Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Gen5DIY
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > General Camaro Forums > Camaro Price | Ordering | Tracking | Dealers Discussions


Reply
 
Thread Tools
Old 02-28-2011, 01:19 PM   #43
Hylton


 
Hylton's Avatar
 
Drives: fanboys and ass kissers crazy.
Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
Quote:
Originally Posted by FirstandFifthGen View Post
So the dealer and/or transport companies put in the info for Connects updates...nothing to do with GM or the factory of orgin? I assume GM does when it's info about production or moving around in the storage lot....example back and forth from 4B00 and 4200.

Thanks.
The dealer and transport folks update the GM system. The GM system updates Chevroletconnects within hours. Yes, GM fully controls the production and bayed information (to a degree).
__________________
"BBOMG - More than just a car show.... It's an experience!"
Hylton is offline   Reply With Quote
Old 02-28-2011, 04:24 PM   #44
Drago77
Treasure Coast Camaro 5
 
Drago77's Avatar
 
Drives: SW 11' 2SS/RS LS3 Vert, Blk/Blk
Join Date: Feb 2009
Location: Port Saint Lucie, Florida
Posts: 4,553
Quote:
Originally Posted by Hylton View Post
Perhaps you have a suggestion which will allow transport and dealer personnel to update GM sooner?
Isn't there any form.if scanning method in place? Id assume if UPS can track a $20 package at every stop.along the way, including arrival at my doorstep within minutes, then there'd be something similar in place for a $45,000 car. Are you telling me that GM really thinks my car is still.in the Orlando rail yard (per GM Connects it still is) despite my taking possesion and paying for it Saturday? GEneral Motors has no record that the car has been sold?

Perhaps UPS can share their software?
Drago77 is offline   Reply With Quote
Old 02-28-2011, 07:17 PM   #45
Hylton


 
Hylton's Avatar
 
Drives: fanboys and ass kissers crazy.
Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
Quote:
Originally Posted by Drago77 View Post
Isn't there any form.if scanning method in place?

Yes there is but if a GM supplier or dealer's employee does not do their job promptly, guess what?
__________________
"BBOMG - More than just a car show.... It's an experience!"
Hylton is offline   Reply With Quote
Old 02-28-2011, 07:38 PM   #46
united1

 
united1's Avatar
 
Drives: slpzl585vert.
Join Date: Jan 2011
Location: ma.
Posts: 925
chevroletconnects still list my car as bayed but my dealer told me it was shipped on friday ,so I know what your talking about.
united1 is offline   Reply With Quote
Old 02-28-2011, 07:45 PM   #47
Nutbutt


 
Nutbutt's Avatar
 
Drives: 2011 RJT 2LT/RS Convertible
Join Date: Nov 2009
Location: Western Massachusetts
Posts: 3,382
I hope that mine and Mandog will be on the same train ! We are all waiting here in Mass-confusion

Quote:
Originally Posted by united1 View Post
chevroletconnects still list my car as bayed but my dealer told me it was shipped on friday ,so I know what your talking about.
__________________
1st IPF Supercharged 2011 2LT/RS RJT Convertible
Nutbutt is offline   Reply With Quote
Old 02-28-2011, 07:45 PM   #48
ctinatx

 
ctinatx's Avatar
 
Drives: 2014 SS Sedan
Join Date: Nov 2010
Location: Seattle,Wa
Posts: 1,027
Quote:
Originally Posted by Hylton View Post
Please download Podcast #286 which is an interview with John Fitzpatrick, Camaro Marketing Manager. He speaks about the convertible shipping out.

http://itunes.apple.com/podcast/cama...ast/id79978152
The convertible information starts about 12:19 in to the podcast. The rest of podcast is worth listening to as well.
__________________
2014 Phantom Black Metallic SS Sedan
Sold - 2011 2SS/RS Convertible IBM/gray interior/black top/silver rally/L99/polished wheels - ordered 11/18/2010 - Built 02/09/2011- Delivered 4/2/2011
ctinatx is offline   Reply With Quote
Old 02-28-2011, 07:57 PM   #49
Mandog
 
Mandog's Avatar
 
Drives: 2011 RJT 1LT Vert
Join Date: Dec 2010
Location: Western MA
Posts: 237
Quote:
Originally Posted by Nutbutt View Post
I hope that mine and Mandog will be on the same train ! We are all waiting here in Mass-confusion
That would be a nice surprise to get an email or call that it's here.
Mandog is offline   Reply With Quote
Old 02-28-2011, 08:05 PM   #50
Nutbutt


 
Nutbutt's Avatar
 
Drives: 2011 RJT 2LT/RS Convertible
Join Date: Nov 2009
Location: Western Massachusetts
Posts: 3,382
Yeah, I'm going to give the dealer a call tomorrow just to be a pain in the A$$.

