine" about a minute and a half after start up.

wow. good thing i did not end up going there

[LWM]

JESTER06

Have had no problems with Ted Britt Chevy Sterling…since Dec 2009…..but Glen (only) works on my car. Good luck!

[VEESIKS]

To no surprise, I never received a follow up call or email post satisfaction survey even though I clicked "yes" on they can share my answers and info with GM and the dealership. Picked up a CTS-V and I have heard that Lindsay Cadillac has their act together but they're too far away for me to attempt it after all the issues at Lindsay Chevy.