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07-07-2014, 04:09 PM
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#1 |
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Dunder Mifflin Inc.
Drives: 2012 2SS/RS Convertible Join Date: Jan 2014
Location: Cincinnati
Posts: 468
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Question about DHL Shipping
So, I ordered a product online and the website uses DHL as the shipping provider. It's been about 2 weeks, and the tracking number says that my item has "arrived at destination airport" as of 7/04. The expected delivery date is Wednesday, and I was told to expect a phone call from DHL in order to set up the appointment, but I still haven't received a phone call from them. Is it typical for them to call the day before the expected delivery date? Or could they maybe even call me tonight (it's 5 PM here in Ohio, though).
If anyone could share their DHL shipping experiences with me, I'd appreciate it! Thanks! |
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07-07-2014, 04:31 PM
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#2 |
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Whosoever Will
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DHL Sucks.
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07-07-2014, 05:11 PM
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#3 | |
           
Drives: 2SS/RS Join Date: Sep 2008
Location: Western North Carolina
Posts: 7,182
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Quote:
 I ordered something last year before Christmas and the site had a free shipping deal for Christmas which was through DHL. Now the company I ordered from is based in Texas and it took DHL over 2 weeks once they had the package in hand to go from Texas to NC. At each stop, the package would stay at that facility for 3-4 days before it would be loaded up and taken to the next hub. The shipping time was ridiculous compared to other carriers. And their customer service is worse. I will never use DHL again and I'll never recommend them. If a company I'm getting ready to make a purchase from only uses DHL, I'll find another company to order from. |
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07-07-2014, 06:13 PM
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#4 | |
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Dunder Mifflin Inc.
Drives: 2012 2SS/RS Convertible Join Date: Jan 2014
Location: Cincinnati
Posts: 468
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07-07-2014, 07:07 PM
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#5 | |
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Drives: 2SS/RS Join Date: Sep 2008
Location: Western North Carolina
Posts: 7,182
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07-07-2014, 07:15 PM
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#6 | |
 
Drives: 17 Silverado 2500HD LTZ 4x4 Duramax Join Date: Oct 2009
Location: Amarillo, TX
Posts: 354
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07-07-2014, 07:41 PM
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#7 |
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10,060 Miles as of 06/21
Drives: ‘10 2SS/RS, ‘17 Colo ZR2, ‘98 Tahoe Join Date: Apr 2010
Location: Fort Worth/Dallas Metroplex
Posts: 364
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__________________
"The road goes on forever and the party never ends." - REK
"If we get a little crazy, blame it on the alcohol." PG "It's not the size of the dog in the fight, it's the size of the fight in the dog." MT "All bleeding stops eventually." Camaro EMT Patient: “This is my first time in an ambulance.” Me: “Mine too.” LOL  |
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07-07-2014, 08:19 PM
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#8 | |
Drives: '14 Z51 3LT Stingray and '13 Cruze Join Date: Feb 2010
Location: US of A
Posts: 1,346
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__________________
"We have a mental health problem disguised as a gun problem, and a tyranny problem disguised as a security problem."
"What is a moderate interpretation of the text? Halfway between what it really means and what you'd like it to mean?" -Antonin Scalia |
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07-08-2014, 07:16 AM
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#9 |
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Dunder Mifflin Inc.
Drives: 2012 2SS/RS Convertible Join Date: Jan 2014
Location: Cincinnati
Posts: 468
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Well, the last update was 4 days ago, when it "arrived at destination airport". I check back early this morning and see that yesterday it was "received at destination airport".
1) What does this even mean? 2) Why did it take 3 days to go from "arrived" to "received"? 3) Will I still get my package tomorrow (the expected delivery date)? If I don't get the phone call to arrange the appointment today, I'm going to call DHL and see where exactly my package is. Ugh. Last edited by CyberGreyConvertible; 07-08-2014 at 07:37 AM. |
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