Quote:
Originally Posted by Mandog View Post
That would be a nice surprise to get an email or call that it's here.
__________________
1st IPF Supercharged 2011 2LT/RS RJT Convertible
Nutbutt is offline   Reply With Quote
Old 02-28-2011, 09:13 PM   #51
Drago77
Treasure Coast Camaro 5
 
Drago77's Avatar
 
Drives: SW 11' 2SS/RS LS3 Vert, Blk/Blk
Join Date: Feb 2009
Location: Port Saint Lucie, Florida
Posts: 4,553
Quote:
Originally Posted by Nutbutt View Post
Yeah, I'm going to give the dealer a call tomorrow just to be a pain in the A$$.
He, he, he.... I bought my dealer a gift card for putting up with me!
Drago77 is offline   Reply With Quote
Old 02-28-2011, 10:33 PM   #52
Justification
 
Drives: Red 2SS/RS Convertible
Join Date: Aug 2010
Location: Utah
Posts: 254
Quote:
Originally Posted by Hylton View Post
Yes there is but if a GM supplier or dealer's employee does not do their job promptly, guess what?
Sounds like a real breakdown on the logistics train.
GM is running Just In Time Inventory so it would seem that they would want to know at a moments notice where anything is on the supply line. That should include completed product since that is how they actually make money.
UPS and FedEx can tell you the second something changes with your package, Delta updates your frequent miles earned as soon as the airplane takes off, my bank updates my bank balance the second I use my ATM card.
Seems someone at GM should have the supply chain figured out on how to update inventory real time. Maybe that is a failure that helped cause the bankruptcy, and should be fixed to help prevent another one.
Justification is offline   Reply With Quote
Old 02-28-2011, 10:43 PM   #53
PQ
Booooosted.
 
PQ's Avatar
 
Drives: 2010 Supercharged SS
Join Date: Apr 2008
Location: Mobile, AL
Posts: 36,806
Send a message via Yahoo to PQ
Quote:
Originally Posted by Hylton View Post
Well Chevroletconnects or Camarotracking didn't exist in May 2009.
I would assume they use the same info from the same source as my dealer did way back then. Whatever system my dealer used, is the info I used.

I doubt very seriously the info used in Chevroletconnects or Camarotracking is any more accurate than GMs info the dealers use.

In fact, I'd bet money on it. Why would it be? It continues to be innacurate even now. This thread is case in point. It's fun to play with I guess, but just a guessing game in the end.
__________________
PQ is offline   Reply With Quote
Old 03-01-2011, 06:48 AM   #54
Hylton


 
Hylton's Avatar
 
Drives: fanboys and ass kissers crazy.
Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
Quote:
Originally Posted by Justification View Post
Sounds like a real breakdown on the logistics train.
GM is running Just In Time Inventory so it would seem that they would want to know at a moments notice where anything is on the supply line. That should include completed product since that is how they actually make money.
UPS and FedEx can tell you the second something changes with your package, Delta updates your frequent miles earned as soon as the airplane takes off, my bank updates my bank balance the second I use my ATM card.
Seems someone at GM should have the supply chain figured out on how to update inventory real time. Maybe that is a failure that helped cause the bankruptcy, and should be fixed to help prevent another one.
GM logistics is extremely well run. They delivered over 2 million cars in the U.S. and Canada last year. The OP's car was delivered before the system was updated. Iff the system was updated before the car arrived then you may have a valid point.
__________________
"BBOMG - More than just a car show.... It's an experience!"
Hylton is offline   Reply With Quote
Old 03-01-2011, 07:03 AM   #55
Hylton


 
Hylton's Avatar
 
Drives: fanboys and ass kissers crazy.
Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
Quote:
Originally Posted by PQ View Post
I would assume they use the same info from the same source as my dealer did way back then. Whatever system my dealer used, is the info I used.

I doubt very seriously the info used in Chevroletconnects or Camarotracking is any more accurate than GMs info the dealers use.

In fact, I'd bet money on it. Why would it be? It continues to be inaccurate even now. This thread is case in point. It's fun to play with I guess, but just a guessing game in the end.
If someone's vehicle arrives at the dealership before the information is in the system, where's the issue? The dealer would immediately contact the customer (as they did with the OP). Not sure why you take issue with that.

Eventually the system is updated accordingly. That has zero impact on when the customer receives their vehicle. This thread is more about understanding the process then the system being broken.
__________________
"BBOMG - More than just a car show.... It's an experience!"

Last edited by Hylton; 03-01-2011 at 08:00 AM. Reason: typos
Hylton is offline   Reply With Quote
Old 03-01-2011, 07:09 AM   #56
FirstandFifthGen
 
FirstandFifthGen's Avatar
 
Drives: 68 Camaro, 48 Chevy truck, 36 Chevy
Join Date: Nov 2010
Location: Tyler, Texas
Posts: 218
Quote:
Originally Posted by Hylton View Post
If someone's vehicle arrives at the dealership before the information is in the system, where's the isssue? The dealer whould immediately contact the customer (as they did with the OP). Not sure why you take issue with that.

Eventually the system is updated accordingly. That has zero impact on when the customer receives their vehicle. This thread is more about understanding the process then the system being broken.
Understand...thanks for the explanations of how it works. And it is definitely true, that once the vehicle arrives, many dealers just do not update/input the final codes...they probably figure why bother...car delivered.
__________________
2011 2SS/RS IOM convertible
FirstandFifthGen is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Find us on Facebook> Get Exclusive Discounts and Product Updates! AACstyle Sponsor Announcements / Giveaways / Contests 1 04-10-2011 02:46 PM
CamaroTracking.COM is Behind on Status Updates TPW 6/21 and 6/14 Shanne69 Camaro Price | Ordering | Tracking | Dealers Discussions 5 06-21-2010 01:21 PM
HP Tuners and updates PoleCat2SSRS2010 Tuning / Diagnostics -- engine and transmission 7 06-20-2010 03:05 PM
Anybody know what updates for ECM and Tranny on L99? Scott@Bjorn3D Tuning / Diagnostics -- engine and transmission 5 11-16-2009 12:54 PM
IMPATIENTLY WAITING:Where do you go to find out updates for event codes? rentchaser Camaro Price | Ordering | Tracking | Dealers Discussions 4 06-24-2009 02:10 PM


All times are GMT -5. The time now is 07:59 AM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2018, vBulletin Solutions, Inc.