05-18-2012, 07:21 PM | #1 |
Account Suspended
Drives: 2010, Rally Yellow, Black stripes Join Date: Jul 2010
Location: Phoenix
Posts: 2,363
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Another XM thread
A couple of weeks ago, I got a call from XM to renew. They wanted almost $200, and I refused. They immediately came down to $99 for a year. OK, I accepted, and told them to send me a bill, since I was not going to give them access to my checking account or credit card. I got the bill 2 days ago, and today found that my radio had been shut off. Couldn't have paid the bill that fast if I flew there myself!. Today I get another bill, saying I have a $90 credit, and owe $9., due 3 days ago. I called, and the computer says my payment is not due till June 15. Enough is enough, so I called, and after a 10 minute hold, was told they would transfer me to cancellation. I said I would not stay on hold that long again. She said no more than 1 minute wait. 5 minutes later, I hung up. Life is too short do deal with these clowns. I see why Honda doesn't offer them
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05-18-2012, 07:40 PM | #2 |
Drives: 2016 Mustang 5.0 Join Date: Jun 2011
Location: New Orleans
Posts: 363
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I also hate them but I did renew after I got a great 6 month price, also there customer service SUCKS and the hold time sucks also. I had them send me a bill also so they won't have my credit card to auto renew so when my 6 months is up they will call me and then I won't have to deal with there long hold time.
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2016 5.0 Deep Impact Blue 300A pkg, New Orleans.
MODS: Roush axle-back exhaust, AEM DryFlow filter, Gloss Black PP wheels. New Orleans FaceBook Mustang Club https://www.facebook.com/groups/NewOrleansS550/ |
05-18-2012, 07:41 PM | #3 |
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When my Sirius was up for renewal last month I figured "they have an expired credit card" so no need to contact them. Apparently they can charge an expired card. Who knew. I am anxiously awaiting the next renewal so I can call and tell them to go $%^$% themselves,
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05-18-2012, 07:43 PM | #4 |
Drives: 2016 Mustang 5.0 Join Date: Jun 2011
Location: New Orleans
Posts: 363
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Funny you say that I had that happen also with a expired card who would think the credit card company would allow it.
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2016 5.0 Deep Impact Blue 300A pkg, New Orleans.
MODS: Roush axle-back exhaust, AEM DryFlow filter, Gloss Black PP wheels. New Orleans FaceBook Mustang Club https://www.facebook.com/groups/NewOrleansS550/ |
05-18-2012, 07:43 PM | #5 |
Group Provocateur
Drives: Long Distances Join Date: Jun 2009
Location: Arizona
Posts: 1,022
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There are better options for music now. I'd like to see GM take OnStar and XM out of their vehicles, or at least out of the base vehicles. I hate paying for things I don't want/need. I'd rather have usable things like fog lights, a better sounding stereo, or a trunk mat.
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05-18-2012, 07:46 PM | #6 |
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Got rid of it all together wasn't impressed with XM anyways!
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The DREAM is free... It's the HUSTLE that is sold seperately
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05-18-2012, 07:49 PM | #7 |
Drives: 2014 2ss/RS 5th gen Camaro #2 Join Date: May 2012
Location: arkansas
Posts: 496
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they called me yesterday and sold me 6 months at $4 a month I took them up on the offer.
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05-18-2012, 07:50 PM | #8 |
Drives: 2017 SS Black on Black A8 Join Date: Apr 2012
Location: Ohio
Posts: 974
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XM customer service Sucks. Had the same problems. After weeks of back and forth, I got my price and paid the whole year.
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05-18-2012, 07:54 PM | #9 |
Rice Harvester
Drives: 2014 Bright Yellow 2SS/RS Join Date: May 2008
Location: Plainview, TX
Posts: 1,449
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With Pandora and the ability to attach an MP3 player, there's really no need for XM or Sirius. Not for the prices they charge, anyway. If it was 30 bucks a year or so I'd probably do it.
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05-18-2012, 07:54 PM | #10 |
Drives: 2016 Mustang 5.0 Join Date: Jun 2011
Location: New Orleans
Posts: 363
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Low ball them or don't pay.
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2016 5.0 Deep Impact Blue 300A pkg, New Orleans.
MODS: Roush axle-back exhaust, AEM DryFlow filter, Gloss Black PP wheels. New Orleans FaceBook Mustang Club https://www.facebook.com/groups/NewOrleansS550/ |
05-18-2012, 07:59 PM | #11 |
So easy to love Camaros
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I'll take my iPod plugged into the car's USB port over XM anyday.
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05-18-2012, 08:02 PM | #12 | |
Drives: 2014 2ss/RS 5th gen Camaro #2 Join Date: May 2012
Location: arkansas
Posts: 496
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Quote:
but 100% right with the mp3 player provided i could get one to work with my stereo but that's an entirely different thread.
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05-18-2012, 08:05 PM | #13 |
COTW 9/16/13
Drives: 2011 2LT/RS Camaro IOM Join Date: Jan 2012
Location: Syracuse
Posts: 10,089
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[QUOTE=rm2092;4985949]also there customer service SUCKS and the hold time sucks also. QUOTE]
If they ever call you should put them on hold and see how they like it, let them get a taste of their own medicine. |
05-18-2012, 08:08 PM | #14 |
Drives: 2017 SS Black on Black A8 Join Date: Apr 2012
Location: Ohio
Posts: 974
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Lol. Tell them you have to check something and you'll be right bam. Put the phone down and walk away for 5 or 10.
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