06-11-2012, 03:44 PM | #1 |
Drives: '10 1LT/RS Join Date: Apr 2010
Location: Canada
Posts: 610
|
Does RPI ever answer the phone/respond to voice mail/email/etc?
I only have simple questions regarding my order from last week with RPI. I can't get anyone to answer the phone. I have left 2 phone messages and sent a PM last week and no response. What's the deal?
|
06-11-2012, 04:17 PM | #2 |
They see me trollin'...
Drives: 217 ci of fury; Chauffeured by SS Join Date: Jul 2011
Location: Oklahoma
Posts: 13,876
|
This isn't the first time I've heard of this issue. :( Good luck, bro.
__________________
"Never race anything you can't afford to light on fire and push off a cliff." -CamaroSpike
2011 Custom LT/RS: Bella's Build Thread |
06-12-2012, 11:13 AM | #3 |
[COTW 4/13/15]
Drives: Supercharged LLT Join Date: Jul 2010
Location: Florida
Posts: 5,957
|
Yeah it was hard getting ahold of them when I bought my car cover but they eventually emailed back
__________________
|
06-14-2012, 05:41 AM | #4 |
|
When I tried to contact them its a hit an miss. I would call about 4 or 5 times a day waiting for someone to answer. I have also gone to their website and acted like I was a new customer that had a question on their products. Once they answered the email then I asked them what was really on my mind.
__________________
2011 Camaro 2SS/RS, Circle D 3200, ADM Transmission Cooler, BTR Valvetrain, Cam Motion .621 .595 228/244 113+4, ARH 1 7/8 full exhaust, Cold Air Inductions, Katech C5R TC, Melling HV, BTR SLR lifters, Trunion Upgrade, LS2 Dampner, LS9 head gaskets, Bo White PTB, MM can, GFX, Subs, B&M Deep transmission pan,
Holley fuel rail, Proform valve covers, relocated coil packs |
06-14-2012, 03:58 PM | #5 |
Account Suspended
Drives: 2011 1SS M6 Green 1993 Custom Eldo Join Date: Jul 2011
Location: Ohio
Posts: 973
|
I've gotten through every time on the phone, never put on hold or anything. They usually respond on the 2nd ring. Make sure of your time zones.
|
06-18-2012, 05:44 PM | #6 |
Chiquita
Drives: 2013 1LE/1SS YELLO1LE 1 of Only 28 Join Date: Nov 2011
Location: Mpls. Mn./Hudson,Wi.
Posts: 4,740
|
I have sent $ EMAILS and GOT NO RESPONCE :(
|
06-18-2012, 08:35 PM | #7 | |
|
Quote:
--- I am here: http://tapatalk.com/map.php?l03esj |
|
09-19-2012, 10:16 AM | #8 |
Drives: 12SS,12SRT8,14COPO,77Vette Join Date: Jun 2010
Location: FL
Posts: 176
|
Slight ressurection of the topic but I have noticed the same. I ordered a painted RK sport spoiler and after 3 weeks I just got it and it's the SLP High lip spoiler
Just called and the office is closed until monday.....
__________________
|
|
|
|
|